Speech Therapy Private Practice Startup Podcast

Kyle Meades

Start a Real Speech Therapy Private Practice

  1. 06/14/2020

    54. Online Speech Therapy Business: Meet expressable.io founder Leanne Sherred, CCC-SLP

    Welcome PrivateSLP listeners to Episode 54! Today we are talking with Leanne Sherred, CCC SLP, founder and speech pathologist from expressable.io.   In today’s interview, We will find out exactly why Leanne Started her own business as we talk about the following: * Venturing out and starting expressable.io, * The rewards and challenges of starting a private practice from scratch, * Things expressable.io has forced Leanne to tackle head on like billing, to scheduling, to taxes, to practice management, * Why Leanne decided to be a cash-only practice, and how this can be extremely liberating for other speech therapists, * How expressable.io supports entrepreneurial therapists with our self-referral model, * Tips for therapists thinking about making the entrepreneurial plunge.   In this Episode: 01:23 – Over 68,912 listeners to this show 02:28 – Going to talk to Leanne Sherred, founder of expressable.io 04:11 – Introducing Expressable, a Teletherapy provider 07:10 – Trying to match families or individual with Therapist 08:38 – Not dealing with insurance 09:52 – Our billing works like a subscription 22:56 – Therapists find it a really enjoyable experience as well 25:34 – Consultation is important 26:36 – Don’t have to wait for all that approval DOWNLOAD PDF TRANSCRIPTION I coach a lot of SLPs and OTs for that matter in our all access community at privateslp.com. And we’re always talking about marketing and how to drive business and traffic to our websites and to our practices, into our clinics. And, that’s one thing that I always talk about to our members is, this stuff does take time. It’s not happening overnight and not everyone can do this. Not everybody is cut out to start and grow and scale their own businesses because I think it takes a special person to make things happen. [Commercial] Well, hello everyone. You’re listening to the speech therapy, private practice startup podcast. This is episode number 54. My name is Kyle Medes and I’m a speech pathologist since 1993. And these podcasts are designed to help you improve your business and your life one podcast at a time. Welcome back to the show, everyone. Thanks again for all the emails and questions. And as of today, today’s Thursday, June 11th 2020. We have well over 68,912 listeners to this show. And I’m super glad you guys are out there getting good, valuable information. And if you wouldn’t mind, please go to the iOS or Android platform of your choice and leave some good five star feedback that way other people just like you can get the same valuable information. And if this is your first episode, welcome to the show. You can gladly start out at episode number one and work your way through all the episodes. And hopefully here you’ll find all the tips and tricks you need to start, grow and scale your own Speech therapy private practice. But if you need some more help, I’m here to help you. I have a group of people that I help online, and that is at privateslp.com/coaching. And there’s two selections there. You can simply access the All Access Community and work with me hand in hand in our online platform. And you can also have weekly coaching calls with me as the Perfect student. So those choices are right there for you there. So if you need my help, I’m there to help you. Now, today, I’m going to talk to Leanne Sherred. She is a speech and language pathologist and the founder of expressable.io, and she is going to be interviewed today and talk to us and our listening community about the rewards and challenges of starting and growing and scaling her own Speech Therapy Private Practice. Let’s listen. Kyle: Hey today, we’ve got Leanne Sherred. She’s on the line today and she’s going to talk about her business. Hey Leanne, how are you? Leanne: I’m good, Kyle. Thank you. How are you today? Kyle: I’m doing well. It’s early this morning. I had to wake up and have a couple cups of coffee. What about you? Are you a morning person? Leanne: I am not. If I don’t have the coffee, I don’t know. Don’t come near me. No, I’m good. I get up and go when I need to, but if I’m given the choice, I’ll go slow in the mornings. Kyle: No, that’s awesome. I’m just the opposite. I think I was up at like 3:30, 4 O’clock getting ready for everything. And right now we have a fire on the mountain here in Tucson. So I was reading the news reports and I just got a pilot’s license. So I was looking there’s a temporary flight restriction right over our house. Some guy was flying a couple of drones, yesterday and grounded the whole rescue crew where they spray water on the fire. So that was kind of discouraging, but we’re trying to get through this, so, Leanne: Oh my goodness. Kyle: Oh, it’s always something. Leanne: Yeah. Well, be safe. That’s a bit scary. Kyle: Yeah, but we’ll make it through. Hey, it’s either Coronavirus or, Hey, tell me about your business as speaking of coronavirus, which means Online Therapy. What are you guys up to these days? Leanne: Yeah, so, uh, our company expressable, we are a teletherapy provider, for right now just Speech Therapy Services is our business. And, we got started before all of this started going down, but we’ve really seen that it’s, it’s been a great resource for people, hopefully dealing with all this stuff going on with Coronavirus. We are a private practice or we’re an out-of-pocket practice. Our mission is really to provide therapy more conveniently for people. They can do it anywhere, anywhere they’re comfortable, most do it from their houses, which is very convenient. And then also trying to provide therapy at a more affordable out-of-pocket rate. And so we’re trying to leverage the cost savings that can come along with just having the teletherapy and not needing to rent an office space, not needing to pay gas, mileage, to drive around the house, to house, take those cost savings and pass them on to the clients. And outside of that, we’re also trying to provide a flexible working experience for therapists as well. Kyle: Yeah, that’s a great idea. I know in our business we see thousands of people a month and at the drop of a hat, we were forced to move all of these people to telehealth and it was a challenge, but we were able to keep everyone employed and pay everyone’s insurances and, dental, vision health, and even 401k with a match. So we’ve done okay. But I’m glad we had that tele-health piece ready to go. One of our key employees, her name is Nikki. She helped us move all these kids and families, and the therapist got them already. But it sounds like you guys were ahead of the curve and got all this planned ahead of time. Also, I like what you’re saying is affordable for families. I know in our business, we try to keep things really affordable for people. And I know moving forward, we’re gonna make this telehealth thing, part of our business model. It’s something, we were forced to do, but it sounds like you were ahead of the game. Tell me a little bit about the working environment for one of your therapists. How does that work for them? Leanne: Yeah. So if you’re a therapist with us, we ask that you have about 10 hours that leaves to dedicate towards working with us as we get everything set up. But outside of that, you can pretty much choose your hours. And if you wanted to work in the evenings, if you had another position, if you are a parent and maybe, one parents at home during the day and then kind of takes over at night, if you want to work on weekends, two days, three days, four days, however often you want to work outside of just that minimum is AOK by us. And then a big part of our model is really trying to match the families or the individual with a therapist who’s going to be a really good fit for them. So we’re also trying to help therapists build a caseload that they want to have. So if you are someone who’s willing and able and comfortable working with all sorts of populations, that’s great. And we can just keep your caseload staffed really full. If you’re someone who has a sort of niche population that you really love working with, or maybe that you’re particularly skilled at working with, then we can also help staff that in particular. And so, cause I know, it happens in some other settings where you get cases that come along and, you’re equipped to deal with them and under your scope of practice, you can, but maybe it’s just not your favorite population to work with. And so we do consultations for all of the referrals that come in. And so that’s a good opportunity to kind of find out a little bit more in order to get people matched up with a therapist is going to be a good fit. Kyle: It’s really important. Leanne: Yeah. I think it just lends itself towards greater success. They blend more and they hopefully are making really solid progress in that case. So the next big thing for therapists is the paperwork side of things. I think because we’re out of pocket, we’re not dealing with insurance, we don’t do any direct billing with insurance. We provide superbills if families or individuals ask for them. But outside of that, we are really not super interested in jumping through those hoops. So we document to the extent that, is clinically necessary and important for everything to be understood, but we’re not shaping things to be exactly the way that different companies require this, this one wants this, right? Your goal is like this, please, we’re not doing that. We’re going with what the clinician feels is best. Kyle: That’s awesome. Yeah. And as far as like, what patients have to pay and families have to pay, is it like a per-visit model? Is it a package deal? How do you guys work that out? Leanne: It’s a per-visit model. Yeah. So it’s a per visit model and we’re really transparent about the pricing on the

    38 min

  2. 04/06/2020

    53. The Perfect Student Interview: Meet Kyle White

    Welcome back PrivateSLP listeners, I would like to introduce The Perfect Student, Kyle White. Kyle is a super-motivated individual that is out to help as many kiddos in his community by providing some of the best pediatric therapy in the Philadelphia area. In this episode, you will hear how this United States Marine and MBA worked with his wife, Ashley White, CCC-SLP to create a multidisciplinary clinic with over 60+ patients in 10 short months.   Together, they have watched Milestone Therapy Group  grow from an concept and idea into a reality . In this Episode: 02:28 – Introducing Perfect Student Mr Kyle White 04:57 – Getting into Speech Therapy 07:18 – Google source and podcast information 09:25 – Having Entrepreneurial Spirit 12:45 – Leverage knowledge and be multi-disciplinary 17:51 – Getting foundation built 21:02 – Now is the time you want to be an entrepreneur or start your practice 23:28 – Getting help with credentialing DOWNLOAD PDF TRANSCRIPTION Episode 53 is all about celebrating success, and in this episode, Kyle explains how he found PrivateSLP,  asked for help, became credentialed with insurance plans  and worked with me one on one on a weekly basis to become the Perfect Student!   Introduction  “We started from basically nothing to now multi-disciplinary, several different therapists on board and 60 plus kids a week”.   PrivateSLP Intro Solid, sustaining and successful. You’re listening to this Speech Therapy Private Practice Startup Podcast with your host Kyle Meades, speech and language pathologist. Listen, learn and prosper as we share our experience and knowledge so that you can improve your business and your life, one podcast at a time.   Kyle Meades  Well, hello, everyone, you’re listening to the Speech Therapy Private Practice Startup Podcast. This is episode number 53. My name is Kyle Medes and I’m a speech pathologist since 1993. And these podcasts are designed to help you improve your business and your life. One podcast at a time. Welcome back to the show, everyone. Thanks again for all the e-mails and all the questions. And as of today, today is Thursday, April the 2nd 2020. We have well over 65399 listeners to the show. And I’m super glad you guys are out there getting good valuable information. And you know me, I say it every single podcast, value is what you get in the absence of money. And these podcasts are absolutely free for you. So if you wouldn’t mind, just please head on over to the Android or the Apple iTunes platform of your choice and leave some good 5-Star feedback that way other people just like you can get the same valuable information that you are receiving right now. And I also wanted to let you guys know that we have a space available for The Perfect Student, and that is when you get to come to Tucson and work with me hand in hand. You also get weekly coaching calls for me. There’s also some billing and credentialing services in there, too. And so you can find out more information about that at PrivateSLP.com/coaching. What many people choose to do is to work with me online and that’s where you get access to me via the private coaching thread and also access to others in the community. And you can also find that PrivateSLP.com/coaching. Now, today, I’m really excited. This is a great episode because you guys know me and you know me well. I’m always talking about The Perfect Student. And finally, you get to meet a Perfect Student. And this is going to be Mr. Kyle White and his wife, Ashley White. And they are clinic owners in Pennsylvania. And I had the great opportunity to talk to Kyle today and ask him and pick his brain about all kinds of things, about starting and growing and scaling his own speech therapy private practice. And the funny thing is, Kyle is not even an SLP. He is a United States Marine, he’s also got a Masters of Business Administration (MBA). And he’s also just transitioned out of his full time job in the Internet cyber security space, working for a large educational firm. Now he’s working for himself. And all of that happened right here in the last 10 months. And also the bottom fell out with the whole coronavirus thing. And so he’s navigating that and he is learning how to increase his patient load from 0 to over 60+ people per week in. He’s got now many employees, speech therapy, occupational therapists and some other therapists included. So I just want you to kick back and listen to the show today and learn about The Perfect Student.   Kyle Meades Hey, today we’re talking with Kyle White – Kyle White is the owner of Milestone Therapy Group. And you guys who listen to the show regularly, you know that I’m always talking about The Perfect Student and we were taken applications for The Perfect Student and I finally had this bright idea, hey one day you probably would want to listen and meet one of our Perfect Students. Wouldn’t you say that’s the right thing to do, Kyle?   Kyle White Yeah, exactly. It’s a good idea.   Kyle Meades Yeah. Kyle reached out to me. I remember I was on the North Shore, Oahu we were on vacation. It was the last week of May. Kind of going into June. And I get this email from one of our contact pages, you know, is this really nice, guy. His name is Kyle White and he was interested in starting a business at that time. And Kyle and his wife, Ashley, they both own Milestone Therapy Group and they provide speech and occupational therapy services in the Philadelphia area. And I just wanted you guys, the listening community out there to meet Kyle and kind of know what it takes to be The Perfect Student. So, Kyle, if you wouldn’t mind, give me some background. How did you even get into speech therapy? Because if I remember right, you’re not even a speech therapist, are you?   Kyle White That is correct. So kind of a lot of winding, twisty roads even deciding that we were going to start the business then obviously till now. But quick, short background. Yeah, I am by no means a speech therapist, any type of therapist. I always joke, you know, therapists are way smarter than I’ll ever be. So, yeah, definitely not a plan route. Just kind of got here and trial and error and obviously with your help. But to boil it down, my background, I was in the Marines active duty for several years. I mean, then got out in 2015 and went to work for a big four firm doing cyber security. And then in a lot of different conversations and whatnot, my wife and I started Milestone Therapy Group in June of 2019.   Kyle Meades Wow, what a story! And Ashley, your wife, she’s the speech and language pathologist, right?   Kyle White  Correct. Yep. So Ashley’s background for several years now, she’s by trade, a speech therapist.   Kyle Meades   That’s awesome. And so you guys were just searching the web one day and looking, you know, on how to start a speech therapy, private practice. Is that how you found us?   Kyle White  Yeah. So in short, yes. So just trying to understand how to start a speech therapy business. Right. Just, you know, using the old Google, trying to figure out where to start, you know, trying to work backwards, really like what does that look like? We need to do. And really, the podcast is kind of where that’s where I started this in your messages and the different podcast. And then it was like, oh, this guy who actually practices what he preached for lack of better words, like, oh, this guy actually has his own, you know, thriving clinics. And so that was like the model. I was like, OK, I want somebody that’s, you know, for lack of better words, doing it right, not just, you know, putting out some resources, saying, hey, here’s how to do do something that somebody is actually doing it. So, yeah. Long story short was listen to the podcast. And I remember I was even traveling around for work a lot. And so we’d listen to the podcast just to get ideas. Yes, I found you on Google. And then the podcast was the tipping point for reaching out to you.   Kyle Meades Oh, that’s awesome. I’m glad you found those interesting. Sometimes I even wonder. I mean, I see the numbers. I see people from all around the world are listening to the podcast. You know, I see the data. But, you know, it’s nice to hear that people actually get good value out of that. But you said you were traveling through your job. You were in the corporate world of cybersecurity, in the education space. Right?   Kyle White  Yep, cyber security and compliance. So, yeah, in in short, I would ensure that the company that I work for, you know, we were compliant in certain areas and then dealing with a lot of different vendors that the company did business with all related cyber security and compliance. So, yeah.   Kyle Meades  And you just over time, I guess you were just searching for something more, right? I mean, I knew when I started my own business, I just got sick and tired of working for other people and I wanted to do things on my own. You know, through the good and the bad. And so did you and your wife one day just look at each other and say, you know, “Hey, we should open up a private practice” or did she mention it? Because if I remember right, too, you’ve got a MBA, you’ve got a Masters of Business Administration to so not only are you in the Marines or were in the Marines – you were in the corporate world, in cybersecurity in the education space, but you also have an MBA, right? So you guys wanted to put that together?   Kyle White Right. So I don’t even remember. So to get a little bit a historical background, I don’t even remember what grade I was in. I think, you know, it might have been first or second grade. And I don’t know how I, you know, might have been around Halloween or something like that. But I had a bag of candy, you know, like a little Halloween bag of candy. And I took it to school and

    31 min

  3. 03/30/2020

    52. Managing Change in Your Speech Therapy Private Practice

    With the onset of COVID-19, I talk about making changes in your your Speech Therapy Private Practice. With sudden change comes anxiety, but in this episode, I look back at other events in my life that gave me the abilities to make good solid changes in our business so that patients can get their treatments and employees can receive a paycheck during these difficult times. Resources for Small Businesses: The Small Business Owner’s Guide to the CARES Act In this episode: 02:15 – Space for Perfect Student 02:45 – Change happens 05:30 – Adapt and Change 08:30 – Teletherapy 09:48 – Shutting doors to take care of family and staff 11:10 – Change comes with opportunity DOWNLOAD PDF TRANSCRIPTION I remember I was on a business trip in Vegas about four weeks ago, and we were talking amongst ourselves, some other big clinic owners and we were talking about the same thing, we’re hearing on the news about this Coronavirus. And I said, I started thinking about that Teletherapy thing and I said, we got to get ready for this. We need to go to our pandemic plans and get this thing moving. [Commercial] Well, Hello everyone you’re listening to the Speech Therapy Private Practice StartUp Podcast. This is episode number 52. My name is Kyle Meades and I’m a Speech Pathologist since 1993. And these podcasts are designed to help you improve your business and your life one Podcast at a time. Welcome back to the show, everyone. Thanks again for all the emails and all the questions. And as of today. Today’s Friday, March 27th, 2020. We have well over 64,836 listeners to the show. And I’m super glad you guys are out there and getting good, valuable information. You know me, I said every single podcast value is what you get in the absence of money and these podcasts are free for you. So if you wouldn’t mind, just please go to your Android or iTunes platform of your choice and leave some good 5-Star feedback. That way other people just like you can get the same valuable information that you are receiving right here today. And I’d like to welcome those around the world who are listening to the podcast. We’ve got Australia, Japan, India, Canada, the U.K., Germany, South Africa and the Republic of South Korea just to name a few countries. So those are popping up on the list right now. So it’s just really nice to have you guys out there. And if you have any questions, you can also just reach out to me at privateslp.com. I wanted to let you guys know that we still have space for the perfect student. And if you want some one on one coaching with me, you can also get that head privateslp.com/coaching. And for those of you who are starting out and you are working with insurance companies, if you need some help with your billing or credentialing, you can always just go to privateslp.com/billing and I can help you there. Well, today is one of those topics that we all need to talk about. It’s really the 800 pound gorilla in the room, right? It’s called change. And change is something that happens whether we like it or not. And, with this whole coronavirus thing, I mean, I was forced to change, 47 employees, 48 employees, and we had to move thousands of patients over to a new platform and we had to do it quickly. And so I wanted to talk to you about that today. I just got off of a live webinar with our all access community members. And we were speaking about the same thing that I’m talking to you about here right now. And that’s just really how to adapt to an online platform so we can continue to help those that we serve, with speech or occupational or physical therapy or even a B.A. therapy. So, I get many calls from around the United States, e-mails, communications about people starting, different kinds of clinics. And so, we just have to get used to that change. And it’s just really a crazy time in the world right now. And it’s everybody. But it really got me thinking about when I was a kid. I remember I was in a Middle-Class home. And my mom and my dad were hardworking people. And my dad was a plumber. This was back in the 80s. For those of you who are old enough to remember the savings and loan bust back in the 80s. And that’s when pretty much interest rates went sky high. And values of properties went low. And my dad was a plumber. And I remember at that time, he had about 100 employees and he was worried. And I just remember I didn’t know what was going on, but I know that it wasn’t good. I remember my dad. He had some land down the way and he built a couple of duplexes. And I remember he couldn’t sell our house. I just remember that Century 21 real estate sign was just in our yard for the longest time. I remember asking my mom, why isn’t the house selling? And she gave me some answer, but I really didn’t understand it. But I remember my mom and my dad. And now we moved out of that house and we moved down to one of our duplexes. And so, looking back, I saw that what my dad was doing is, he was consolidating and kind of, riding out that storm at that time so other people would pay rent and he could use that money to pay the mortgage. So, that’s one of the things my dad did. But, I just remember that and how we had to adapt and change. You know, we had a Middle-Class lifestyle. We used to take trips, used to go out to eat. And I remember for the most part, all of that stopped and then I remember I had to go to work. I remember my dad and I’ve spoken about this on some of my earlier podcast. I had to go to work on my dad’s plumbing trucks and I had to wash cars and run gasline and dig ditches. But I really understood the value of money. And then fast forward to, the early 2000s and I just moved back from New Zealand and got back into New Orleans. And then, a few months later, here it goes, Hurricane Katrina. And I just remember going through that natural disaster. I lost my job overnight. Yet I had no income. But I did have about eight to ten thousand dollars in the bank. I do remember that. And I remember just all the devastation, all the doom and gloom. I had a hospital pass because I worked at a major hospital, Ochsner Hospital in New Orleans. And I remember I was able to come back a little bit early. My buddy Bobby was in the National Guard, so I got back into the city earlier than most. And I just remember seeing all the flooding. And there’s a Web page that I put up on privateslp.com. If you want to see some of those images, just the destruction that I saw. And it really did something to me. It changed me just like that event that changed me when I was a kid in the 80s. This event changed me in the early 2000s, Hurricane Katrina. And I remember, I had a couple duplexes at the time and I was living on top and renting the bottom out and that was paying for that mortgage. And then down the street, I had another couple, two bedrooms, one bath place, and that was paying for their mortgage. And all of a sudden, after one day there were no more tenants. And that students at Tulane, they were gone. And the students said all the major universities, the whole place to shut down overnight. And I remember getting back to my house and it was just gross. It was a lot of water. And I remember walking my roofs and I needed a couple roofs and called my friend. He was a contractor. And I said, hey, can you hook me up with a couple roofs? And he says, yeah, I do two roofs for it’s going to be about fifty five hundred cash on. Said you got a deal. Next day, I had two new roofs on my house and I remember right then and there I learned this lesson again. My neighbor comes over, he says hey wait insurance company do you use. And I said, oh, that’s the Bank of Kyle. I just pay cash. He goes, Really? I said, Yeah, I don’t have time to wait for insurance companies. I mean, why would you do that? Because when you need to get things done, you got to move quickly. You got to get it done and get it done fast. So I made that phone call and I had two new roofs that next day the roofs were on my house. The top of my house, put a new roof on, so I was grateful I had that money saved up. And here it is the Coronavirus. We got 48 employees, we see about thirty eight hundred patients a month. And then all of a sudden, boom, I remember I was on a business trip in Vegas about four weeks ago. And we were talking amongst ourselves, some other big clinic owners. And we were talking about the same thing, we’re hearing on the news about this Coronavirus. And I said, I started thinking about that Teletherapy thing and I said, we got to get ready for this. We need to go to our pandemic plans and get this thing, move in. And so we got into action. And a couple of weeks ago before all this hit, on our terms. And, because I was seeing all these states being closed down and people, stuck at home and couldn’t leave their house and in quarantine and stuck at home and people were dying at hospitals, this is really getting bad. And so I said, on our terms, let’s get a plan for this. Let’s go and get online and get an online platform and let’s go ahead and start talking to our families and patients and staff and getting them ready, because again, I want to do this on my terms. So that’s what we started doing. I’ve got some wonderful staff here who helped me get this done. And I mean, really worked hard to get all this coordinated. And we got it done. We communicate with staff and family members. And I remember this past Monday, I just decided to shut the doors because really, look, this is not about money and greed. And, I still see businesses open right now who are still seeing patients one on one. And look, I’m not judging. I’m just saying for me and only me speaking for myself. I want to take care of my families, my staff and things that I’m directly in control of. So that’s what I did. I chose to shut my business and have everybody work from home. And I promised everybo

    12 min

  4. 12/28/2019

    51. PrivateSLP Year in Review

    2019 has been a great year for PrivateSLP, the Speech Therapy Private Practice Startup Podcast and Kyle’s clinics, Therapy Group of Tucson! When starting, growing or scaling a real speech therapy private practice, one of the benefits of learning from an active clinic owner with multiple disciplines and locations is gaining real-life experience and expertise so that you can avoid the pitfalls and mistakes that Kyle has made already.   If you’re going to learn, then learn from someone who is actively managing thousands of visits and multiple locations. In this episode, I review 2019 and list our highlights and celebrate our overall growth while giving you an idea of what to expect if you start and grow your own clinic. Also, the time to join my PrivateSLP All Access Community is right now before the price increases on January 1, 2020. In this episode: 01:12 – 59769 + listeners 01:48 – Welcome to Julie Griffith, SLP to the AAC 05:38 – Making Changes 06:30 – Insanity defined 07:05 – Second location 07:35 – Speech Therapy numbers 07:48 – Employees and benefits DOWNLOAD PDF TRANSCRIPTION If you sit around and talk about it on Facebook or sit there and watching YouTube videos and kind of dreaming about it, you’re going to get what you’ve always got. Nothing, no change, whatsoever, you can sit there and absorb information till the cows come home. But if you don’t get off of it and change and do something get into action nothing’s going to change. [Commercial] Well, Hello everyone you’re listening to the Speech Therapy Private Practice StartUp Podcast. This is episode number 51. My name is Kyle Meades and I’m a Speech Pathologist since 1993. And these podcasts are designed to help you improve your business and your life one Podcast at a time. Welcome back to the show everyone. Thanks again for all the emails and all the questions, and as of today, today’s Friday December 27th 2019, we have well over 59769 listeners to the show and I’m super glad you guys are out there getting good valuable information because you know me I’m going to say it every single episode, value is what you get in the absence of money. And these podcasts are absolutely free for you, so if you don’t mind, please go to the iOS or Android platform of your choice and leave some good five star feedback that way other people just like you can get the same valuable information that you’re receiving right now. And also I wanted to have a shout out and welcome to Julie Griffith. She’s a speech pathologist. She joined the All Access Community here in early December someone to welcome her to the community. And in our community right now we just launched an iOS and Android application so the community is actually easily accessible more so than ever before. And we’ve got monthly trainings we’ve got weekly coaching calls also wanted to recognize one of our perfect students who’s doing a splendid job. Their company now they contacted me in June of this past year and this is just amazing. I was in Hawaii vacationing with my family and I get this email about the All Access Community and some questions. I pick up the phone and I speak to these two individuals and I start interviewing them for a possible membership in the community but more specifically I just knew that this person was the Perfect student. And since we’ve started working together this past June their business now has over 20 visits per week in less than six months they’ve actually got their own office now. We helped their company complete their credentialing and contracting. I helped these two individuals negotiate their service contracts and helping them with their employees. It just gets better and better and you’re going to be hearing from this company very soon I’m going to do some interviews with these guys. They’re just killing it and it’s just this is what I do this and it’s just wonderful to see what happens when people just ordinary people who have a dream, who have a skill set, who have that degree. Well it’s funny because the person that I’m helping doesn’t even have a degree in Speech and Hearing or communication disorders or Speech therapy services. This person is a husband of a person and it’s just really cool to help people grow and improve their life and sit there and have these conversations knowing that 2020 is going to be even better than 2019. I mean what a great feeling it is. I remember before Hurricane Katrina I used to take these walks around Audubon Park in New Orleans, just complain and edges ticked off and hateful. I was so angry inside because I hated to go to work. I hated the kind of hours I was pulling at this local hospital. And my boss was doing the best she could and the people I work with, they were doing the best they could. But this big organization was just sucking the life out of me. we used to have these beepers on my pants there and on the edge of my coat and that thing would go off constantly, “We need you on this floor.” I mean yes, I’m a hard worker. Don’t get me wrong but I knew I wanted something different, I knew I wanted a different life, I knew I needed a change but I was just stuck in that comfort zone. When you get those checks weekly or bi monthly checks and you just get stuck in a rut and that’s when Hurricane Katrina happened and I moved to Tucson. And so that’s when my life changed. So it’s just nice to see that change happened to other people who reach out and contact me. I’m able to help these guys improve their business improve their life and I can’t wait for 2020 to help these guys grow even more. So I’m just fired up about that so I want to share that with you. But this Episode 51 is sort of a year in review for the Speech Therapy Private Practice StartUp Podcast. My business Therapy group of Tucson and also some things I’ve been doing on a personal note so just to kind of give you a glimpse into what can actually happen when you do change your life or when you do change your mindset, when you do have that shift. And again people say, you’re just bragging and blah-blah-blah. No I’m not. I’m showing you guys if you want to do this, what can happen. That’s simply all I’m doing here. I’m giving you guys a roadmap. I’m a guide. I’m kind of a conduit. I’m showing you guys what can be accomplished when you do certain things. So if you sit around and talk about it on Facebook or sit there watching YouTube videos and kind of dreaming about it, you’re going to get what you’ve always got. Nothing, no change, whatsoever you can sit there and absorb information till the cows come home. But if you don’t get off of it and change and do something, get into action nothing’s going to change. I mean doing the same thing over and over and expecting a different result, that’s called insanity. So you can continue to be insane or you can reach out and pay a little bit of money and get some help and get the right information, so you can change your life and get into action and do it the right way. Or you can get multiple opinions from multiple people and sit there and kind of like a dog chasing their tail spin-spin-spin and you just get sick and fall down right. So I’m just trying to help. Anyway year in review for our business we did this year. We got a new commercial building. We’re able to get almost 8000 square foot commercial building for our second location. I started looking in Tucson and there’s a really nice place down towards the south area town. I started looking into that and comparing rents in the area and we were able to negotiate and actually buy the building from a company who just had this building completely renovated so that was exciting for us. We also expanded our disciplines to meet the wants and needs of our community. We increased our Speech Therapy discipline, we also increased our occupational therapy and added physical therapy to the mix. So we’re now offering all three disciplines speech occupational and physical therapy. Also this year I increased the benefits for all our employees. We offered a couple different health plans to choose from. One is always free and it’s a great plan. It’s the same plan that I have for my family but we also added a couple more. There was an HSA plan and also a plan that you can pay a little bit of money every paycheck and get just a little bit lower deductible copay. So we did that for our employees. Also I increased bonuses for our employees this year. Also going back to that commercial building I went to pay the first half of the year’s taxes on that real estate property and it’s real property. You have real taxes on real property so went to pay and the City of Tucson they sent me my first payment back and they said you don’t have to pay taxes we’re refunding this amount and it floored me. I called and I said, “Why are you doing that?” And they said, the owner of that building in January was approved for a non profit status. And you get that for the year, so basically you don’t have to pay taxes. We’re given twelve grand back to you for the year of 2019. So I said, great I’m gonna give that to my employees so that’s what I did. That’s part of their bonus this year. I also increased the profit sharing plan from a traditional 401 k to a higher plan to give more free money to all the employees who work with me at Therapy group of Tucson because our employees are the best they do the best job they’re the hardest working people that I know wonderful people. And so I wanted to give them more bonuses. And so that’s what I did. I increase that profit sharing for them. So that’s just some of the things that our business has done this past year to give you guys an idea of what we do and how it can be done. It’s not the only way it’s just the way I choose to do things. And also with our all access community and PrivateSL

    15 min

  5. 11/10/2019

    50. Keep Doing What Your Doing & You’ll Get What You’ve Got

    Welcome to Episode 50 of the Speech Therapy Private Practice Startup Podcast! This episode is all about doing things differently to achieve maximum results in business and your personal life. To celebrate my 50th birthday this Christmas Eve, I decided to accomplish another one of my life goals – That is to earn a private pilot’s license In this podcast, I talk about something that I realized while I was soloing a 172 Cessna in the pattern at KTUS (Tucson International Airport), speech therapy private practice just is like flying a private plane – when all else fails, use your checklists, get the right training, get over the fear and don’t give up! In this episode: 02:09 – Taking some time off 05:12 – Taking up flying 06:52 – Learning how to fly a Cessna 172 08:49 – If you don’t change, nothing is going to change 10:08 – Take your checklist, follow your checklist 10:45 – Remember the checklist 14:58 – It’s kind of like in traffic 16:15 – Learning how to start, grow and scale own Private practice 17:01 – Big FIVE O thing DOWNLOAD PDF TRANSCRIPTION We have a checklist in the All access community, PrivateSLP. There’s a checklist for referrals. There’s a checklist on how to get paid. There’s all kinds of checklists that I’ve documented along the way. When it comes to staying airborne, I was thinking I’m freaking out. I’m sure you guys freak out too when it comes to your business. I mean I’m sure some you do but I know a lot of the people I work with on a daily basis they’re always up to something and there’s always something to learn. So my instructor gets out of a plane and he says remember the checklist. [Commercial] Well, Hello everyone you’re listening to the Speech Therapy Private Practice StartUp Podcast. This is episode number 50. My name is Kyle Meades and I’m a Speech Pathologist since 1993. And these podcasts are designed to help you improve your business and your life one Podcast at a time. Welcome back to the show everyone. Thanks again for all the emails and all the questions. As of today, today is Friday, November 8, 2019. We have well over 57,000 listeners to the show and I’m super glad you guys are out there, getting good valuable information because you know me. I say it every single time, value is what you get in the absence of money, and these podcasts who absolutely free for you. So if you wouldn’t mind please do your part and go to the iOS or Android platform of your choice and leave some five star feedback. That way other people just like you can get the same valuable information that you guys are getting. I hope you guys are doing well, and I’ve had some listeners reach out to me recently and they’re saying things like, “Hey Kyle, where you been? or are you alive or hey, when’s the next podcast coming out?” All right I got you. So I have been taking some time off to myself. When I first started the Speech Therapy Private Practice starter podcast, I always said I was going to do these at least once a month. Sometimes try to do two a month but life is life, and unlike other podcasters that I know I’m actually running a full time clinic. We have two locations in Tucson. We just opened our second location. We offer speech and occupational and physical therapy services to many people here in our community. And we just do a lot of great work. On top of opening our second location and purchasing a new commercial building, it’s a little over 7800 square feet. We’re using all of that space too for Speech and OT, and one of the locations we’ve got PT. On top of that, we just had our Annual Trunk or Treat where we had a ton of kids come out we gave them tons of candy with a cakewalk and we got a D.J. and face painting. And if you think I’m doing all this there’s no way, I mean I am not that smart. We’ve got some really great people who work here for our practice and our clinic and they come up with all these ideas. I just pay for these things and just supply the canvas and let them do the painting. So that’s what we’ve been doing. We also did our annual Halloween employee night out. We went over to Old Tucson studios. If you Google that, it’s an old movie set out here in the mountains outside of Tucson, Arizona. I mean back in the day I was way out but because of our population growth here in Tucson it’s not too far out now. But John Wayne filmed a lot of movies out there and like the Three Amigos with Steve Martin was filmed out there. And for those of you who are a little bit dated if you remember the episodes and show Little House On The Prairie was filmed out there, parts of it. That’s where I took all the employees. They turned that whole movie set into a haunted house. So that’s my favorite time of the year. My son and his friends they like to do all that, and I get tickets for everybody, and the employees, their kids & families and we just give tickets and go out there and have some fun. That’s what we’ve been doing lately and just keeping it real. And like I said earlier I’m actually doing this, I’m running multiple locations and paying health insurance for the employees 401K profit sharing dental vision for our employees. We’ve got many people that we see some running an operation, so sometimes I just may not feel like getting behind a microphone and podcasting. But today I have been really wanting to get back into it. But there’s another reason I haven’t been behind the mic and that’s because I am pursuing something that’s really important to me personally not really professionally. But I’ve got a little bit of time to myself during the week so I’m taking up flying and when I was at LSU, Louisiana State University, I was there from ‘87 to ‘91 and when I was graduating I was also in the ROTC program at LSU and I was supposed to be commissioned as a second lieutenant in the United States Air Force, and I was supposed to fly planes. But because of growing up around guns and shooting things in the bayou. You’ve all seen Swamp People that’s where I grew up. So shooting guns and just not taking care of my hearing and playing drums and things like that, I had a mild noise induced hearing loss in my left ear. I couldn’t get a waiver. It’s kind of cool having a speech therapy audience base because you guys get it. I couldn’t get a waiver for my left ear so I had to scrap the idea of being a pilot or a navigator in the United States Air Force. I mean it was all set. I was supposed to go Lackland Air Force Base and do my Officer training. So for the many years that I’ve been a Speech pathologist I always said when I get a little bit of time I’m gonna start flying. I want to get my private pilot’s license and so back in June and July, which is the hardest time in Tucson. And that’s when the air is the most bumpiest in Tucson, because the heat rises and it causes thermals and you get thrown around. I said I’m going to do it. And so that’s what I’ve been doing. I have been studying and getting in a plane two-three times a week I’ve been working with a couple of instructors and learning how to fly a Cessna 172 and recently I soloed which is when you get in a plane and you go up by yourself with a student pilot license and now next Thursday, I’m supposed to fly from Tucson to a place called Benson, and then a little bit north to another place called Safford, Arizona. And that’s kind of going towards North E sort of close to the New Mexico area border of Arizona. So that’s part of the private pilot training, you have to do Solo in a plane without the instructor. And that’s what I wanted to talk about today because when we’re starting, growing and scaling our own Speech therapy private practice, this stuff can be so overwhelming and so mind boggling because you have to not only deal with scheduling a patient, you got to see the patient and then after you see the patient, you got to document what you did and then you’ve got to take that information and put it into a billing system or have somebody bill it for you. And then once you bill it, which anybody can do really but it’s the AR the accounts receivable, that really helps you get paid. That’s when you go through and because it’s probably going to be denied. Right? And then you have to send your notes and things like that to the Insurance company. So you’re doing all this work just to get paid to see one patient and then if you want to have a real true Speech therapy private practice, you have to multiply that. You got to rinse and repeat, and do this over and hopefully you can build it up to 100 or 200 or 500 people a week. I mean that’s the goal. Why wouldn’t you want to be in business? Why wouldn’t you want to just do something, the best you can do and be the best you can be? Let’s think about it. If you don’t change nothing is going to change. I mean if you keep doing what you’re always done you’re going to get what you’ve always got. That’s what I’m trying to say. So this stuff is mind boggling and that’s what we’re doing at All Access Community. We talk about these things, these systems in Private Practice and that’s why really it dawned on me one day and when I was on the plane because I’m sitting there and I’ve always got my instructor with me, and finally one day he says, “Hey, I need to get out of the economy.” I want you to get out because I want you to solo. I don’t want a solo because it’s time you need to do this. So he gets out of the plane and he shuts the door and the engine’s humming. I’m sitting there, what do I do? There’s nobody in here to yell at me. There’s nobody in the cockpit to tell me what to do. What if I crash? What if the engine goes out? What if there’s no fuel? What if there’s oil burns up and I crash? I know we’re talking Tucson International Airport there’s Alaskan Airline

    18 min

  6. 06/29/2019

    49. Fully Committed and “All In” in Speech Therapy Private Practice

    In this episode I talk about the idea and mindset of being fully committed and “All In” in your own speech therapy private practice. So many times people start their own business and simply give up. They quit because they can’t seem to cut away from their job, or they just don’t have enough patients coming into their practice. Most often, they quit before miracle. Also in this episode I take time to recognize a very busy and motivated speech therapist Grace Tan Cheng Man, a speech therapist based in Malaysia who has an online magazine! In this episode: 01:08 – Value, Value, Value, 03:37 – Gr​ace Tan Cheng Man, Malaysia Speech Therapist 06:07 – Becoming an Independent Speech and Language Pathologist 07:34 – Required Mindset for Private Practice 09:40 – Establishing a solid foundation for Speech Therapy Private Practice 11:51 – Motive for startup 18:45 – All In 20:10 – Self Honesty 20:51 – Worried? 22:52 – Getting Paid DOWNLOAD PDF TRANSCRIPTION [Commercial] Well, Hello everyone you’re listening to the Speech Therapy Private Practice StartUp Podcast. This is episode number 49. My name is Kyle Meades and I’m a Speech Pathologist since 1993. And these podcasts are designed to help you improve your business and your life one Podcast at a time. Welcome back to the show everyone. Thanks again for all the emails and all the questions. As of today, today is June 26, 2019 we have well over 51,979 listeners to the show and I’m super fired up. You guys are out there getting good valuable information and it’s free for you. And you know me I say it every single podcast. It wouldn’t be my podcast if I didn’t say it, “Value is what you get in the absence of money” and these podcasts are free for you so what I would like you to do is, just simply go to the iOS or Android platform of your choice and just leave some five star feedback that way other people just like you can get the same valuable information that you’re receiving right now because it’s important to give back. And when I started this podcast over three years ago I wanted to give out as much free information as possible and to do that I want to be able to drive traffic to our website and we’re doing great. When you Google “Startup Speech Therapy Private Practice”, we’re right there on top. I mean we’re helping a lot of people, I get a lot of questions during the week and I’m doing conference calls and coaching calls with people in the All access community. And they’re always wanting to know how do you do it all. Well that’s because I have a team I don’t rely as a podcaster and as a business person, I don’t rely on other clinics to show my subscribers and members of my community how to do things. We do it all here in-house so if I want to teach one of the access community members about billing we can get on the phone to have a coaching call with our billing department. We have a referral department, we have a scheduling department, we have a team of therapists multidisciplinary team of people and locations where we can help as many people as possible. That’s from patients all the way to all access community members so if you want to learn how to start your own practice, you’re in the right place. And again if this is your first podcast, welcome, start at the beginning and work your way through all 49 episodes along the way. If there’s anything you need from me, all you have to do is reach out to me at privateSLP.com/contact and I’ll help you. I get people all the time that say, I can’t believe you’re just picking up the phone and calling. Well absolutely, I’m picking up the phone and calling because I don’t like typing emails. It’s just too much work so I’d just rather get on the phone, talk to you, see what’s going on in your business and see how I can help you. Because there is a solution, if you need help with your billing or credentialing. Let me know we can help you. If you want to start your private practice let me know we can help. If you want to grow it and scale, we can help you with that too. Because with all the experience that I’ve had doing this there’s always an answer, so I’ll be more than happy to help you in anyway that I can. OK. Today I’d like to answer some questions from Gr​ace Tan Cheng Man she’s a certified Speech therapist and she’s a member of the Malaysian Association of Speech-Language and hearing. She’s a candidate member of the Malaysian Writers Society. She’s also certified in Hanen. She also is certified in Picture Exchange Communication System and Vital stem. She also has expertise in Parental training on Hanen. She also does talks on breastfeeding, feeding disorders and feeding therapy talk tools and also written communication therapies and her website is Gracetanchengman.com and I’ll leave this in the show notes below. But she simply reached out to me and wanted me to answer some questions for her so that she could share with her listeners. She’s definitely a motivated individual. And she has her own magazine online. It’s a subscription based model so I wanted to answer some questions for her so let’s get to these questions. Question 1: “I always come to the words of Freelance. In Malaysia, we use the word “freelance”, for describing the Speech therapist who work on their own practice. So may I know what it is called? Is Freelance equivalent to the definition of Private practice. Or do you refer to those Therapists who own a center? Please advise.” That’s a great question. So basically the question is about what you would call someone in a different setting basically freelance or a Private practitioner. Now here in the States we have multiple places that we can work in different settings so to speak. So when clinicians work as a Speech and Language Pathologist we can work in an outpatient clinic or an inpatient hospital or a school setting or a private practice. It can be in the community and when people work for someone else they’re generally an Employee or a licensed Speech pathologist who works in a different setting. But when I know other people when you want to work for your own, when you want to be outside of an employment agency or you want to work for yourself, and kind of hang your own shingle for your own location, you can call yourself maybe an independent speech and language pathologist or a private practitioner or a center based SLP or community based SLP. Here’s one how about PrivateSLP or even PR in, that’s when you kind of part time your way around different settings or something like that. But I think for this question when you have your own business, when you have your own clinic, I wanted to start my own business and I wanted employees in that business so I try not to put my name on the business that way I can hire a team to help serve those who need Speech occupational, physical therapy services in our area. So I hope that answers that question. Let’s go ahead and go to the second question. Question 2: “So Mr. Kyle as you know what is the meaning of Private practice, it seems like a very new subject for those Speech therapists who used to work in the center, who work for the center rather than working on their own. So before we start any new venture we might be afraid of the uncertainty. So from your experience what are the mindset for Private practice startup. Kindly mention the mindset we shall have for those Speech therapists who are wishing to have their own practice.” The mindset needed for private practice I mean for me and I’m only speaking for myself but its drive. I just had to have a lot of drive. It’s scary, it’s the unknown and I just don’t know what else to call it. I’ve got something in me. It’s just a fire and I just can’t stay still. I just wanted to make my own business I know what I want and I know I had an expiration date on this. I mean after Hurricane Katrina I knew that I only had a limited amount of time to make the move and I just had to take care me and my family and so I also didn’t understand the meaning of No. I’m a very hard headed individual which means in the States somebody who just doesn’t take No for an answer. My grandfather was the same way I think it’s a personality trait. But besides drive and not really taking No for an answer kind of what this podcast is today it’s about being all in attitude and just being 100 percent committed to being the best clinician I can be for my patients to come to see me in my office. And really I think for most it’s legitimately wanting to do a great job for the patients and families that we serve. I’ve seen and talked to people in our profession and you can always tell when someone’s taking the job for the money or if their heart’s in the right place and definitely I think the people who are the most successful at private practice are the ones that you can just tell it who’s is out of their system. They want to make a difference in their patients and their families because really for me it’s not about the money. It’s about how I can help other people and help as many people as possible so I hope that answers the question about the mindset needed for private practice. Let’s go to the third question. Question 3: “How to prepare our self and how to tell that we are really ready for a private practice startup? Maybe you can give us some advice on how to get a solid foundation to start a private practice.” Well to have any business that’s successful and to have a solid foundation I mean specifically for Speech therapy we have to have patients, we have to have a referral source. So I think having what’s called an offer that converts at its simplest form is how that you are going to have a solid foundation. So let’s think about that an offer that converts what’s our offer in our Speech therapy private practice. Well, obvious

    25 min

  7. 04/30/2019

    48. Discipline in Speech Therapy Private Practice

    A speech therapy private practice is not always easy or fun and games. Many people suffer from the illusion that business owners are sitting around at the beach on their laptops getting rich while paying employees to do all of the grunt work. This is far from the truth. To be successful in speech therapy private practice, one has to be dedicated, motivated and have serious discipline. Starting, growing and scaling a speech therapy private practice requires hard work, money, elbow grease and late hours but the payoff can be rewarding. In this episode, I discuss the discipline required to make a speech therapy private practice work and discuss some of the challenges along the way! In this episode: 02:22 – Question from SpeakPipe 03:31 – The Perfect Student 05:05 – Our Second Location 09:50 – Topic = Discipline 11:38 – Retraining your Brain 12:47 – Positive Association 13:50 – Starting TODAY 14:30 – Consistency is the Key DOWNLOAD PDF TRANSCRIPTION So at an early age I learned the value of a dollar and how to work. And so I really believe those experiences as a child I carried it over into my business life. So these days what it looks like I’m always up at 4:30 I don’t need an alarm. For the last three or four days, I’ve been really excited to get to work I’ve been getting up on my own at about 2:33 a.m. And got there and sit on my hot tub and I do my morning meditation. I drink my carrot juice, beet juice, I do my juicing and then I go to work. Sometimes I’m at this new office getting it ready but I got to do it. If I don’t do it nobody’s going to do it. [Commercial] Well, Hello everyone you’re listening to the Speech Therapy Private Practice StartUp Podcast. This is episode number 48. My name is Kyle Meades and I’m a Speech Pathologist since 1993. And these podcasts are designed to help you improve your business and your life one Podcast at a time. Welcome back to the show everyone. Thanks again for all the emails, all the questions and all the SpeakPipes. As of today, we have well over 48,432 listeners to the show and I’m super glad you guys are out there getting good valuable information and you know me, I say it every single time, “Value is what you get in the absence of money” and these podcasts are free for you. So if you wouldn’t mind just go to the Android or iOS platform of your choice and leave some good five star feedback that way other people like you can get the same value that you’re receiving right now. Now if this is your first episode, welcome and you can just easily go back through all the podcasts and start at episode one and you can hear all the great topics that we have all the way from Accounts Receivable, billing, referrals, there is other information on there about mindset. I mean it’s all on there and if you have any questions at all, all you have to do is just reach out to me at privateSLP.com/contact and I’ll do my best to help you. I also received a recent question from SpeakPipe and it was from a gentleman. His name is Michael and he wanted to know about getting contracts and he’s got a business in another state and he’s got some home health going but he also wanted to add another discipline besides speech therapy. He wanted to recently add occupational therapy as well to the mix and he didn’t want to do that in the home and community you wanted to do that more of an outpatient clinical setting. Now again I’m not a lawyer but I did speak to him and I thought the best way to go about this would be maybe just to start another entity another private practice name and get your contracts through a clinic based entity and just start from scratch so that way you can keep your home visits home and then you can run that separate business out of the clinic and just make that a separate tax I.D. and NPI and you can just run everything through that through your contracts and so that was one of my suggestions and again I’m not a lawyer you definitely want to talk to your attorney and make sure these things are working for you in your state in your own unique situation. So that was the advice that I gave. I also wanted to let you know we have a space for the perfect student and that’s when you fly into Tucson work with me hand in hand and I’ll be more than happy to help you work and set your clinic up and also under unique circumstances I can fly out to your area and help you pick a location for your clinic and all you have to do is just reach out to me and I’ll help you as much as I can. We are accepting new students right now in the All Access Community and you can find that at privateSLP.com/coaching and I just wanted to say hi to Darla. She is a new member in the All access community and I heard from her in the forum a couple of days ago and she was just working through all the trainings. We just recently had a training yesterday about how to maximize what you currently have because a lot of people right now think that bigger is better and you got to buy all the software and tools and have multiple locations but you’ll be surprised. I spoke to a clinic owner recently who was not doing well financially and they’re losing thousands of dollars today a day over multiple locations so that’s not good. And trying to help that person adjust and readjust working on contracts and things like that. I wanted to talk to you today about discipline. Discipline is something that I really I’m glad I have because I wouldn’t be in the spot where I am today without a ton of discipline. I’m actually recording this podcast right now in one of our administrative offices at our second location. Currently we are opening up our second location here in Tucson. We just purchased a 7580 square foot building about five to six miles away from our current location. And it’s really exciting because when I first started this business I never dreamed that I would have a building of this size and capacity. I remember I used to see a doctor at this small doctor’s office and he left the state and he was selling his office space and I remember going over there and it was a thousand square feet and I was thinking how I could raise my son at that time. He was about six years old and I was going to try to find out in the back. There was a little woodshed and I was going to try to make that into an apartment and I was going to live and he was going to live in that apartment with me and we were going to live in the back and then I was going to try to rent the front. How I can chop that up and make that three rooms and then right down the street there was a property for sale. And at the time I really didn’t have the money saved up for the down payment. But I remember I was just trying to find a way to make that happen. And that was about a twelve hundred square foot building. But if I would have gone through with either those two deals I wouldn’t be sitting in this administrative office right now recording this podcast in this 7580 square foot building I mean this thing is huge. It’s gorgeous and again I’m not bragging or boasting. I’m just stating the facts and it’s because of discipline that I am able to sit in this little squeaky chair you might hear a little bit but in record a podcast and let you guys know that this stuff is doable and you can attain what you want to attain if you have the discipline to do it. And we’ve got this gorgeous huge gym. There’s actually three big 600 square feet spaces in one’s gonna be a motor room with single point swings. The other room’s gonna be like an office admin meant for our physical therapy and occupational therapy and assistant rooms and there’s gonna be a rock wall in there and then we’ve got a whole huge 600 square foot kitchen with two refrigerators microwaves, so the OTs can do their feeding and then on the other side and I’ll leave some pictures below this podcast so you guys can see it. We’ve got these big beautiful Speech therapy treatment rooms. The people before us who own this clinic, it really was designed for children and they put a lot of money into this building. They kind of I think overbuilt the building for the area but they couldn’t sell it for what it was worth because they really overbuilt the building into giving examples moving some tiles the other day because this whole building was rebuilt and constructed in 2016 and they left a lot of paint cans and leftover tiles and carpet tiles and the place has a new roof and there’s five air conditioners ten ton ACs, the furniture. There were some furniture left but I was moving these tiles and these things are super heavy. I had to grab the Dolly and I look in these tiles were made in Italy and I’m like wow these people put a lot of money into this building but we didn’t pay that kind of price. We got this thing about 40 percent off and so it was just another reason to save your money and to run lean and to be able to purchase an asset. And I did a walkthrough of this building and I put this into the All Access Community for our members to show them all the ins and outs of when you buy a clinic or when you rent and lease a space. Things to look for like safety features if you’ve got fire sprinklers and alarms things to take into consideration, security cameras, the space layout, how people check in, the workflows – checking in / checking out, the check in Windows placements all of that is included in this walkthrough that I did for the All access community. It was just really nice to show the members what it looked like, what it feels like to move in and get it ready and get the equipment going and the insurances that I need to make this thing operational. So it’s just a real delight to be able to have a podcast and record this podcast in my new space. So I just wanna let you guys know that we are really growing and do the best that we can to help our families here in Tucson we jus

    16 min

  8. 02/20/2019

    47. Private Practice Management Software with Beata Klarowska, M.S. CCC-SLP

    Today’s episode is all about practice management software with Beata Klarowska, M.S. CCC-SLP. Beata is a speech and language pathologist who started working on practice management software and apps after listening to a professor speak about telehelth services in graduate school. Today, TheraPlatform has grown into a robust practice management and EMR software for SLPs, OTs, PTs and mental health providers. Its features include: scheduling, documenting, billing, secure video conferencing, teaching tools, reports and homework. In this episode: 02:32 – Building a Speech Therapy Empire 03:05 – All-in-one practice management software platform 06:50 – Your own Business and Flexibility 09:40 – Telepractice software 10:59 – Specific Features 13:06 – Multi Modality Learning Approach 14:35 – Open Ended Built-in Tools 20:23 – Practice Management Features 22:15 – Additional Option 30:29 – Special Promo Code for PrivateSLP Listeners DOWNLOAD PDF TRANSCRIPTION It kind of all started for me when I was in grad school, so we had to take a technology class and this class mainly focused on AEC devices. It also covered all over button of practice management and therapy software. And at some point and during this class our professor briefly mentioned that ASHA approved Tele practice and that one day we’ll be just doing therapy online. And so he really kind of planted this little seed in my brain and since that point I was doing a lot of research. I was taking CEO classes about a Telepractice. I did a lot of market research and I finally decided to build a Telepractice software. [Commercial] Well, Hello everyone you’re listening to the Speech Therapy Private Practice StartUp Podcast. This is episode number 47. My name is Kyle Meades and I’m a Speech Pathologist since 1993. And these podcasts are designed to help you improve your business and your life one Podcast at a time. Welcome back to the show everyone. Thanks again for all the emails and all the questions and as of today, today is Sunday February 17th 2019. We have well over 45691 listeners to the show and I’m super glad you guys are out there getting good valuable information, and I said every single episode, “value is what you get in the absence of money”. And these podcasts are free for you so if you wouldn’t mind can you please go over to the iOS or Android platform of your choice and leave some good five star feedback. That way other people just like you can get the same valuable information that you’re receiving. Also if you are interested in joining in all access community where you can learn how to grow scale your Speech therapy Private Practice, look no further if you go to privateslp.com/coaching you’ll see some options there. I’m not really talking about working from home or just working on the side, I’m talking about a speech therapy empire. I’m talking about having employees, paying taxes and being independent. I’m not really talking and really trying to help people just have a few clients on the side or something like that. I’m talking about the real deal so if you want help you’ve come to the right place privateslp.com/coaching. Now today we are talking to Beata Klarowska and she is a Speech and Language Pathologist and the Owner of TheraPlatform, and what she has done is created an all-in-one practice management software platform. Now TheraPlatform.com is a practice management EMR software for Speech Therapist, OTs, PTs and Mental health providers. Its features include scheduling, documenting, billing, secure video conferencing, teaching tools, reports, homework and more. So let’s take a listen to today’s interview. And today we’re talking with Beata Klarowska and she is one of the co-founders of TheraPlatform and the Virtual speech center. Kyle: Hey Beata, How are you today? Beata: I’m good. How are you? Kyle: Oh, I’m doing great. We’re in Tucson and we’re just enjoying the 65 degree weather. I think it’s a lot different from our listeners up in the Michigan area. I was speaking to a gentleman recently from the state of New York and he said it was freezing cold. Do you guys have the same problem there and on the west coast? Beata: Not freezing cold. I’m in Los Angeles in Burbank area, so February was very nice for us. We got a lot of rain which we highly appreciate given that we had a really bad two years of dry season and the fires, which really appreciate the rain here in February and it looks nice. I enjoy it and I miss the Four Seasons so I’m definitely enjoying the rainy weather today and planning to have a pizza party with my boys. We have tent put out in our living room and after this podcast we will make our own Pizza and have Pizza party. So it’s been nice. Kyle: Oh that’s great. I remember my son used to like to make tents out of the sheet, we’ll get the clothes, pans and I get the broom handle and make the Center for the tent. And then we would go to the camping store and we will get used camping equipment and we used for sleepovers he would have a sleeping bag in the tents and now everything is just dirt bikes, fortnight and YouTube. So those times are going for me. I miss those days. Beata: Yeah it’s fun. I love it. My boys are young so they’re 3 and 5, and such a beautiful imaginary. So I’m definitely enjoying them and camping, cooking, pretend play every day. It’s definitely fun. But they grew up way too fast. Kyle: What a great age and obviously your accent, you’re from Texas. Right? I’m just joking. Beata: No Kyle: Where’s that accent from? Beata: What accent? Kyle: Yeah right. What accent? We’ve got a group of speech pathologist listening in and I’m sure everyone’s trying to guess the accent it’s not New Zealand it’s not Australia, it’s definitely not Southern Texas or Louisiana, that’s for sure. Where are you from originally? Beata: I was born in Poland. So I have Polish accent. Yeah, I usually have people telling me Oh maybe you’re from Russia maybe you’re from Germany. I actually had one person who thought I was from Texas so I was kind of interesting. My accent is Polish. Kyle: Yeah. My other half. Her mother’s name is Timinsky so I know about the Polish. I know about that. I know perogies and all that good food. Beata: Yeah. My mom is here too. She’s visiting us from Poland too. So she’s treating us perogies, kyompki and poarst, good polish food. Kyle: Gotta have it in. You’ve got your two boys. Are you able to stay home with him now that you’ve got this new business or are you doing speech pathology work and working with your businesses. How do you do both of those careers? Beata: Well I’ve been in speech pathology for over 11 years in an medical setting so when I started of my career I didn’t have any children. But after we launched our software company I did get some somehow from family and friends. But having your own business gives you this flexibility and I’m not running a private practice so it’s a little bit easier for me I can kind of arrange my own schedule to meet both needs – the company needs and my kids needs and then it gets easier. They’re growing and are going to preschool now. So I definitely have more time. My working hours are longer. I work five hours in the morning and I have a year break with my kids and I we play and then I work from 6 p.m. to midnight sometimes. But it’s nice to be your own boss and to kind of have this flexibility for sure. It’s not always easy to combine the two but you just do your best. Kyle: So you mean you’re working five hours in the morning and like a local hospital or something like that and then working 6 to midnight. Beata: For our company. Kyle: Oh, So you’re not even practicing any longer. Beata: I am still in the clinical wards. I go to the hospital just twice a month just to keep in touch. It’s hard for me to quit the clinical setting completely. I love both. I love technology and I’m very dedicated to our software company and again our field is so flexible so I’m really blessed that I can focus in our company full time and then still be in touch with our speech word. So it’s nice. Kyle: Yeah that’s awesome. Yeah it’s great to be your own boss. I mean that’s one of the reasons I started my own Speech therapy private practice was just so I could have free time with my son. I mean unfortunately he was sick the other day. He was home Monday and Tuesday because of this god awful flu thing going around but I was able to just text the office manager and say, “Hey I’m working from home today” and he was in bed and it’s just a nice benefit to have when you’re your own boss. How did you get from the Speech therapy world with direct treatment for 11 years to just saying “Hey, I want to start Thera platform or the Virtual speech center”? How do you do that? Did you have help or did it hit you like a bolt of lightning one night when you’re going to sleep. I mean how had that happen? Beata: Well it kind of all started for me when I was into the grad school, so we had to take a technology class and this class mainly focused on AEC devices. It also covered all over button of practice management and therapy software. And at some point and during this class our professor briefly mentioned that ASHA approved Telepractice and that one day we’ll be just doing therapy online. And so he really kind of planted this little seed in my brain and since that point I was doing a lot of research. I was taking CEO classes about a Telepractice. I did a lot of market research and I finally decided to build a Telepractice software. So in 2010 me and my partner we built a prototype video platform but technology back then was not there for what we wanted to accomplish. And the video conferencing technology back then was changing and moving away from all dirt to new technologies. And so we decided

    31 min
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