The Profitable NDIS Provider

The Profitable NDIS Provider
The Profitable NDIS Provider

We show you how to make your NDIS business profitable

  1. 4 DAYS AGO

    Episode 54: Profitable Growth Hacks | Chris Lapa - Growth Academy

    Turning Your Marketing Spend into Growth with Chris Lapa Episode Summary:In this insightful episode, hosts Tania Gomez and Paul Bryan sit down with marketing expert Chris Lapa, founder of The Growth Academy. Together, they explore strategies to optimise marketing for NDIS providers, focusing on creating impactful customer journeys, using data-driven insights, and leveraging tools like AI to streamline processes. Whether you're a new provider or looking to scale your operations, this episode offers actionable tips to make your marketing spend count. Key Highlights and Timestamps: [00:00] Introduction  - Welcome by Tania and Paul.    - Overview of the episode's focus on marketing strategies for NDIS providers.   [03:00] Guest Introduction: Chris Lapa  - Chris’s journey in marketing and his passion for helping NDIS providers.    - The importance of storytelling and messaging in the disability sector.   [08:30] Building a Marketing Strategy  - Understanding the customer journey and tailoring messages to users and choosers.    - Creating a communication plan for participants, parents, carers, and support coordinators.   [13:20] Importance of Storytelling in Marketing  - “Show, don’t tell” philosophy: Sharing testimonials, videos, and case studies.    - Shifting focus from services offered to outcomes achieved.   [18:00] Websites vs. Social Media  - Why a website is essential as a 24/7 salesperson.    - Choosing between a basic landing page or a full website based on business needs.   [24:00] Optimizing Social Media Marketing  - Tips for creating unique, impactful content.    - How to choose the right platform (e.g., Facebook, Instagram, LinkedIn) based on your audience.   [30:00] Google Ads and SEO  - Using Google Ads for bottom-of-the-funnel activities and targeting specific searches.    - Importance of a strong, user-friendly website to complement Google Ads campaigns.    - Using Google’s Keyword Planner to analyse search volume and costs for targeted campaigns.   [36:15] Balancing Marketing Budget Across Channels    - When to invest in Google Ads, social media, or networking events.    - Understanding your customer acquisition cost (CAC) and lifetime value (LTV).    - Avoiding wasteful spending by starting with clear goals and strategies.   [41:30] Networking as a Marketing Strategy  - The value of in-person events for building connections and refining messaging.    - Using networking to test storytelling strategies and gather direct feedback.   [46:00] Crafting a Sales Process  - The importance of aligning sales and marketing efforts for better lead conversion.    - Developing urgency and a defined follow-up process to maximise lead potential.    - Overcoming the stigma around “sales” in the NDIS sector.   [52:30] Embracing Innovation and AI in Marketing  - Leveraging AI to streamline repetitive tasks and improve efficiency.    - Using tools like ChatGPT to generate content, manage social media, and optimise workflows.    - Balancing automation with the human touch to maintain client trust and connection.   [58:00] Final Tips for Providers  - Understanding your growth goals and tailoring marketing strategies accordingly.    - Importance of storytelling, testing strategies, and focusing on data-driven decision-making.    - Why building a strong foundation is key before investing heavily in marketing tools.   [01:04:00] Wrap-Up and Next Episode Preview  - Tania and Paul thank Chris for his valuable insights.    - Preview of the season finale episode highlighting lessons and successes from 2024. --- Key Takeaways:1. Start with Storytelling: Develop a clear, compelling narrative tailored to your audience.  2. Focus on the Customer Journey: Understand how potential clients find and decide on your services.  3. Optimise Your Channels: Choose platforms and strategies that align with your target audience and growth stage.  4. Embrace Innovation: Use AI and automation to save time and focus on high-value activities.  5. Test

    35 min
  2. NOV 13

    Episode 53: Representation Matters | Monique Jeremiah - Diversity Models

    Introduction:Welcome to the Profitable NDIS Provider Podcast, where your hosts Tanya Gomez and Paul Bryan share valuable insights and tips to help you turn your NDIS business into a profitable venture. Whether you're just starting out or looking to take your business to the next level, you've come to the right place. Let's stop surviving and start thriving! Highlights with Time Stamps:0:00: Introduction to the podcast and hosts Tanya Gomez and Paul Bryan. 1:00: Introduction of Monique Jeremiah from Diversity Models. 2:00: Monique shares the inspiration behind starting Diversity Models, the first modeling agency in Australia that became an NDIS registered provider. 5:00: Discussion on the importance of representation of people with disabilities in modeling and media. 7:00: Monique talks about the launch of their inclusive fashion label, Adaptable Fashion. 10:00: The impact of their modeling and fashion initiatives on individuals with disabilities. 12:00: Monique's vision for the future and goals for Diversity Models. 15:00: The role of Diversity Models Academy in training and preparing models. 18:00: The importance of promoting a healthy body image and traditional values in their agency. 20:00: How Diversity Models ensures a diverse range of disabilities, race, gender, and body size within their talent pool. 25:00: The response from the mainstream fashion and media industry. 30:00: Monique's advice for businesses on how to be more inclusive and compassionate towards people with disabilities. Key Takeaways: Diversity Models is pioneering the representation of people with disabilities in the modeling industry, providing opportunities for individuals who were previously overlooked. The agency promotes a healthy body image and traditional values, ensuring that their models are marketable and family-friendly. Monique's vision is to impact as many people as possible by leading the way in inclusive modeling and fashion. The Diversity Models Academy plays a crucial role in training and preparing models, focusing on building confidence and professional skills. Businesses are encouraged to be more open-minded and compassionate towards people with disabilities, recognising the competitive advantage of diversity.

    32 min
  3. NOV 10

    Podcast 52: Supported Employment Pathway

    In this insightful episode, Tania and Paul are joined by Ben, the director of Able Minds, to explore the journey of creating meaningful and impactful programs for NDIS participants. Ben shares his passion for enhancing the quality of life for individuals with disabilities through a unique combination of employment and health & fitness programs. Together, they discuss how Able Minds provides supported employment and life skills training to foster independence and personal growth among participants. 🎧 Episode Highlights: [00:00] - Introduction to the Profitable NDIS Provider Podcast Hosts Tania Gomez and Paul Bryan introduce the podcast, aimed at helping NDIS providers build profitable, impactful businesses. [02:15] - Guest Introduction: Ben from Able Minds Meet Benjamini, director of Able Minds, who focuses on improving participants' quality of life through employment and health/fitness initiatives. [04:30] - Overview of Able Minds’ Mission and Programs Ben discusses Able Minds’ main focus areas: supported employment and health/fitness. Insight into the supported employment pathway: from pre-employment training to open-wage roles, tailored to participant needs. [07:45] - Understanding Supported Employment Ben explains the concept of supported employment, offering ongoing, personalized support that promotes independence and meaningful employment for people with disabilities. [10:05] - Able Minds’ Pathway Programs Pre-employment training includes school leaver support (SLES), followed by Cert 3 in Hospitality and Cert 2 in Horticulture. Real-world experience is provided in gardening and hospitality, with plans to launch a mobile café. [13:20] - Why Ben Started Able Minds Ben shares his journey from support worker to business owner, driven by the need to create fair employment opportunities, including open wages for people with disabilities. [16:45] - Differences in Wages: ADE vs. Open Wage Breakdown of ADE (subsidized) wages versus open wage employment, where Able Minds supports participants at minimum wage and above. [20:00] - Success Stories and Participant Impact Ben shares success stories highlighting the transformative impact of employment, featuring participants thriving in gardening and barista roles. [23:30] - Creating a Holistic Community for Participants Ben discusses building a community that promotes employment, fitness, social activities, and a fulfilling life for participants. [27:10] - Meeting with NDIS Minister Bill Shorten Ben recounts his experience discussing Able Minds’ mission with Minister Bill Shorten at an NDIS forum, advocating for improved opportunities for people with disabilities. [30:00] - Future Goals of Able Minds Ben outlines Able Minds’ future goals to create meaningful job opportunities, reduce high unemployment rates among people with disabilities, and foster a supportive community. Takeaways: Able Minds exemplifies how impactful, participant-centered programs can bridge the employment gap for people with disabilities, fostering independence and promoting a healthier, more fulfilling lifestyle. 🔗 Links & Resources:⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes   🎧 Listen Now and Subscribe:Don't miss an episode! Subscribe to the Profitable NDIS Provider Podcast on your favourite platform and stay up-to-date with the latest tips and strategies to grow your NDIS business. Listen via:Podbean: ⁠https://profitablendisprovider.podbean.com/⁠Apple Podcast: ⁠https://apple.co/3UQI0cA⁠Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠YouTube: @ProfitableNDIS_ProviderPodcast 🔔 Follow Us:Instagram: @taniagomezconsultingFacebook: @taniagomezconsultingTikTok: @taniagomezconsultingLinkedIn: Tania Gomez Consulting 📩 Contact Us:Have questions or want to share your thoughts? Comment below or email us at info@taniagomez.com.au. Thanks for tuning in, and remember, let's stop surviving and start thriving! 🌟 #NDISProvider #InclusiveBranding #DisabilityEmployment #P

    22 min
  4. OCT 25

    Podcast 51: Leading organisations through change

    In this episode, Tania and Paul discuss the importance of leading your business through changes, especially in the current uncertain environment of the NDIS. They share valuable insights and tips on how to navigate these changes effectively, drawing parallels to the challenges faced during the COVID-19 pandemic. Key topics include the significance of clear and frequent communication with your team, leading by example, and maintaining a positive attitude. They also emphasise the importance of having a long-term vision and being resilient in the face of uncertainty. 🎧 Episode Highlights: [00:00] Introduction and WelcomeIntroduction to the Profitable NDIS Provider Podcast and hosts Tania Gomez and Paul Bryan. [02:00] Importance of Leading Through ChangeDiscussion on the importance of leading your business through changes, especially in the current uncertain environment of the NDIS. [04:30] Clear and Frequent CommunicationEmphasis on the significance of clear and frequent communication with your team. [07:00] Leading by ExampleThe role of leading by example and maintaining a positive attitude. [10:00] Long-Term Vision and ResilienceImportance of having a long-term vision and being resilient in the face of uncertainty. [13:00] Drawing Parallels to COVID-19Drawing parallels between the current NDIS environment and the challenges faced during the COVID-19 pandemic. [16:00] Tips for Leading Through ChangeTips for leading an organisation through change, including over-communicating and establishing daily huddles. [19:00] Authenticity and TransparencyThe role of authenticity, openness, and transparency in leadership. [22:00] Focusing on Long-Term GoalsFocusing on long-term goals and maintaining a vision for the future. [25:00] Overcoming Imposter SyndromeDiscussion on overcoming imposter syndrome and stepping into the role of a leader.   Tune in to this insightful episode to elevate your understanding of inclusive branding and learn from the best in the business. 🔗 Links & Resources:⁠https://taniagomez.com.au/profitable-ndis-podcast-show-notes   🎧 Listen Now and Subscribe:Don't miss an episode! Subscribe to the Profitable NDIS Provider Podcast on your favourite platform and stay up-to-date with the latest tips and strategies to grow your NDIS business. Listen via:Podbean: ⁠https://profitablendisprovider.podbean.com/⁠Apple Podcast: ⁠https://apple.co/3UQI0cA⁠Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠YouTube: @ProfitableNDIS_ProviderPodcast 🔔 Follow Us:Instagram: @taniagomezconsultingFacebook: @taniagomezconsultingTikTok: @taniagomezconsultingLinkedIn: Tania Gomez Consulting 📩 Contact Us:Have questions or want to share your thoughts? Comment below or email us at info@taniagomez.com.au. Thanks for tuning in, and remember, let's stop surviving and start thriving! 🌟 #NDISProvider #InclusiveBranding #DisabilityEmployment #PodcastEpisode #TroutBrothers #NDIS #InclusiveAF

    38 min
  5. OCT 7

    Podcast 50: Inclusive AF

    In this episode of the Profitable NDIS Provider Podcast, we are thrilled to welcome Jackson and Tommy Trout, the dynamic duo behind Inclusive AF, as they share their expertise in creating inclusive brands within the disability and NDIS sector. Dive deep into the transformative power of inclusive branding and learn how it can elevate your NDIS business to new heights. 🎧 Episode Highlights:00:00 - Introduction05:15 - The Importance of Inclusive Branding14:45 - Inclusive Branding Strategies22:30 - Disability Employment: Opportunities and Challenges33:10 - The History of Disability in Australia42:00 - Q&A with the Trout Brothers43:00 - Closing Thoughts  Tune in to this insightful episode to elevate your understanding of inclusive branding and learn from the best in the business. 🔗 Links & Resources:⁠https://taniagomez.com.au/profitable-ndis-podcast-show-noteshttps://inclusive-af.com 🎧 Listen Now and Subscribe:Don't miss an episode! Subscribe to the Profitable NDIS Provider Podcast on your favourite platform and stay up-to-date with the latest tips and strategies to grow your NDIS business. Listen via:Podbean: ⁠https://profitablendisprovider.podbean.com/⁠Apple Podcast: ⁠https://apple.co/3UQI0cA⁠Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠YouTube: @ProfitableNDIS_ProviderPodcast 🔔 Follow Us:Instagram: @taniagomezconsultingFacebook: @taniagomezconsultingTikTok: @taniagomezconsultingLinkedIn: Tania Gomez Consulting 📩 Contact Us:Have questions or want to share your thoughts? Comment below or email us at info@taniagomez.com.au. Thanks for tuning in, and remember, let's stop surviving and start thriving! 🌟 #NDISProvider #InclusiveBranding #DisabilityEmployment #PodcastEpisode #TroutBrothers #NDIS #InclusiveAF

    44 min
  6. SEP 24

    Podcast 49: NDIS Tech Stack

    In this episode of the Profitable NDIS Provider Podcast, hosts Tania Gomez and Paul Bryan are joined by Jonathon Power from Astalty to explore the essentials of building a robust tech stack for NDIS providers. Learn about the tools that can streamline your operations, reduce costs, and enhance efficiency. 🎧 Episode Highlights:0:00 - Introduction1:30 - Meet Jonathon Power from Astalty3:00 - Importance of a Strong Tech Stack for NDIS Providers5:45 - Key Components of an Effective NDIS Tech Stack9:30 - Common Mistakes When Choosing NDIS Software13:20 - Integrations and Automations: Simplifying Operations18:15 - Case Studies: Success Stories from Astalty Clients22:00 - Future of NDIS Tech and Astalty's Vision25:00 - Final Thoughts and How to Connect with Astalty Tune in for this important discussion, and make sure to like, comment, and subscribe for more valuable insights to help your NDIS business thrive! 🔗 Links & Resources:⁠https://taniagomez.com.au/profitable-ndis-podcast-show-noteshttps://www.skool.com/ndishttps://astalty.com.au/ 🎧 Listen Now and Subscribe:Don't miss an episode! Subscribe to the Profitable NDIS Provider Podcast on your favourite platform and stay up-to-date with the latest tips and strategies to grow your NDIS business. Listen via:Podbean: ⁠https://profitablendisprovider.podbean.com/⁠Apple Podcast: ⁠https://apple.co/3UQI0cA⁠Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠YouTube: @ProfitableNDIS_ProviderPodcast 🔔 Follow Us:Instagram: @taniagomezconsultingFacebook: @taniagomezconsultingTikTok: @taniagomezconsultingLinkedIn: Tania Gomez Consulting 📩 Contact Us:Have questions or want to share your thoughts? Comment below or email us at info@taniagomez.com.au. Thanks for tuning in, and remember, let's stop surviving and start thriving! 🌟 #NDIS #NDISTech #NDISBusiness #Podcast #ProfitableNDISProvider #Astalty

    26 min
  7. SEP 10

    Podcast 48: NDIA Payment Delay Ruling - What It Means for Your NDIS Business

    Welcome to Episode 48 of the Profitable NDIS Provider Podcast, where hosts Tania Gomez and Paul Bryan with guest Yusuf Mohamud of QM Lawyers, unpack the recent NDIA payment delay ruling. Discover how this ruling might impact your NDIS business and learn practical strategies to mitigate risks and maintain cash flow. 🎧 Episode Highlights:0:00 - Introduction1:57 - NDIA Payment Delay Ruling Overview4:30 - Key Implications for NDIS Providers8:15 - Impact on Cash Flow and Operations12:45 - Strategies to Manage Payment Delays18:30 - Expert Tips for Financial Planning24:00 - Q&A: Addressing Your Concerns30:00 - Preparing for Future Changes35:15 - Conclusion and Final Thoughts Tune in for this important discussion, and make sure to like, comment, and subscribe for more valuable insights to help your NDIS business thrive! 🔗 Links & Resources:⁠https://taniagomez.com.au/profitable-ndis-podcast-show-noteshttps://qmlawyers.com.au 🎧 Listen Now and Subscribe:Don't miss an episode! Subscribe to the Profitable NDIS Provider Podcast on your favourite platform and stay up-to-date with the latest tips and strategies to grow your NDIS business. Listen via:Podbean: ⁠https://profitablendisprovider.podbean.com/⁠Apple Podcast: ⁠https://apple.co/3UQI0cA⁠Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠YouTube: @ProfitableNDIS_ProviderPodcast 🔔 Follow Us:Instagram: @taniagomezconsultingFacebook: @taniagomezconsultingTikTok: @taniagomezconsultingLinkedIn: Tania Gomez Consulting 📩 Contact Us: Have questions or want to share your thoughts? Comment below or email us at info@taniagomez.com.au. Thanks for tuning in, and remember, let's stop surviving and start thriving! 🌟 #NDIS #NDIAPaymentDelay #NDISBusiness #Podcast #ProfitableNDISProvider

    44 min
  8. AUG 27

    Podcast 47: Adapting Your NDIS Business - When to Pivot.

    Welcome back to the Profitable NDIS Provider Podcast! In Episode 47, your hosts Tania Gomez and Paul Bryan dive into the ever-evolving landscape of the NDIS and discuss how to successfully adapt and pivot your business in response to these changes. If you're navigating the complexities of the NDIS and looking to ensure your business stays ahead, this episode is a must-listen! 🔔 Don't forget to like, subscribe, and hit the notification bell to stay updated on all our latest episodes. 🎧 Episode Highlights:00:00 - Introduction01:30 - The importance of being adaptable in the NDIS sector05:10 - Key indicators that it's time to pivot your business strategy12:45 - Real-life examples of successful business pivots in the NDIS space20:15 - Common challenges when adapting your business and how to overcome them28:40 - How to communicate changes to your team and clients effectively35:20 - Final thoughts: Embracing change for long-term success Stay tuned as Tania and Paul share valuable insights, tips, and strategies that can help you transform your NDIS business into a thriving and profitable venture. Tune in every fortnight for new episodes packed with actionable advice and expert insights to help you succeed in the NDIS sector. 🔗 Links & Resources:⁠https://taniagomez.com.au/profitable-ndis-podcast-show-noteshttps://taniagomez.com.au/launch-optimise-and-scale-programshttps://taniagomez.com.au/network 🎧 Listen Now and Subscribe:Don't miss an episode! Subscribe to the Profitable NDIS Provider Podcast on your favourite platform and stay up-to-date with the latest tips and strategies to grow your NDIS business. Listen via:Podbean: ⁠https://profitablendisprovider.podbean.com/⁠Apple Podcast: ⁠https://apple.co/3UQI0cA⁠Spotify: ⁠https://podcasters.spotify.com/pod/show/the-profitable-ndis⁠YouTube: @ProfitableNDIS_ProviderPodcast 🔔 Follow Us:Instagram: @taniagomezconsultingFacebook: @taniagomezconsultingTikTok: @taniagomezconsultingLinkedIn: Tania Gomez Consulting 📩 Contact Us:Have questions or want to share your thoughts? Comment below or email us at info@taniagomez.com.au. Thanks for tuning in, and remember, let's stop surviving and start thriving! 🌟 #NDIS #ProfitableNDISProvider #NDISBusiness #BusinessGrowth #NDISProviderTips #TaniaGomezConsulting #PaulBryan

    32 min

About

We show you how to make your NDIS business profitable

You Might Also Like

To listen to explicit episodes, sign in.

Stay up to date with this show

Sign in or sign up to follow shows, save episodes, and get the latest updates.

Select a country or region

Africa, Middle East, and India

Asia Pacific

Europe

Latin America and the Caribbean

The United States and Canada