Toeing the Management Line Modern Business Operations

This week, Briana Okyere is joined by Steve Hufford, Managing Director and COO at Raymond James Investment Banking. Briana and Steve talk about Steve’s journey of becoming a COO, the importance of having mentors and the potential of AI replacing managerial roles. 

Briana and Steve discuss:

- Steve’s indirect path to becoming the COO.
- One of the earliest Internet Service Providers, Earthlink.
- How to make good decisions.
- The importance of having patience and persistence as a young company.
- What the role of a CEO signifies in this day and age.
- How AI can be incorporated into managerial roles.

This episode is brought to you by Tonkean. 
Tonkean is the operating system for business operations and is the enterprise standard for process orchestration. It provides businesses with the building blocks to orchestrate any process, with no code or change management required. Contact us at tonkean.com to learn how you can build complex business processes. Fast.

#Operations #BusinessOperations