22 min
Building the Ultimate Client Experience Into Your Operations Modern Business Operations
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- Business
Creating the “ultimate client experience” is something we should all aspire to, and it’s something that drives Chief Operating Officer Mike Miller and his team at Advisors Excel every day.
Mike and host Sagi Eliyahu discuss:
- Different ways to surprise and delight customers.
- The importance of considering the end user first when exploring changes or new programs.
- Offering team members the proper training and mindset to deliver great customer interactions.
This episode is brought to you by Tonkean
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations
#BusinessOperations
Creating the “ultimate client experience” is something we should all aspire to, and it’s something that drives Chief Operating Officer Mike Miller and his team at Advisors Excel every day.
Mike and host Sagi Eliyahu discuss:
- Different ways to surprise and delight customers.
- The importance of considering the end user first when exploring changes or new programs.
- Offering team members the proper training and mindset to deliver great customer interactions.
This episode is brought to you by Tonkean
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
#Operations
#BusinessOperations
22 min