SNACK COTA Queensland

Not all cultures recognise mental health and wellbeing in the same way western culture does. This episode considers how to approach mental health in culturally and linguistically diverse communities by exploring what it means to be curious, and ways to be respectfully curious. Join Rhee Duthie from ECCQ’s Multicultural Advisory Service and Millie Magada from Gold Coast Health for insights, tips and resources as you seek to understand the needs of the individuals you are working with in your diverse communities, particularly when it comes to their mental health.

Thank you to the guests and organisations that contributed to this episode.

Wanting to find out more? Check out these links:


Little Book of Cultural Tips
2024 Calendar of cultural and religious dates
Diversity & Inclusion Days and Dates

If you would like further information about the Multicultural Advisory Service, please visit:


https://eccq.com.au/aged-care/multicultural-advisory-service/

This season of SNACK has been produced by the Ethnic Communities’ Council of Queensland as part of the COTA Queensland Home Care Workforce Support Program which received grant funding from the Australian Government.

Produced by Martin Franklin at East Coast Studio

Not all cultures recognise mental health and wellbeing in the same way western cultures do but this is not always reflected in the care delivered to multicultural seniors.
See omnystudio.com/listener for privacy information.

Those living in rural and remote regions have the same rights to culturally appropriate aged care as those in metropolitan areas but their location can sometimes hinder this access. This episode offers the perspective of Adhel, a Sudanese community leader who is caring for her mother in a regional town. Adhel has a conversation with Anyuon Liai from ECCQ’s Multicultural Advisory Service and shares some of the experiences, including challenges, she has faced in accessing culturally appropriate care for her mother outside of a major city. The episode also offers some practical solutions that home care workers can apply which may assist in overcoming some of the barriers that might be faced.

Thank you to the guests and organisations that contributed to this episode.

Wanting to find out more? Check out these links:


Multicultural Advisory Service Professional Development Flyer
Cultural Profiles: Italian, Indian, Latin American, Vietnamese
SBS Cultural Atlas

If you would like further information about the Multicultural Advisory Service, please visit:


https://eccq.com.au/aged-care/multicultural-advisory-service/

This season of SNACK has been produced by the Ethnic Communities’ Council of Queensland as part of the COTA Queensland Home Care Workforce Support Program which received grant funding from the Australian Government.

Produced by Martin Franklin at East Coast Studio
See omnystudio.com/listener for privacy information.

Being able to understand and be understood is a fundamental human right and with over 20% of Australian households speaking a language other than English, professional interpreters are essential in the provision of this right for culturally diverse communities.

Join Jenny Hazlewood from ECCQ’s Partners in Culturally Appropriate Care Program and Diana Padilla from the Language Services Team at Metro North Health as they discuss the need for engaging professional interpreters in the health and aged care setting.

They explore some of the implications of using people to interpret that aren’t professional interpreters, discuss some of the different resources that are available and share strategies for planning and holding an effective interpreting session.

Thank you to the guests and organisations that contributed to this episode.

Wanting to find out more? Check out these links:

Aged Care


Aged care access to interpreters
Actions to Support Older CALD People: a Guide for Aged Care Providers
Free translation service – Australian Government Department of Health
PICAC QLD       
PICAC Alliance
Queensland 209 Human Rights Act
Stakeholder Toolkit (including contact details for Auslan and First Nation interpreters)

Interpreters


AUSIT Code of Ethics
Deaf Connect
NAATI – National Accreditation Authority for Translators and Interpreters
Translating and Interpreting Service (TIS) National

Metro North Health


Metro Health North clinicians can contact the Metro Language Service team 24/7 by telephone 3647 2000 or email metronorthlanguageservices@health.qld.gov.au
Multicultural Health - Metro North Health
Metro Health North Language Badge Program
CALD Assist

If you would like further information about Partners in Culturally Appropriate Care Queensland, please visit:


https://eccq.com.au/aged-care/partners-in-culturally-appropriate-care/

This season of SNACK has been produced by the Ethnic Communities’ Council of Queensland as part of the COTA Queensland Home Care Workforce Support Program which received grant funding from the Australian Government.

Produced by Martin Franklin at East Coast Studio
See omnystudio.com/listener for privacy information.

Many people who work in aged care in Australia come from a migrant or refugee background and their cultural background and experiences influence the way that they care for other people. This is true for David Vien who became a home care worker for Diversicare (ECCQ’s home care division) after arriving in Australia as a refugee from Vietnam.

In this episode, Amanda Bowden from ECCQ’s Partners in Culturally Appropriate Care Program hears from David as he shares some of his journey to becoming a home care worker, and offers some advice for home care workers to consider when they are working with culturally diverse clients.

Thank you to the guests and organisations that contributed to this episode.

Wanting to find out more? Check out these links:


Diversicare
Volunteering in aged care
Volunteering Queensland
Frequently asked questions for potential volunteers in aged care

If you would like further information about Partners in Culturally Appropriate Care Queensland, please visit:


https://eccq.com.au/aged-care/partners-in-culturally-appropriate-care/

This season of SNACK has been produced by the Ethnic Communities’ Council of Queensland as part of the COTA Queensland Home Care Workforce Support Program which received grant funding from the Australian Government.

Produced by Martin Franklin at East Coast Studio
See omnystudio.com/listener for privacy information.

Building rapport and communicating effectively with clients from multicultural backgrounds will ensure a successful outcome when providing home care for that person.

Join Thana Roysmith from ECCQ’s Multicultural Advisory Service who presents a scenario where a care worker or support worker visits a client from a multicultural background. This episode offers some key considerations for care workers to assist them in providing quality care for their multicultural clients while also maintaining the standards, policies and procedures of their organisation.

Thank you to the guests and organisations that contributed to this episode.

Wanting to find out more? Check out these links:


Little Book of Cultural Tips
Multicultural Advisory Service Professional Development Flyer – Cultural Diversity Training
The Translating and Interpreting Service
Cultural Profiles: Italian, Indian, Latin American, Vietnamese
SBS Cultural Atlas

If you would like further information about the Multicultural Advisory Service, please visit:


https://eccq.com.au/aged-care/multicultural-advisory-service/

This season of SNACK has been produced by the Ethnic Communities’ Council of Queensland as part of the COTA Queensland Home Care Workforce Support Program which received grant funding from the Australian Government.

Produced by Martin Franklin at East Coast Studio
See omnystudio.com/listener for privacy information.

Uncover the intricate layers of creating inclusive and safe environments for people living with HIV. Dive into the intersectionality of identities and explore challenges faced by diverse communities. Learn valuable tips for fostering safe spaces, from open communication to respecting dignity and privacy. This episode is your key to providing person-centred care that acknowledges the unique journeys of PLHIV. Tune in now for transformative insights.

Special thanks to our host for this season, Blair Martin - award winning actor, presenter, writer, and radio host of “Queer Radio” at community radio 4ZZZ Meanjin/Brisbane.

We would also like to thank to all the guests and organisations that contributed to this episode:


The Queensland Council for LGBTI Health

For further information about HIV, check out the links below:


What is HIV? - QPP
HIV and Ageing in Australia – The New Frontier

If you would like further information about QPP services, please visit:


www.qpp.org.au 

QPP would like to acknowledge the importance of our diverse PLHIV communities as they shape the principles that underpin the work we do. The lived experience and peer contributions of PLHIV remains always at the centre of who we are at QPP. We would like to take a moment to remember those who are no longer with us and laid the foundations for QPP and the sector - we remember the courage and sacrifice of many and we will continue to work towards a world where people with HIV live lives to their full potential, in good health and free from discrimination.

This season of SNACK has been produced by Queensland Positive People as part of the COTA Queensland Consortium Home Care Workforce Support Program which received grant funding from the Australian Government.

Produced by Martin Franklin at East Coast Studio
See omnystudio.com/listener for privacy information.