9 episodes

Join Doug Stephens, Founder of Retail Prophet and author of Reengineering Retail: The Future of Selling in a Post-Digital World as he explores the fascinating trends, technologies and behaviors shaping the future of retail and commerce.

Retail Prophet Doug Stephens

    • Business

Join Doug Stephens, Founder of Retail Prophet and author of Reengineering Retail: The Future of Selling in a Post-Digital World as he explores the fascinating trends, technologies and behaviors shaping the future of retail and commerce.

    In Brands We Trust

    In Brands We Trust

    The global decline of religion and eroding faith in government is creating a societal vacuum where trust in conventional institutions once existed.   It's a vacuum that some brands are daring to fill. But can brands succeed in instigating lasting social and environmental good and, if so, at what cost? 

    In this, the premiere episode of 2020, Doug explores the human need for community, purpose and belonging and how astute consumer brands are turning corporate activism into an competitive advantage. 

    • 9 min
    Retail's Most Important Metric

    Retail's Most Important Metric

    In this episode Doug argues that the most important metric in retail is something that most retailers aren't even measuring. 

    • 13 min
    The Future of Luxury is Freedom

    The Future of Luxury is Freedom

    For centuries luxury brands appealed to our sense of status to sell their goods.  But for a new generation of western consumers, the notion of what defines status is changing.  The question is can luxury brands change with it.

    • 6 min
    Every Company Is NOT A Data Company

    Every Company Is NOT A Data Company

    In this episode, Doug explores the current battle cry in retail that "every company is a data company". 

    • 5 min
    Is This the Department Store of the Future?

    Is This the Department Store of the Future?

    Amidst what most agree is a virtual collapse of the department store model for retail, one entrepreneur in Texas is aiming to redefine the the channel. In this episode I speak with Matt Alexander, founder of Neighborhood Goods, a new-concept department store in Plano Texas. 

    • 18 min
    The Store Is Media

    The Store Is Media

    In 2013 I wrote an article called The Store is Media where I projected a new era of retail where the primary purpose of physical stores would cease to be to sell products but rather to create and monetize customer experiences.  Today, a new class of pioneering retailers and industry players are bringing this concept to life. In this episode, I caught up with several of them to tap their thoughts on this seismic shift and what it means for the future of retail. 

    • 20 min

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