EPISODE SUMMARY In this episode of the Work at Home Rockstar podcast, Tim Melanson sits down with Patrick Van Der Burght, owner of Ethical Persuasion Training and Consulting and a certified coach and licensed trainer with the Cialdini Institute. Patrick helps professionals become more persuasive in their communication using the science of human decision-making, as taught by his business partner, Dr. Robert Cialdini — without ever tipping into manipulation. Patrick opens up about his own early struggles as a scuba diving equipment sales rep in Australia, where a product failure that wasn't even his fault got him laughed out of retailers' stores. Rather than giving up, he applied Cialdini's principles and became a market leader within 18 months. From there, he and Tim dig into why owning your mistakes builds more trust than deflecting blame, how Patrick delegates his business using virtual assistants and subcontractors, and why businesses should always be upfront when a customer is talking to an AI bot instead of a real person. The conversation then moves into the heart of Patrick's expertise: the seven principles of persuasion — reciprocity, liking, unity, social proof, authority, consistency, and scarcity — along with practical, work-from-home-friendly tips like choosing more persuasive communication channels over email and fixing your video call background to build instant credibility. Whether you're just starting out or looking to sharpen how you communicate with clients, this episode is packed with usable, ethical strategies. WHO IS PATRICK VAN DER BURGHT? Before 2000, Patrick was a sales rep covering a large part of Australia selling scuba diving equipment to retailers. Frustrated with how much time and effort selling was taking without wanting to lie or cheat to get results, he discovered the work of Dr. Robert Cialdini and has been passionate about teaching it ever since. With Dr. Cialdini's permission, Patrick has been teaching this science to professionals since 2000. In 2023, he was invited to become a Founding Member of the Cialdini Institute and was the first Cialdini Certified Professional and Coach accepted into the Cialdini Institute Licensed Trainer program. Patrick is based in Melbourne, Australia, and runs his business with the help of about five virtual assistants, including a personal assistant, a podcast editor, social media help, and web developers. He teaches an eight-week Ethical Persuasion course and hosts his own podcast, Ethical Persuasion Unlocked. He's also the author of the book How to Hear YES More Often. Outside of business, Patrick is a motorcycle rider who enjoys Bon Jovi and 1940s-era music like The Andrews Sisters. CONNECT WITH PATRICK VAN DER BURGHT Website: https://ethicalpersuasion.com.au/ Podcast (Ethical Persuasion Unlocked): https://ethicalpersuasion.com.au/podcast/ Free E-Book & 7-Day Influence Challenge: https://ethicalpersuasion.com.au/free-influence-persuasion/ Book (How to Hear YES More Often): https://yesmoreoften.com/ Profile: https://patrickvanderburght.com YouTube: https://www.youtube.com/@ethicalpersuasion LinkedIn: https://www.linkedin.com/in/patrick-van-der-burght/ Facebook: https://www.facebook.com/ethicalpersuasion/ Instagram: https://www.instagram.com/ethical_persuasion/ TikTok: https://www.tiktok.com/@ethicalpersuasion X (Twitter): https://x.com/yesmoreoften HOST CONTACT DETAILS Website: https://workathomerockstar.com Facebook: https://www.facebook.com/workathomerockstar Instagram: https://www.instagram.com/workathomerockstar LinkedIn: https://www.linkedin.com/in/timmelanson YouTube: https://www.youtube.com/@WorkAtHomeRockStarPodcast Twitter/X: https://twitter.com/workathomestar Email: tim@workathomerockstar.com TIMESTAMPS 00:00 Meet Patrick Van Der Burght 01:13 Sales Without Swindling 02:01 Scuba Sales Breakthrough 06:49 Owning Mistakes Builds Trust 08:33 Delegating With Contractors 12:57 Ethical AI Assistants 18:34 Persuasion Science Basics 22:20 Ethics Versus Manipulation 26:59 Bad Sales Tactics Exposed 30:12 Most Persuasive Channels 32:28 Email Versus Video 34:03 Video Background Credibility 36:15 Virtual Background Debate 38:15 Networking And Courses 39:59 Why Persuasion Matters 42:21 Seven Principles Overview 42:49 Reciprocity And Liking 46:22 Unity And Social Proof 49:17 Authority And Consistency 54:23 Scarcity And Loss Framing 58:31 Resources And Farewell DISCLAIMERS Results May Vary Patrick shares real outcomes from his own business and research he references, but every business is different. Treat these stories and numbers as inspiration, not a guarantee. Not Legal or Financial Advice This episode touches on hiring, contractors, and business practices in Patrick's own experience. It's not legal or financial advice — check with a professional for guidance specific to your situation and location. Educational, Not Exhaustive The persuasion principles discussed are covered at a high level for education and entertainment. For a deeper dive, Patrick's own training programs and Dr. Cialdini's work are great next steps.