23 min
The Evolving Role of IT in Companies Modern Business Operations
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- Business
As IT continues to develop a greater role in business decisions and operations, leaders in IT have to continue to develop competencies and skills to match the greater demands that will be placed on them.
Someone who has lived that cross-disciplinary attitude in his career is Ravi Malick, Global CIO of Box. His experience with these issues makes him a perfect guest for this episode of Modern Business Operations. Ravi’s career includes investment banking, management consultancy, startups, financial services, and the energy market, to say nothing of IT, a role he values just as much for the technical aspects as for the opportunity to interact with customers.
Host Sagi Eliyahu begins the conversation by asking what changes Box saw in IT due to the pandemic.
Sagi and Ravi also discuss:
The importance of studying customer interactions to improve automation Why CIOs need to have multiple business competencies to contribute in the C-suite Why shadow IT isn’t necessarily the worst thing ever
This episode is brought to you by Tonkean Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
As IT continues to develop a greater role in business decisions and operations, leaders in IT have to continue to develop competencies and skills to match the greater demands that will be placed on them.
Someone who has lived that cross-disciplinary attitude in his career is Ravi Malick, Global CIO of Box. His experience with these issues makes him a perfect guest for this episode of Modern Business Operations. Ravi’s career includes investment banking, management consultancy, startups, financial services, and the energy market, to say nothing of IT, a role he values just as much for the technical aspects as for the opportunity to interact with customers.
Host Sagi Eliyahu begins the conversation by asking what changes Box saw in IT due to the pandemic.
Sagi and Ravi also discuss:
The importance of studying customer interactions to improve automation Why CIOs need to have multiple business competencies to contribute in the C-suite Why shadow IT isn’t necessarily the worst thing ever
This episode is brought to you by Tonkean Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.
23 min