Industrial Insights

Justin Smith

Industrial Insights is a podcast that highlights the market dynamics, high level strategies, and in the trenches tactics for tenants and owners of industrial real estate. Each episode is designed to take hard fought wisdom from practitioners and break it down into insights that can drive better commercial real estate decision making. The host, Justin Smith, shares his experiences from 16 years in the business and brings in industry experts to discuss critical aspects of successful industrial projects.

  1. 4D AGO

    Supply Chain Problem Solving with Nick Biondolillo of Cameo Consulting

    In this episode of the Industrial Insights podcast, Justin Smith interviews Nick Biondolillo of Cameo Consulting, a supply chain consultant with extensive experience in various sectors. They discuss Nick's journey through the supply chain industry, the importance of hands-on experience, and the transformative role of AI in supply chain operations. The conversation also covers market trends, the significance of on-site assessments, and the challenges of navigating freight dynamics. Nick emphasizes the need for consultants to bridge the gap between technical analysis and business impact, providing valuable insights for professionals in the field.   Key Takeaways Nick Biondolillo shares his journey in supply chain consulting. The importance of hands-on experience in understanding supply chain issues. AI is transforming the way supply chains operate and analyze data. Consultants must bridge the gap between technical analysis and business impact. Market trends indicate a potential tightening in freight pricing. Understanding consumer expectations is crucial for supply chain decisions. On-site assessments provide invaluable insights into operational challenges. Effective communication is key in supply chain management. Rationalizing warehouse locations can have significant financial implications. The future of supply chain will be influenced by technology and market dynamics.   Chapters 01:36 Nick's Journey Through Supply Chain 10:08 Bridging the Gap: Consulting and Implementation 16:44 The Impact of AI on Supply Chain 20:19 Exploring Revenue Management and Optimization 22:03 Optimizing Freight and Margins 23:45 Understanding Contribution Margins 25:19 Tools for 3PLs and Network Design 27:11 Warehouse Rationalization Challenges 30:30 Consumer Expectations and Service Levels 32:17 Consulting Assessments and Client Engagement 36:30 Market Trends and Future Predictions 43:39 Freight Rejections and Market Dynamics   Episode Resources Connect with Nick Biondolillo https://www.linkedin.com/in/nick-biondolillo/ https://www.cameoconsulting.net/ https://www.linkedin.com/company/cameoconsulting/ Connect with Justin Smith https://smithcre.com/ https://www.lee-associates.com/ jbsmith@leeirvine.com https://www.linkedin.com/in/justi

    47 min
  2. JAN 24

    Survival to Systems: When 3PLs Hit the Growth Ceiling with Casey Winans of Fullstride

    In this episode of the Industrial Insights podcast, Justin Smith and Casey Winans discuss the current state of the WMS and 3PL market, the challenges faced by logistics companies, and the importance of readiness in implementing warehouse management systems. Casey shares his journey from software engineering to consulting, highlighting the need for effective systems and processes in scaling operations. The conversation also touches on market trends, technology's role in logistics, and the future of the industry, emphasizing the importance of adaptability and continuous improvement.   Key Takeaways The logistics market is transitioning from survival to thriving post-peak. Scaling a 3PL requires effective systems and processes. Many companies struggle with the transition from manual to automated operations. Understanding client readiness is crucial for successful WMS implementation. The mid-market presents unique challenges and opportunities in logistics. Consulting firms often focus on hourly rates, which may not align with client needs. Technology is rapidly evolving, impacting the 3PL landscape. AI has the potential to enhance operational efficiency in logistics. Market consolidation is expected as companies seek to improve margins. Continuous improvement is essential for long-term success in logistics.   Chapters 00:30 - Current Market Trends in 3PL and WMS 03:10 - Casey Winans' Journey in Logistics 11:26 - Challenges Faced by Smaller 3PLs 19:28 - The Role of AI in Logistics 26:59 - Future Trends in 3PL and WMS   Episode Resources Connect with Casey Winans https://www.linkedin.com/in/cwinans/ https://www.linkedin.com/company/gofullstride/ https://www.gofullstride.com/ Connect with Justin Smith https://smithcre.com/ https://www.lee-associates.com/ jbsmith@leeirvine.com https://www.linkedin.com/in/justi

    50 min
  3. JAN 14

    Multi-Carrier Strategies For Maximizing Shipping Efficiency with Chris O'Brien of ShipStation

    In this episode of the Industrial Insights podcast, Justin Smith interviews Chris O'Brien from Auctane, exploring the evolution of shipping and logistics technology. They discuss Auctane's role in the industry, Chris's journey in supply chain, and the importance of leveraging multi-carrier strategies for profit recovery. The conversation also touches on the significance of customer experience in returns, the impact of tariffs on international shipping, and the growing role of 3PLs in modern logistics. Chris shares insights on innovations in warehouse management and sales strategies in the logistics sector, as well as future trends and upcoming conferences.   Key Takeaways Auctane operates at the intersection of shipping software and customer delivery experience. Chris O'Brien's background in supply chain began at CH Robinson, where he learned the logistics industry. The shipping industry has evolved with technology, providing better visibility and decision-making tools. Profit recovery in shipping is crucial for maximizing value and minimizing costs. Leveraging multiple carriers can enhance delivery efficiency and reduce costs. Returns have become a critical aspect of customer experience in e-commerce. Technological integration is transforming logistics and enabling new possibilities. Tariffs have forced companies to rethink their sourcing strategies and supply chains. 3PLs are increasingly relied upon for efficient logistics management. Sales strategies in logistics focus on understanding customer needs and providing tailored solutions.   Chapters 02:27 - Chris O'Brien's Journey in Supply Chain 05:27 - The Evolution of Supply Chain Visibility 08:03 - Profit Recovery in Shipping 10:38 - Leveraging Multi-Carrier Strategies 13:07 - The Impact of Technology on Delivery Speed 15:54 - Returns Management in E-commerce 18:30 - Future Trends in Logistics and Delivery 19:34 - Navigating Tariffs and Supply Chain Challenges 26:01 - The Role of 3PLs in Modern Logistics 30:08 - Innovations in Technology and Integration 32:58 - Sales Strategies in the Logistics Sector 37:00 - Future Trends in Software and Logistics M&A 39:22 - Looking Ahead: Conferences and Industry Innovations   Episode Resources Connect with Chris O'Brien https://www.linkedin.com/in/obrienchrispro/ https://www.shipstation.com/ Connect with Justin Smith https://smithcre.com/ https://www.lee-associates.com/ jbsmith@leeirvine.com https://www.linkedin.com/in/justi

    41 min
  4. JAN 5

    What 2,200 GPs Are Teaching Us About the Future of Real Estate with Brandon Sedloff of Juniper Square

    In this episode of the Industrial Insights podcast, Justin Smith interviews Brandon Sedloff, Chief Real Estate Officer at Juniper Square and host of The Distribution podcast. They discuss Brandon's journey in the real estate industry, the evolution of his podcast, and the importance of storytelling and relationships in business. Brandon shares insights on navigating changes in private markets, the role of technology and AI, and the significance of building trust with clients. They also explore the future of real estate and capital flows, emphasizing the need for adaptability and embracing new technologies.   Key Takeaways Brandon Sedloff emphasizes the importance of trust and education in private markets. Storytelling is crucial for understanding the people behind businesses. The evolution of The Distribution podcast reflects the changing landscape of private markets. Listening to clients is key to understanding market needs and driving product development. Technology is essential for modern real estate operations and decision-making. Building relationships is fundamental to success in the industry. The future of real estate will be shaped by global capital flows and changing investor needs. AI and technology will transform knowledge work in the industry. Embracing change can lead to new opportunities and growth. The power of relationships remains a constant in an ever-evolving market.   Chapters 02:59 - The Journey of Podcasting and Learning from Guests 05:34 - The Importance of Storytelling in Business 08:32 - Podcast Formats and Inspirations 11:42 - Navigating Changes in the Real Estate Market 14:25 - Role of Chief Real Estate Officer at Juniper Square 17:10 - Building Trust and Relationships in Business 20:14 - Listening and Understanding Client Needs 22:58 - Curating Content and Events for Engagement 25:38 - Building Products with Customer Insights 28:44 - The Importance of Saying No 29:41 - Understanding Market Trends 33:22 - Operational Alpha in Real Estate 36:30 - Embracing Technology and AI 41:13 - Looking Ahead to 2026   Episode Resources Connect with Brandon Sedloff https://www.linkedin.com/in/bsedloff/ https://www.linkedin.com/company/juniper-square/ https://www.junipersquare.com/learn-more Connect with Justin Smith https://smithcre.com/ https://www.lee-associates.com/ jbsmith@leeirvine.com https://www.linkedin.com/in/justi

    46 min
  5. 12/26/2025

    Scaling E-Commerce with Efficient Warehouse Systems

    In this episode of the Industrial Insights Podcast, Justin Smith interviews Kevin Natale from SKULabs, discussing the critical role of Warehouse Management Systems (WMS) in e-commerce and logistics. They explore the customer journey from small-scale operations to larger warehouses, the importance of inventory management, and the impact of technology and AI on operational efficiency. The conversation also touches on the challenges of transitioning between systems and the significance of marketing and brand building in the e-commerce space.   Key Takeaways WMS is essential for managing inventory and operations in e-commerce. The customer journey varies from small startups to established businesses. Operational efficiency can significantly reduce labor costs. Standardization in processes leads to improved fulfillment. Technology plays a crucial role in optimizing warehouse operations. Transitioning between systems requires careful planning to avoid disruptions. Insights from implementation can reveal inefficiencies in existing processes. AI is set to revolutionize warehousing and fulfillment operations. Marketing and brand building are vital for e-commerce success. Understanding inventory management is key to reducing holding costs.   Chapters 00:00 Introduction to Warehouse Management Systems 02:40 The Customer Journey in Warehouse Management 05:13 Understanding Inventory Management and SKUs 07:58 Operational Efficiency and Continuous Improvement 10:46 The Role of Technology in Warehouse Operations 13:45 Navigating the Challenges of Transitioning Systems 15:59 Insights from Implementation and Optimization 18:36 The Future of AI in Warehouse Management 21:07 Marketing and Brand Building in Warehousing   Episode Resources Connect with Kevin Natale https://www.linkedin.com/in/knatale2020/ https://www.linkedin.com/company/skulabs/ https://www.skulabs.com/ Connect with Justin Smith https://smithcre.com/ https://www.lee-associates.com/ jbsmith@leeirvine.com https://www.linkedin.com/in/justinbsmith

    39 min
  6. 12/17/2025

    Improving Warehouse Management with AI

    In this episode, Justin Smith interviews Bart Gadeyne from Optioryx about the integration of AI into warehouse management systems (WMS). They discuss the challenges faced by warehouses, such as inefficiencies in picking routes and shipping air, and how AI can optimize these processes. Bart explains the importance of smart 3D cartonization, mobile dimensioning, and the need for effective change management in implementing new technologies. The conversation also touches on the unique challenges faced by third-party logistics (3PL) providers and the future trends in warehouse technology, including robotics and automation.     Key Takeaways AI can significantly optimize warehouse operations. Shipping air is a costly inefficiency in logistics. Smart 3D cartonization can reduce shipping costs. Mobile dimensioning technology is revolutionizing the industry. Warehouse layout impacts picking productivity. 3PLs must adapt to diverse client needs. Change management is crucial for technology adoption. Implementation timelines can be hindered by IT departments. Robotics are emerging but require clear ROI. The future of warehousing will blend technology and human labor.   Chapters 02:53 Optimizing Warehouse Operations with AI 05:30 The Complexity of Truck Loading and Shipping Air 08:28 Smart 3D Cartonization and Dimensional Shipping 11:12 Mobile Dimensioning and Its Impact 13:56 Warehouse Layout and Design Optimization 16:52 3PL Challenges and Solutions 19:37 Change Management in Warehouse Operations 22:29 Implementation of AI Solutions 25:20 Future Trends in Warehouse Technology   Episode Resources Connect with Bart Gadeyne https://www.linkedin.com/in/bartgadeyne/ https://www.linkedin.com/company/optioryx/ optioryx.com Connect with Justin Smith https://smithcre.com/ https://www.lee-associates.com/ jbsmith@leeirvine.com https://www.linkedin.com/in/justinbsmith

    30 min
  7. 12/15/2025

    WMS Product Improvement Insights with Vee Srithayakumar

    In this episode of the Industrial Insights podcast, Justin Smith interviews Vee Srithayakumar from Tecsys, discussing the evolution of warehouse management systems (WMS) and the impact of software development on the logistics industry. Vee shares his journey from warehouse management to product management, emphasizing the importance of communication and user experience in software design. The conversation explores the transition to SaaS, the significance of AI in warehouse operations, and the collaborative nature of the healthcare and 3PL industries. Vee also addresses implementation challenges and the need for flexibility in software solutions, while highlighting the future of WMS and AI integration.   Key Takeaways Vee transitioned from warehouse management to software development by leveraging his network. Product management involves bridging the gap between warehouse operations and software development. Effective communication is crucial in product management to ensure accurate software development. User experience should be prioritized in software design for warehouse management systems. The shift to SaaS has improved feedback cycles for WMS significantly. Greenfield projects allow for innovative warehouse designs without existing constraints. Warehouse managers today must be tech-savvy to utilize modern tools effectively. Implementation processes need to be streamlined to avoid delays and complications. Collaboration in the healthcare industry fosters sharing of best practices among competitors. Integrating with specialized startups can enhance WMS capabilities without reinventing the wheel.     Chapters 03:00 - Transitioning from Warehouse Management to Software Development 05:53 - The Role of Product Management in Software Development 09:11 - The Evolution of SaaS in Warehouse Management Systems 11:58 - Understanding Greenfield vs. Brownfield Projects 14:50 - The Impact of AI on Warehouse Management 18:02 - Maturity Stages of Organizations Seeking WMS Solutions 20:31 - Collaboration in the Industry 21:09 - Understanding 3PL Operations 23:14 - Flexible Feature Development 24:47 - Streamlining Implementation Processes 25:20 - Addressing Customer Expectations 27:35 - Leveraging Integrations for Specialized Needs 28:03 - Navigating the Ecosystem of WMS 29:56 - Innovative Solutions for Complex Problems 32:09 - Expanding Product Offerings 34:39 - The Role of AI in Execution 36:43 - The Future of Software Development   Episode Resources Connect with Vee Srithayakumar linkedin.com/in/vsrithayakumar https://www.linkedin.com/company/tecsys-inc/ https://www.tecsys.com/ Connect with Justin Smith https://smithcre.com/ https://www.lee-associates.com/ jbsmith@leeirvine.com https://www.linkedin.com/in/justinbsmith

    37 min
  8. 12/08/2025

    Inside the Maersk Machine: The New Era of Big Box 3PL

    In this episode of the Industrial Insights podcast, Justin Smith interviews Scott Weiss, VP of Technical Sales at Maersk, discussing the evolving landscape of the 3PL industry, the impact of COVID-19 on supply chains, and the importance of understanding global supply chain dynamics. Scott shares insights on the value of a great 3PL provider, the significance of IT in modern warehousing, and the challenges of labor markets. The conversation also touches on the decision-making process between insourcing and outsourcing, the role of automation in warehouses, and future trends in the industry.     Key Takeaways Real estate rates only go up over time. Companies must consider the entire global supply chain. A great 3PL adds value beyond order fulfillment. Not every 3PL partnership is a good fit. The 3PL landscape has changed significantly over the years. IT integration is crucial for modern warehousing. There is no one-size-fits-all model for warehousing solutions. Warehouse automation is a growing trend but must be tailored to customer needs. Labor market challenges are significant in the warehousing industry. Continuous improvement is essential for 3PL success.     Chapters 01:45 - Post-COVID Supply Chain Adjustments 03:44 - Understanding Global Supply Chain Dynamics 05:12 - The Importance of Real Estate in Logistics 06:42 - Maersk's Unique Position in the Market 09:05 - Best Practices in 3PL Relationships 11:53 - Identifying the Right Fit for 3PL Partnerships 13:34 - Implementation Challenges in 3PL  16:17 - Evolution of the 3PL Landscape 19:07 - The Role of IT in Modern Logistics 22:07 - Insource vs. Outsource: Finding the Right Balance 23:20 - Exploring Outsourcing Models 25:57 - Warehouse Automation Adventures 32:40 - Labor Market Dynamics 40:07 - Future Trends in Warehousing     Episode Resources Connect with Scott Weiss https://www.linkedin.com/in/scottweisslogistics/ https://www.maersk.com/ https://www.linkedin.com/company/maersk-group/ Connect with Justin Smith https://smithcre.com/ https://www.lee-associates.com/ jbsmith@leeirvine.com https://www.linkedin.com/in/justinbsmith

    45 min

Ratings & Reviews

5
out of 5
5 Ratings

About

Industrial Insights is a podcast that highlights the market dynamics, high level strategies, and in the trenches tactics for tenants and owners of industrial real estate. Each episode is designed to take hard fought wisdom from practitioners and break it down into insights that can drive better commercial real estate decision making. The host, Justin Smith, shares his experiences from 16 years in the business and brings in industry experts to discuss critical aspects of successful industrial projects.

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