Growing Your Dental Business Show

eAssist Dental Solutions
  • 5.0 (3)
  • BUSINESS
  • UPDATED MONTHLY

The purpose of the Growing Your Dental Business podcast is to interview the consultants within the eAssist Dental Solutions Consultant Network so they can share what they do and give advice and tips to dentists and their teams. This podcast is for informational purposes only. We’re not giving any tax or legal advice. We’re not covering all details, conditions or requirements. Laws, strategies and materials are subject to change, and we may or may not update this podcast or presentation. All clients and others should independently confirm all information and work with their professional advisers to identify and implement recommendations appropriate in their particular circumstances. To learn more about eAssist Dental Solutions, visit dentalbilling.com.

  1. 5D AGO

    Brains, Behavior & Better Teams

    Even the best systems can crumble if the team behind them isn’t functioning at its best. In this episode, host Jacquelyn Hurley talks with Jonathan Bonanno, organizational psychologist and CEO of ZIA, about how to fix the people problems that hold practices back, including communication breakdowns, unclear roles, and high turnover. Jonathan shares how psychology-driven leadership and emotionally intelligent systems can help teams work better, feel more confident, and create thriving, human-centered cultures. You’ll learn: How to uncover what’s really holding your team back Why psychology is key to stronger leadership and team performance What makes lasting change stick beyond training day Your people are your most significant investment. To strengthen your team systems, visit talentbyzia.com. To strengthen your financial systems, partner with eAssist Dental Solutions, the nation’s leading dental billing company and proud sponsor of this episode. Learn more at dentalbilling.com.

    24 min

  2. 12/03/2025

    Less Stress, More Success: Dental Efficiency Unpacked with Mary Govoni

    Running a dental practice today comes with more challenges than ever—staffing shortages, regulatory compliance, patient expectations, and the pressure to maintain financial stability. But what if efficiency could be the key to reducing stress and building stronger teams? In this episode of the Growing Your Dental Business Podcast, host Jacquelyn Hurley sits down with Mary Govoni, an internationally recognized speaker, consultant, and co-host of The Compliance Divas Podcast. With over 50 years of experience as a Certified Dental Assistant, Registered Dental Hygienist, educator, and staffing service owner, Mary has dedicated her career to helping dental teams improve compliance, ergonomics, and efficiency. Together, Jacquelyn and Mary unpack: The real impacts of staffing shortages on morale, patient care, and complianceHow specialized services in revenue cycle management can lift the burden from dental teams and allow them to focus on what matters most - patientsWhy outsourcing isn't a weakness, but a smart strategy for long-term success and sustainability Practical steps dental practices can take today to work smarter, no harder Mary reminds us that great systems make great teams even better, and that efficiency isn’t just about productivity - it’s about protecting teams, enhancing patient experiences, and helping the practice's health. Connect with Mary Govoni Stay up to date on the latest compliance insights by subscribing to The Compliance Divas Podcast, where Mary and her colleagues share weekly updates on infection control, OSHA, HIPAA, and regulatory trends. You can also reach Mary directly at mary@marygovoni.com. Resources to Reduce Stress & Increase Efficiency If today’s conversation resonated with you, here are three powerful partners that can help you strengthen your practice systems: eAssist Dental Solutions -The nation’s leading dental billing company, providing revenue cycle management so your team can focus on patient care. Practice Booster – Coding and compliance expertise at your fingertips, helping you maximize reimbursement and reduce costly errors. Unitas PPO Solutions – PPO contract negotiation and credentialing experts who can simplify insurance participation and increase reimbursement. These specialized services are designed to help practices thrive with less stress and greater success.

    26 min

  3. 11/17/2025

    Optimizing Workflows & Leveraging Technology with Sadie Stewart

    Running a dental practice means balancing patient care with the demands of business—and sometimes the systems and workflows behind the scenes just don’t keep up. In this episode of the Growing Your Dental Business Podcast, host Jacquelyn Hurley sits down with Sadie Stewart, President of Office Swell, to talk about how practices can overcome bottlenecks, adopt the right technology, and build confidence in their systems. With extensive experience in both clinical and business operations, Sadie helps dental teams identify their core values, streamline their workflows, and implement customized solutions that improve patient care and profitability. From automating insurance verification to embracing AI and digital tools, Sadie shares practical strategies to help teams simplify their processes and stay ahead of industry changes. What you'll learn in this episode: The most common workflow issues Sadies sees in dental practices - and how to fix them Why insurance verification is often the biggest bottleneck - and what to do about itHow practices can benefit from embracing automation and all-in-one platformsA real-world success story of a practice that transitioned from paper-based to fully digital systemsWhy continuing education and team training are critical for long-term successHow consultants like Sadie evaluate new technology and help practices make smart investments Connect with Sadie Stewart Want to learn more about how Sadie can help your practice or connect with her for consulting? You can find her at OfficeSwell.com, and @dexus.sadie.stewart on Instagram. Sadie is always happy to be a resource and share her insights on technology solutions, workflow efficiency, and team empowerment. Brought to You by eAssist Dental Solutions Even the best workflows can break down if billing and collections aren’t running smoothly. That’s where eAssist Dental Solutions comes in.  Ready to simplify your billing and strengthen your revenue cycle? Visit dentalbilling.com to learn how eAssist can partner with you. Confidence comes from having the right support - and the right solutions. Tune in to this episode and discover how to optimize your workflows, embrace technology, and guide your practice toward long-term success.

    26 min

  4. 10/29/2025

    From Chaos to Clarity: How OMS Practices Thrive with the Right Systems with Scott Graham

    Running an oral and maxillofacial surgery (OMS) practice is no small feat. Between managing workflows, training staff, and ensuring consistent patient care, things can quickly shift from organized to overwhelming. In this episode of Growing Your Dental Business, host Jacquelyn Hurley sits down with Scott E. Graham, MHA, FACMPE, FAADOM, a nationally recognized OMS practice management expert and founder of SOMSA. Scott helps OMS practices across the country solve operational challenges through practice analysis, workflow improvements, checklists, and well-designed policies and procedures. You’ll learn: What a practice analysis is - and how it uncovers growth opportunities Why checklists aren't "too simple," but absolutely essential in busy practices How policies and procedures drive accountability, consistency, and scalabilityThe biggest operational mistakes OMS practices make (and how to fix them) Scott shares practical, real-world strategies that bring structure and clarity to OMS practices, helping them run more efficiently and profitably. If you’re ready to bring more clarity and structure into your own practice, don’t miss this conversation! Listen now and subscribe to Growing Your Dental Business wherever you get your podcasts. Learn more about Scott Graham and OMS practice management at https://www.omsconsultingfirm.com/.Or reach out to him directly at scott@omsconsultingfirm.com. And a special thank you to our sponsor, eAssist Dental Solutions - the nation’s leader in dental billing and now offering medical billing support for dental practices. Discover how eAssist can help you streamline your revenue cycle at www.dentalbilling.com.

    32 min

  5. 10/13/2025

    Attracting Ideal Patients with Rusty Curtis: Building Your Dental Practice from the Foundation Up

    In this insightful episode of Growing Your Dental Business, host Jacquelyn Hurley welcomes Rusty Curtis, CEO of Lumn and author of The Book on Dental Marketing.  Rusty shares why so many practices fall short of their marketing goals, the difference between strategy and tactics, and how to avoid “whack-a-mole” marketing. He explains why culture, patient experience, and authentic branding form the true foundation of successful marketing, and why skipping these steps often leads to wasted dollars and missed opportunities. From competing with large corporate dental chains to making the most of a limited marketing budget, Rusty provides practical, real-world advice for both independent practices and multi-location groups.  Whether you’re a new practice owner or a seasoned dentist looking to refine your approach, this episode is packed with actionable takeaways to help you grow with purpose and attract the patients you most want to serve. If you’re ready to attract more of your ideal patients, Rusty Curtis is offering a free consultation to assess your goals and see how Lumn can help. Visit getlumn.com to schedule your consultation today. And remember, marketing is only part of the success equation. This podcast is proudly sponsored by eAssist Dental Solutions, the nation’s leading dental billing company. While Lumn takes care of your marketing, eAssist handles the busy work of dental billing, ensuring you collect 100% of what’s rightfully owed. Learn more at dentalbilling.com. Stronger marketing + stronger collections = a stronger practice.

    29 min

  6. 09/29/2025

    Cracking the Credentialing Code: How to Successfully Bill Medical in Your Dental Practice

    Are you ready to take the mystery out of medical credentialing in your dental practice? In this episode of Growing Your Dental Business, host Jacquelyn Hurley welcomes Dondra Edwards, founder of Transition Acceleration Group, to break down the credentialing process and why it’s the key to unlocking successful medical billing. With over 15 years in the healthcare industry, Dondra has helped dental and medical providers nationwide navigate provider enrollment, payer applications, and compliance standards. She specializes in helping dentists get credentialed to bill medical insurance - a crucial step that too many practices overlook. In this episode, you’ll learn: The key differences between dental and medical credentialing - and why it matters. Which payors are most challenging, and how to navigate them The #1 factor that makes a dentist successful with medical billingWhy credentialing errors are a top reason for claim denials - and how to avoid them Dondra also shares actionable insights for dentists who want to expand patient care, reduce out-of-pocket costs for patients, and open the door to a new revenue stream through medical billing. Credentialing is the foundation of clean claims and successful medical billing. Without it, even the best billing team can’t get you paid. If you’re ready to simplify your medical credentialing and start submitting clean medical claims: Connect with Dondra at moreinfo@transitionag.com to discuss your credentialing needs. Partner with eAssist Dental Solutions to ensure your dental and medical billing workflows are seamless, compliant, and revenue-focused.

    24 min

  7. 09/02/2025

    Marketing is a Dental Team Sport

    In this episode, Kristie Boltz shares how dental practices can attract high-value patients by building a “first class cabin” - where marketing is something you do, not something you buy. She breaks down practical strategies to identify and cultivate your ideal patients, improve marketing ROI, and create a team culture that supports long-term growth. Kristie challenges the idea of marketing as a one-time spend, reframing it as a daily habit rooted in team engagement, systems, and accountability. Whether you're just starting or scaling your practice, this conversation will inspire you to think differently about marketing—and empower your team to play a winning role in it. To learn more about Kristie’s upcoming 3-hour course on “Your 1st Class Cabin” as well as her 6-week CMO Academy, where you can take your entire team and turn them into a Chief Marketing Officer. Visit mydentalcmo.com for more information. This episode is brought to you by eAssist Dental Solutions, the nation’s leading dental billing company. Just like marketing works best when your whole team is engaged, your collections thrive when your systems are strong and your team is supported. eAssist helps practices collect 100% of what’s rightfully owed, reduce insurance aging, and create the financial clarity needed to grow with confidence. And if you’re ready to strengthen your billing the way Kristie helps practices strengthen their marketing, visit dentalbilling.com to learn more about partnering with eAssist.

    28 min

  8. 08/21/2025

    Profit Margin Makeover: Transforming Treatment Acceptance

    Welcome back to another episode of Growing Your Dental Business! In today’s episode, host Jacquelyn Hurley is joined by Sophia Dunkley, a trailblazer in dental practice coaching with over 25 years of experience. Sophia is known for her innovative strategies that transform dental office dynamics and increase profitability through improved case acceptance, leadership, and patient engagement. Sophia takes us through her journey into dentistry, sharing how she started from working in a dental office to becoming a certified leadership coach and trusted speaker in the industry. She also walks us through her approach to coaching dental practices, emphasizing the importance of people, processes, and profitability. Throughout the episode, Sophia covers key topics such as: How to create strong leadership and communication within a dental team Tips for improving patient scheduling and ensuring treatment plan commitment Strategies for boosting profitability by optimizing case acceptance and implementing effective revenue-cycle management Additionally, Sophia shares her expertise on leadership assessments and how they can help dental leaders improve their effectiveness and create a thriving, patient-first culture. Special Call-to-Action: Are you ready to improve your practice’s profitability and leadership? Visit The Practice Navigator to schedule a complimentary discovery call with Sophia Dunkley. Or text eAssistRCM to 3475779102 to get started! Sponsored by eAssist Dental Solutions: If you’re looking for a way to streamline your practice’s billing and optimize cash flow, eAssist Dental Solutions can help! Their team of experienced dental billers is here to support you by submitting clean claims, reducing denials, and ensuring your practice stays financially healthy. Visit DentalBilling.com to learn more. Join us for this insightful conversation and gain valuable tools to elevate your practice to new heights!

    30 min
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Ratings & Reviews

5
out of 5
3 Ratings

About

The purpose of the Growing Your Dental Business podcast is to interview the consultants within the eAssist Dental Solutions Consultant Network so they can share what they do and give advice and tips to dentists and their teams. This podcast is for informational purposes only. We’re not giving any tax or legal advice. We’re not covering all details, conditions or requirements. Laws, strategies and materials are subject to change, and we may or may not update this podcast or presentation. All clients and others should independently confirm all information and work with their professional advisers to identify and implement recommendations appropriate in their particular circumstances. To learn more about eAssist Dental Solutions, visit dentalbilling.com.

Information

  • Creator
    eAssist Dental Solutions
  • Years Active
    2016 - 2026
  • Episodes
    107
  • Rating
    Clean
  • Copyright
    © Copyright 2026 Growing Your Dental Business Show
  • Show Website
    Growing Your Dental Business Show