Dentist Brain Candy

Bryan McLelland, DDS, FRCDC
Dentist Brain Candy

Dentist Brain Candy is designed for the dentist who likes to learn and improve their practice. The information and content delivered is designed to help the restorative dentist move their practice forward. Each week we start off with an quote that gets the mental gears turning, a book review which will be digested for the listener over a series of episodes pulling out relevant material and applying it to the dental practice. Next an article will be reviewed from the literature and available for download. The show will close with an interesting case that I have come across. Pictures and radiographs, when appropriate will be on the website to review as well. The benefits include having a virtual dental buddy that you can listen to and “hang out with” and talk shop and grow your experience, knowledge and enthusiasm for our profession.

  1. 01/19/2024

    S2EP34: How JetVC Works, Part VIII—The Financial Implications of Using JetVC.ai

    Want to make your dental practice more profitable? Maybe even enough to retire early? On this episode of Dentist Brian Candy, I share the mind-blowing financial implications of using JetVC.ai to do virtual consults. I explain how much I money I save on room turnover and how much staff and doctor time I save with Jet Virtual Consults. Listen in to understand how the app can help you earn an additional $1M per year and learn how investing that extra money might translate to $13.5M in the bank for early retirement! Key Takeaways How it costs at least $75 to turnover each room for a new patient How I save approximately $92K per year on room turnover with virtual consults The 8 hours of staff time I save with virtual consults How the staff time I save with JetVC translates to $28K per year An example of how much more I might collect per day with my extra hour of doctor time How my daily extra hour of doctor time translates to $880K more in annual collections How the JetVC app provides an additional $1M per year for my practice What it looks like to put your extra $1M in a conservative investment How a doctor could retire early with $13.5M in the bank with JetVC Connect with Dr. Bryan McLelland Dentist Brain Candy  Dentist Brain Candy on Facebook Dentist Brain Candy on YouTube Dentist Brain Candy Podcast Dentist Brain Candy App Dentist Brain Candy Continuing Education About Dr. Bryan McLelland Dr. Jawbreaker on YouTube Email bryanmclelland@hotmail.com  Call (509) 922-2273 Resources JetVC.ai

    7 min
  2. 01/18/2024

    S2EP33: How JetVC Works, Part VII—How to Bill for Virtual Consults

    Due to the amount of time and effort I save doing virtual consults versus in-person consults, I would literally do virtual consults for nothing—and still be way farther ahead financially. But you can bill and collect just as much for virtual consults as you do for in-person consults. How does that work? On this episode of Dentist Brian Candy, we continue our series on JetVC.ai, discussing billing and the financial implications of doing virtual consults. I share where to find the billing codes for virtual consults and explain why you CAN charge for the virtual consult but CAN’T charge for digital onboarding. Listen in for insight on when to bill a patient for their virtual consult and learn how the JetVC app can increase your revenue by facilitating virtual consults. Key Takeaways Where to find the billing codes for virtual consults How you can bill and collect just as much for virtual consults as in-person consults The time and effort I save doing virtual consults in my practice How I could do virtual consults for free and still come out ahead financially Why you can bill for virtual consults but can’t bill for digital onboarding When to bill a patient for their virtual consultation Connect with Dr. Bryan McLelland Dentist Brain Candy  Dentist Brain Candy on Facebook Dentist Brain Candy on YouTube Dentist Brain Candy Podcast Dentist Brain Candy App Dentist Brain Candy Continuing Education About Dr. Bryan McLelland Dr. Jawbreaker on YouTube Email bryanmclelland@hotmail.com  Call (509) 922-2273 Resources JetVC.ai

    3 min
  3. 01/17/2024

    S2EP32: How JetVC Works, Part VI—Virtual vs. In-Person Consults

    So, you’ve sold a patient on doing a virtual consult. What does the process look like? How does it differ from an in-person consult? On this episode of Dentist Brian Candy, I walk you through the process of doing a virtual consult, explaining how we collect the data we need through the JetVC app onboarding process. I share an example of a virtual consult for wisdom teeth extractions, describing what to do if the patient needs a radiograph and why I use a Sharpie to fill out paperwork for virtual consults. Listen in for insight on avoiding choppy video during virtual consults and learn how JetVC automates emailing important information to patients immediately following their virtual consult. Key Takeaways How we collect data for a consult through the app onboarding process The similarities and differences between an in-person and virtual consult What to do if a virtual consult patient needs a radiograph Example of how I do a virtual consult for wisdom teeth extractions Why I use a Sharpie to fill out paperwork during a virtual consult The device we use to initiate a virtual consult with patient How to avoid choppy video during virtual consults How JetVC sends an automated email to patients with pre-/post-op instructions How we use JetVC to send patients required state narcotics information Connect with Dr. Bryan McLelland Dentist Brain Candy  Dentist Brain Candy on Facebook Dentist Brain Candy on YouTube Dentist Brain Candy Podcast Dentist Brain Candy App Dentist Brain Candy Continuing Education About Dr. Bryan McLelland Dr. Jawbreaker on YouTube Email bryanmclelland@hotmail.com  Call (509) 922-2273 Resources JetVC.ai Internet Speed Test Washington State Narcotics Info

    8 min
  4. 01/15/2024

    S2EP31: How JetVC Works, Part V—Texting, Geolocation & Making Appointments

    How do you sell a virtual consult to a reluctant patient? Maybe someone who’s technologically challenged? In my practice, when a patient calls to make an appointment, we walk them through the advantages of using the JetVC app, encouraging even the most resistant patients to say YES to a virtual consult. So, what does our call center script look like? And how do we communicate with patients once we’ve sold them on JetVC? On this episode of Dentist Brian Candy, we continue our discussion of JetVC.ai, looking at the texting, geolocation and virtual consult features of the app. I explain how we communicate with patients via SMS as well as the JetVC app, using AI to avoid texting sensitive, healthcare specific patient information. We cover how the app uses geolocation for patient check-in and why we still ask patients to schedule an appointment over the phone. Listen in for insight on the case types that aren’t amenable to a virtual consult and learn how to explain the benefits of JetVC to reluctant patients. Key Takeaways How we communicate with patients via text message and the JetVC app How JetVC uses AI to avoid texting sensitive patient information Why we communicate healthcare specific information to through the app How the app uses geolocation for patient check-in Why we still ask patients to make an appointment over the phone The only 2 reasons we would not conduct a virtual consult for a patient Our script for explaining the benefits of a virtual consult to reluctant patients How we approach virtual consults for the technologically challenged Which case types are amenable to virtual consults (and which ones are not) Connect with Dr. Bryan McLelland Dentist Brain Candy  Dentist Brain Candy on Facebook Dentist Brain Candy on YouTube Dentist Brain Candy Podcast Dentist Brain Candy App Dentist Brain Candy Continuing Education About Dr. Bryan McLelland Dr. Jawbreaker on YouTube Email bryanmclelland@hotmail.com  Call (509) 922-2273 Resources JetVC.ai

    6 min
  5. 12/18/2023

    S2EP30: How JetVC Works, Part IV—Reputation Management

    One of the best ways to market your dental practice is to collect positive online reviews. But how do you develop a system for asking patients to leave Google or Facebook reviews? And how do you ensure that their comments will be favorable? On this episode of Dentist Brian Candy, I’m discussing another important feature of Jet Virtual Consults, reputation management. I explain how JetVC automates the process of requesting online reviews, describing how the app encourages patients to leave 5-star reviews but notifies you first if they had a negative experience. Listen in for insight on turning a negative review into a positive one and learn how JetVC can help your dental practice build a stellar online reputation. Key Takeaways   Why it’s crucial to collect 5-star online reviews for your dental practice How JetVC automates the process of requesting reviews How JetVC’s helps you manage the online reputation of your dental practice Why JetVC requests reviews immediately after an initial consult and 14 days post-surgery How JetVC sends patients with 4- and 5-star experiences to Google or Facebook to leave a review Why JetVC notifies you first if a patient rates their visit at 3 stars or less How I follow up negative reviews with a phone call to solve the patient’s problem How to turn a negative review into a positive one before it’s posted online Connect with Dr. Bryan McLelland Dentist Brain Candy  Dentist Brain Candy on Facebook Dentist Brain Candy on YouTube Dentist Brain Candy Podcast Dentist Brain Candy App Dentist Brain Candy Continuing Education About Dr. Bryan McLelland Dr. Jawbreaker on YouTube Email bryanmclelland@hotmail.com  Call (509) 922-2273 Resources JetVC.ai

    6 min
  6. 12/15/2023

    S2EP29: How JetVC Works, Part III—Virtual Coach

    Imagine being able to coach your patients one-on-one through recovery after oral surgery. No doubt your patients would be much more likely to comply with post-op instructions. You’d have fewer calls to your office and fewer incidents of dry sockets or infections. On this episode of Dentist Brian Candy, my explanation of Jet Virtual Consults continues with an overview of the app’s virtual coach. I discuss the videos and PDFs of post-op instructions JetVC emails to patients and describe how the virtual coach helps them irrigate extraction sites correctly. Listen in for insight on using JetVC to collect positive online reviews and learn how to try out the virtual coach and see what patients experience for yourself! Key Takeaways   How JetVC coaches patients through recovery after oral surgery How to initiate the virtual coach for patients after surgery How the virtual coach reduces dry sockets and infections in my practice The videos and PDFs of post-op instructions the virtual coach emails to patients What makes JetVC’s video on how to irrigate extraction sites a game changer How the virtual coach facilitates my open-door policy for post-op visits What’s included in my post-op to-go bag for dental extraction patients How to try the virtual coach and see what patients experience for yourself When patients receive pre-operative and NPO instructions How the virtual coach helps you collect positive online reviews Connect with Dr. Bryan McLelland Dentist Brain Candy  Dentist Brain Candy on Facebook Dentist Brain Candy on YouTube Dentist Brain Candy Podcast Dentist Brain Candy App Dentist Brain Candy Continuing Education About Dr. Bryan McLelland Dr. Jawbreaker on YouTube Email bryanmclelland@hotmail.com  Call (509) 922-2273 Resources JetVC.ai

    10 min
  7. 12/13/2023

    S2EP28: How JetVC Works, Part II—Educational Videos

    How much time would you save if patients came into a consult with a basic understanding of the dental procedure they are considering?   With Jet Virtual Consults in-app videos, you can educate patients and answer many of their questions before their initial appointment.   On this episode of Dentist Brian Candy, I continue my explanation of how Jet Virtual Consults works, discussing the educational videos available through the app.   I walk you through the list of procedures that have in-app informed consent and post-op instructional videos, describing how your admin staff can create custom playlists for patients.   Listen in for insight on customizing the app with informational videos specific to your practice and learn how to educate patients and increase your efficiency with JetVC! Key Takeaways The in-app videos available through Jet Virtual Consults How to customize JetVC with informational videos specific to your practice Why we recommend creating a practice promotion video The benefit of having patients watch meet-the-doctor videos What procedures have in-app informed consent videos How JetVC records the date/time patients watch informed consent videos JetVC’s educational videos on missing teeth and dental implants The post-operative instructional videos available on JetVC How your admin staff can create custom playlists for patients How educational videos make my consults more efficient   Connect with Dr. Bryan McLelland Dentist Brain Candy Dentist Brain Candy on Facebook Dentist Brain Candy on YouTube Dentist Brain Candy Podcast Dentist Brain Candy App Dentist Brain Candy Continuing Education About Dr. Bryan McLelland Dr. Jawbreaker on YouTube Email bryanmclelland@hotmail.com Call (509) 922-2273 Resources JetVC.ai

    7 min
  8. 12/08/2023

    S2EP27: How JetVC Works, Part I—Digital Forms

    It’s much easier for a dental practice to stick to a schedule when patients do their paperwork at home prior to an appointment. But how do you get patients to work through a digital onboarding process before they come into your office? On this episode of Dentist Brian Candy, I explain how Jet Virtual Consults works, beginning with the forms available through the app. I discuss how JetVC sends automated reminders to patients to complete their paperwork and describe how patients sign and submit forms to you digitally. Listen in for insight on customizing the app with your existing forms and learn how you and your patients can benefit from using JetVC digital onboarding! Key Takeaways What forms are available through the JetVC app How the forms in JetVC are branded for your dental practice The in-app telehealth consent form and privacy policy How patients sign and submit JetVC forms digitally What questions appear on the JetVC health history form The benefit of asking patients to fill out their forms at home What we do if a patient doesn’t do their paperwork JetVC’s automated reminders re: digital onboarding How to customize the app with your own forms Connect with Dr. Bryan McLelland Dentist Brain Candy Dentist Brain Candy on Facebook Dentist Brain Candy on YouTube Dentist Brain Candy Podcast Dentist Brain Candy App Dentist Brain Candy Continuing Education About Dr. Bryan McLelland Dr. Jawbreaker on YouTube Email bryanmclelland@hotmail.com Call (509) 922-2273 Resources JetVC.ai

    6 min
5
out of 5
12 Ratings

About

Dentist Brain Candy is designed for the dentist who likes to learn and improve their practice. The information and content delivered is designed to help the restorative dentist move their practice forward. Each week we start off with an quote that gets the mental gears turning, a book review which will be digested for the listener over a series of episodes pulling out relevant material and applying it to the dental practice. Next an article will be reviewed from the literature and available for download. The show will close with an interesting case that I have come across. Pictures and radiographs, when appropriate will be on the website to review as well. The benefits include having a virtual dental buddy that you can listen to and “hang out with” and talk shop and grow your experience, knowledge and enthusiasm for our profession.

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