The Art of Making Things Happen (Bluefishing) Steve Sims Steve Sims

Welcome back to "The Art of Making Things Happen with Steve Sims." Today's episode features an enlightening discussion with Joseph Michelli, an acclaimed author and authority on customer experience. With a resume that includes work with iconic brands like Ritz Carlton, Starbucks, and Zappos, Joseph brings a wealth of knowledge on creating value and building meaningful connections with customers.
Despite battling a cold, our host, Steve Sims, dives into the essence of the customer journey, exploring how companies can cultivate relationships beyond mere transactions. Joseph provides insights into the power of emotions over logic in customer interactions, the role of AI in the future of customer service, and why even in an age of skepticism, authenticity and trust remain paramount.
As we unpack the significance of customer experience, Joseph also introduces his latest book, "Customer Magic," which focuses on Macquarie Telecom's audacious challenge to the telecommunication giants. This episode promises to be a masterclass in understanding customer experience, building brand loyalty, and the undiminished importance of feelings in business interactions. Tune in to redefine your perspective on creating genuine customer relationships in a technologically dominated world. Stay with us for a conversation guaranteed to inspire your approach to business and customer engagement.

Welcome back to The Art of Making Things Happen, I'm your host, Steve Sims. Today we're diving into the world of scaling businesses with the master of marketing himself, Ryan Deiss. From bringing multiple companies to the Inc 5000 to overcoming personal and professional hurdles, Ryan is a powerhouse of entrepreneurial wisdom.
In this episode, Ryan shares his playbook for growth and provides actionable insights on how to scale without losing sight of what matters most — your well-being and relationships. We take a deep dive into his journey, learning how speaking at events and creating the Traffic and Conversion Summit propelled him and his partners into digital marketing stardom and birthed the powerful mastermind group, War Room.
We also peel back the layers on Ryan's personal philosophy, his ambition to hold ‘less of more’ across businesses, and why he's targeted eight-figure growth while remaining resolutely 'Anti Personal Brand'. Expect to hear the story of his first marketing event at 20, the accidental formation of a new business venture, and why taking annual vacations with family is a non-negotiable for him.
Get ready to be inspired and get a hold of actionable strategies to not just grow, but truly scale your business while building a life that's rich not just with revenue, but with purpose and joy. This is The Art of Making Things Happen with Steve Sims, and it's time to make your business dreams a reality.

Steve D Sims: Welcome to "The Art of Making Things Happen," a show where we dive deep with the doers, the thinkers, and the go-getters who turn their dreams into reality. I’m your host, Steve D Sims. Today, we’re joined by an extraordinary guest, Freddie Bennett, a man who went from corporate discomfort to breaking world records.

In this episode, we’ll uncover Freddie's compelling journey from being a successful businessman to an inspired speaker, ultra marathon runner, and now a best-selling author. Despite the trappings of material success, Freddie battled with stress, alcohol, and the ever-present imposter syndrome, until a pivotal moment in his life propelled him to chase a life without regrets.

Freddie will share with us the mindset shifts that helped him realize that we can't outperform our self-image, the dangers of victim mentality, and why taking ownership of our problems is key. He’ll also explain why we should never settle for less and how taking imperfect action led him to break a Guinness World Record—yes, dressed as a fisherman!

Get ready to be inspired as we hear how Freddie faced extreme challenges, like running ultramarathons in the Arctic and across the Sahara desert. Plus, we'll learn about his current mission to help a million people get unstuck and unleash their potential.

Stay tuned, because you won't want to miss the insights this scientific research guinea pig has on human performance under pressure and the playful yet profound wisdom he has gathered along his transformative journey.
Let's get started, and remember, it's not about the pursuit of perfection, but the art of making things happen!

Cayla Craft has spent the last 12 years teaching people how to monetize their personal brand. Now, she focuses on helping online entrepreneurs become investors. She is an angel Investor, real estate investor, and founder of the CRAFTed Entrepreneur Show. As the inspirational Icon for families seeking financial freedom, asset wealth generation, and multi-generational wealth, she is out to shatter society’s addiction to the paycheck. She is the author of “What Do You Really Want? 7 questions to unlock abundance, meaning and connection”.
Cayla knows from personal experience that flexible income and financial wisdom pave the way to true freedom. She is determined to help her clients build heart-centered businesses so they can heal their relationships with money. Cayla trained and worked as an ER nurse, then transitioned to making millions in multi-level marketing … but with no money mentors or financial know-how at her disposal, she spent more than she took in. When recognizing her unhealthy habits, she committed to educating herself on entrepreneurship, investment, and building generational wealth. 
Now, through intensive one-on-one mentoring and investing, she shares that wisdom. She shows clients how to take control of their earning power, build lucrative multi-dimensional businesses, and live abundant lives. A straight-shooter and rule breaker, Cayla created Prosper Capital(a cash advance syndication) and Prosper Opportunity Fund(fund of funds model) to empower her audience to receive mailbox money!
 

In this powerful episode of The Art of Making Things Happen with Steve Sims, we have the privilege of hearing from Dr. Amani Ballour, a truly inspirational figure. Dr. Ballour's journey is nothing short of extraordinary – from being a distinguished Syrian pediatrician to her role as a leader in an underground hospital during the harrowing times of the Syrian civil war. Her experiences are vividly captured in the Oscar-nominated documentary "The Cave," which has brought global attention to her remarkable story.
Throughout our conversation, Dr. Ballour discusses the challenges she faced – not only from the devastating effects of war but also from cultural biases and discrimination as a woman in a position of great responsibility. Her strength, resilience, and unwavering determination to make a difference in the lives of those impacted by the war are truly awe-inspiring.
Beyond her personal experiences, Dr. Ballour also shares the profound impact of the documentary and her new book, both titled "The Cave," as platforms to raise awareness about the ongoing struggles in Syria. Her hope is to shed light on the plight of millions of people affected by the conflict and to inspire action and support for those in need.
Join us as we explore Dr. Ballour's incredible journey, her courageous resilience, and the enduring message of compassion, empathy, and the importance of advocating for those who are voiceless in times of hardship.

Welcome back to The Art of Making Things Happen with Steve Sims! Today we have an extraordinary guest, Mike Filsaime, a true veteran in digital marketing and a revolutionary in the online software industry. Buckle up as Mike takes us on a ride through his incredible journey from the car sales floor to the forefront of online marketing, long before the rise of Facebook and MySpace.
 
In this episode, Mike dives deep into his ambitious endeavors, including the development of Groove, a sophisticated platform offering revolutionary e-commerce and AI components, designed to challenge the likes of ClickFunnels and Shopify. Discover the unique story behind Groove’s domain – Groove CM – where "customers matter" is not just a tagline but a driving force.
Mike also gives us an insider's look at his evolution from co-founding software staples like Butterfly Marketing and Paydotcom to his latest decision to turn down a billion-dollar offer, all in pursuit of building something truly special without the influences of venture capital.

Prepare to be captivated by a discussion that emphasizes the importance of being in the 'right room,' where connections like John Reese and Jeff Walker catalyze growth. Understand the significant difference between manipulation and persuasion in sales, and learn how psychology and customer motivation are the key to crafting compelling offers.

And if that's not exciting enough, Mike shares the origin story of the renowned marketerscruise.com and anticipates the future of his company, Groove Digital. Aside from business, we'll touch on Mike's approach to privacy, his aversion to the pitfalls of social media algorithms, and why he believes in making an impact through intellectual property over online visibility.

So get ready for a masterclass on disruption, connection, and growth from one of the industry’s best. Come along as we explore the essence of what it takes to be a successful entrepreneur in the ever-changing digital landscape, with the one and only Mike Filsaime on The Art of Making Things Happen. Let's dive in!