EP 126: Eran Zinman (Co-Founder, monday.com) on The Efficiency Hacks That Drove monday.com to $14B

Eran Zinman entered a crowded category, out-executed everyone, and scaled monday.com into a $14B public company. In my latest conversation with him, he details their unique metric tracking system (dubbed Big Brain) that allows them to do the same amount of work with ½ the people, along with their relentless focus on cash over other metrics, and the little tactics that brought significant ROI (like sending everyone—including investors—a daily SMS with yesterday’s metrics).

(00:00) Introduction to the Logan Bartlett Show

(01:12) The Philosophy Behind Monday.com

(01:29) Building a Flexible Platform

(04:12) Competing in a Crowded Market

(06:21) The Evolution of Monday.com

(13:43) The Importance of Cash Efficiency

(14:22) Big Brain: The In-House Analytics Platform

(23:54) Performance Marketing Strategies

(29:47) AI Integration and Future Prospects

(38:51) Founder Mode and Company Philosophy

(40:53) Learning from Mistakes and Adapting

(43:04) Customer Success and Service Philosophy

(46:53) Building a Strong Company Culture

(51:10) Interviewing and Hiring Best Practices

(54:49) Going Public and Investor Relations

(01:03:38) Co-CEO Model and Partnership

(01:08:34) Future Vision for Monday.com

(01:11:07) Embracing Failure and Continuous Improvement

Executive Producer: Rashad Assir

Producer: Leah Clapper

Mixing and editing: Justin Hrabovsky

Check out Unsupervised Learning, Redpoint's AI Podcast: https://www.youtube.com/@UCUl-s_Vp-Kkk_XVyDylNwLA

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About the Show

Logan Bartlett is a Software Investor at Redpoint Ventures - a Silicon Valley-based VC with $6B AUM and investments in Snowflake, DraftKings, Twilio, and Netflix. In each episode, Logan goes behind the scenes with world-class entrepreneurs and investors. If you're interested in the real inside baseball of tech, entrepreneurship, and start-up investing, tune in every Friday for new episodes.