Moving the L&D Needle by Listening to Your Audience with Curt Archambault at People and Performance Strategies and CHART

In this episode, we’re joined by Curt Archambault, Consulting Partner at People and Performance Strategies, and Education Strategist at the Council of Hotel and Restaurant Trainers (CHART). Curt shares insights from his extensive career, including his role at Jack in the Box, leading teams across multiple locations, and his work with notable brands like Alaska Airlines, Ben Bridge Jeweler and First Watch Restaurants. He also discusses his involvement with CHART and his passion for fostering leadership development and building high-performing teams.

Key Takeaways:

(03:10) The value of professional networks like CHART and the importance of actively engaging for personal and business growth.

(08:18) DiSC assessments and self-awareness help teams understand individual strengths and improve collaboration.

(11:15) Managing up is just as critical as managing teams, especially working in leadership roles.

(12:19) Tools and training must be designed with the end user in mind to ensure adoption and long-term success.

(18:14) Behind every data point is a story; it's essential to understand the context behind numbers to drive meaningful change.

(22:48) Proactive learning and development strategies are key to staying ahead and ensuring credibility within organizations.

(26:07) Partnering with other departments can help lighten the workload for learning and development professionals.

(28:14) AI can significantly reduce development time for learning materials.

Resources Mentioned:

Curt Archambault - https://www.linkedin.com/in/curtarchambault/

People and Performance Strategies | Website - http://www.ppstrat.com

Council of Hotel and Restaurant Trainers | Website - http://www.chart.org

”The Five Love Languages” - https://www.amazon.com/Love-Languages-Secret-that-Lasts/dp/080241270X

Wisetail | Website - https://wisetail.com?utm_source=podcastplatforms&utm_medium=podcast&utm_campaign=wise-tales-podcast

Jay Hartwig's Wise Tales episode - https://open.spotify.com/episode/5f8gJSMeSI055brQEn8Jo0 

Jason Berkowitz’s Wise Tales episode - https://open.spotify.com/episode/10HPmDdpe2mKspXiZp3G6h

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