Collateral Dialogue

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Collateral Dialogue

Introducing "Collateral Dialogue," a MailChannels podcast. Join CEO Ken Simpson and selected guests for a thought-provoking exploration of the computer and network security landscape—subscribe on Apple Podcasts, Spotify, or your preferred podcast platform.

DEC 4

Pioneering the Future of Web Hosting with Konrad Keck

Join us as we delve into the inspiring journey of Konrad Keck, founder of Modules Garden, and his entrepreneurial path in the web hosting industry. In this episode, we explore the challenges and triumphs of building a SaaS company, the evolving web hosting landscape, and the rise of new technologies like AI and WordPress control panels. Conrad shares insights on the importance of understanding user experience, managing a growing team, and adapting to industry changes. Discover the potential of new ventures such as MetricsCube and Panel Alpha, and learn how to navigate the complexities of business in a rapidly changing world. 00:00 - Introduction to the Podcast and Guest 01:11 - Early Career and Freelancing Journey 03:23 - Founding Modules Garden 06:49 - Building a Team and Management Philosophy 11:48 - Adapting to Industry Changes 14:34 - Challenges and Strategies in Business Growth 16:43 - Impact of Hyperscaler Clouds 18:49 - Expanding Beyond WHMCS 22:06 - Introducing Panel Alpha 32:15 - Challenges in Hosting Infrastructure 32:43 - WP Engine's Industry Impact 33:19 - Pan Alpha's Strategic Expansion 34:47 - Generative AI in Web Hosting 38:52 - Introducing Web Hosting Today 44:51 - Entrepreneurial Insights and Challenges 48:52 - Future Plans and Market Expansion 53:36 - Impact of Ukraine Conflict on Business 57:40 - Conclusion and Final Thoughts Recorded in September 2024.

58 min
OCT 31

Email's Untapped Potential: Nicolas Toper on What's Next

This episode features an engaging discussion with Nicolas Toper, a seasoned entrepreneur known for founding Crit Send and later Inbox Booster. Nicolas delves into his unique educational journey at the CNA school in France, highlighting how its unconventional night-class system catered to working individuals and shaped his entrepreneurial path. He shares the challenging transition from academia to launching his startups, emphasizing the real-world applications and difficulties of innovating within the email delivery and marketing space. His insights shed light on the evolving landscape of email technology and startup culture, providing a valuable perspective for aspiring entrepreneurs and industry professionals. (00:00:00) - Introduction to Nicolas Toper and the Podcast Theme (00:00:19) - The Enduring Value of Email (00:00:34) - Nicolas' Educational Path and Early Influences (00:03:08) - Starting Crit Send During a Master's Thesis (00:06:06) - The Evolution of Email Technology (00:09:39) - The Founding and Challenges of Crit Send (00:15:16) - Transition to Silicon Valley and Y Combinator (00:19:01) - The Concept Behind Inbox Booster (00:22:13) - Overcoming the Challenges of Spam Filters (00:25:05) - The Role of AI in Enhancing Email Delivery (00:30:06) - How Big Tech Influences Email Practices (00:35:04) - The Potential of AI to Transform Email Usage (00:40:00) - Discussing the Impacts of Silicon Valley Investment Trends (00:44:14) - Future Directions for Email Technology (00:49:35) - The Technical Side of Inbox Booster (00:52:09) - Decentralizing Email to Enhance Security and Accessibility

58 min
AUG 6

Strategies for Success in the Web Hosting Industry with Lukas Hertig from WebPros

In this episode, Lukas Hertig, a seasoned expert in the web hosting industry, shares his journey and insights. Discover the evolution of cloud hosting, the incredible rise of Amazon Web Services, and the secrets behind the industry's high margins. Lukas also discusses the impact of private equity on hosting companies, future trends, and innovative strategies for success. 00:00:00) - Introduction and Evolution of the Cloud (00:01:01) - Lukas Hertig's Background (00:03:19) - Career Transitions and Strategic Moves (00:06:17) - Focus on Growth and Market Changes (00:07:39) - Personal Insights and Lifestyle (00:08:04) - Major Shifts in the Hosting Industry (00:15:43) - Web Pros and Mergers and Acquisitions (00:25:10) - The Role of Private Equity in Business Development (00:32:04) - Experiences with Top Tier Private Equity Firms (00:36:11) - Market Dynamics and Price Strategy Impacts (00:44:58) - Evolution of Marketing Strategies in Plesk (00:54:18) - Servant Leadership and Team Dynamics (01:00:03) - Future Trends in the Hosting Industry

1h 19m
JUN 14

Growing a Web Hosting Company - Behind the Scenes at Rocket.net - Ben Gabler (Rocket.net)

In this episode of the podcast, Ben Gabler, CEO and founder of Rocket.net, shares his journey from delivering pizzas to pioneering in the web hosting industry. With over two decades of experience, Ben offers a candid look into the entrepreneurial spirit that drove him from the ground up, highlighting key decisions and partnerships that shaped his path. The discussion delves into the strategic shifts and technological innovations that have enabled Rocket.net to thrive in a competitive market, emphasizing customer-centric approaches and agile responses to industry demands. (00:00:00) - Introduction to Ben Gabler and Rocket.net (00:01:20) - Ben Gabler's Entry into Web Hosting (00:03:25) - From Host Nine to Host Gator (00:06:20) - What Draws Ben to Web Hosting (00:08:52) - Innovation at Rocket.net (00:11:28) - The Business Philosophy at Rocket.net (00:14:21) - Target Audience and Customer Base of Rocket.net (00:18:04) - Company Culture and Employee Engagement (00:23:01) - Challenges in the Hosting Industry (00:25:05) - Transition to Software Startups (00:30:00) - Launching and Scaling StackPath (00:37:22) - Mail Channels Integration and Email Solutions (00:43:31) - Future of Web Hosting and Rocket.net (00:51:19) - Generative AI and Its Impact on Hosting

1h 1m
FEB 26

Emerging Trends in Email Deliverability and How to Stay Ahead | An Interview with Al Iverson

In this episode, we sit down with Al Iverson, an expert in email deliverability, to explore the intricate world of email communication and marketing. Al shares his rich journey through the evolution of email, from early spam-fighting days to today's challenges posed by major service providers and the advent of generative AI. We delve into the significance of email security, the impact of changing regulations, and the future of email marketing. (00:00:00) Introduction and Al Iverson's Background (00:04:32) Al's Career Evolution in Email Deliverability (00:10:13) Changes in Email Deliverability with Major Providers (00:18:12) Impact of Google's New Requirements for Email Senders (00:23:35) The Challenges of New Standards for Small Businesses (00:28:10) Generative AI's Role in Email Marketing (00:34:05) Enhancing Email Security with Better Standards (00:42:19) The Future of Phishing and AI in Security (00:50:52) Email's Role in Multi-Channel Marketing

59 min
JAN 31

Powering a Fairer Internet with IPV6 - A chat with expert Wido den Hollander, CTO of Your.Online

In this episode, we chat with hosting industry veteran Wido den Hollander about the vital role of IPv6, an addressing scheme for the internet that, despite being in existence since the 1990s, is still being rolled out. Den Hollander discusses the challenges of fully integrating IPv6 and also the opportunity it presents to the internet community for improving security and enabling faster and easier deployment of new services. The conversation also covers the technical hurdles and the need for increased awareness and education about IPv6. Tune in for an engaging discussion on the future of internet connectivity and its global implications. (00:00:00) Introduction to IPv6 and Its Importance (00:02:23) Wido den Hollander's Background and Interest in IPv6 (00:05:01) Challenges and Solutions in IPv6 Adoption (00:06:29) Technical Insights into IPv6 (00:10:10) IPv6 and Network Address Translation (NAT) (00:19:46) IPv6 for Enhanced Security and Privacy (00:24:16) IPv6 and Global Internet Accessibility (00:32:11) Carrier-Grade NAT (CGNAT) and Its Drawbacks (00:38:06) The Future of IPv6 and Implementation Challenges (00:45:40) IPv6 in Practice: Case Studies and Real-World Applications

1h 13m
12/13/2023

Delivering Email People Actually Want - Laura Atkins, Email Deliverability Expert

In this episode of the Collateral Dialogue, host Ken Simpson delves into the intricate world of email deliverability with Laura Atkins, a renowned expert with over two decades of experience in the field. Laura, an anti-spam and email deliverability specialist, shares her journey from molecular biologist to a leading figure in the email industry, highlighting her contributions and experiences that have shaped today's email landscape. Starting with her early encounters with spam in grad school, Laura narrates her transition into the world of email, discussing her role at MAPS (Mail Abuse Prevention Service), her insights into the development of email technologies, and her eventual foray into consulting. She offers a unique perspective on the evolution of email deliverability, discussing the early days of fighting spam, advising major companies, and the significant changes in technologies and strategies over the years. Laura also sheds light on her current consulting work, helping large organizations and government entities navigate the complexities of email strategy and compliance. She emphasizes the importance of sending communications that recipients actually want, a simple yet profound principle in her approach to deliverability. (00:00:00) - Introduction and Overview of Email Deliverability (00:01:57) - Laura's Background and Move to Ireland (00:03:03) - Transition from Silicon Valley to Ireland (00:05:40) - Early Days of Anti-Spam Efforts (00:09:12) - Working at MAPS and Fighting Spam (00:10:54) - Start of Deliverability Consulting (00:12:10) - Evolution of Email Deliverability (00:16:02) - Modern Challenges in Email Marketing (00:19:10) - Current Trends and Clientele in Deliverability (00:22:44) - The Impact of IP and Domain Reputation (00:27:14) - Advanced Machine Learning in Email Filtering (00:30:34) - Confirmation of Interest and List Management (00:36:02) - Evolution of IP Reputation and its Relevance (00:39:11) - Importance of Domain Reputation (00:44:02) - The Future of Email Service Providers (00:47:35) - Security Risks and Email Deliverability (00:52:03) - Challenges Facing Modern ESPs (00:56:28) - The Role of AI in Email Security

1h 22m
09/28/2023

Cloudflare: Past, present, and future - An interview with John Graham-Cumming, CTO of Cloudflare

Description: In this comprehensive discussion, Ken Simpson, CEO of MailChannels, converses with John Graham-Cumming, CTO of Cloudflare, to explore the company's past, present, and future. From discussing the company's journey from its humble beginnings to its IPO, key challenges and milestones, the conversation evolves to reflect on significant events and strategic decisions such as competing directly with Amazon via the R2 Blob Storage engine. Graham-Cumming provides insights into the current state of the "Supercloud" and the integration of AI in their Workers platform. The discourse also ventures into Cloudflare's approach to fostering innovation through their $2.0 billion venture capital fund, the Workers Launchpad, and their unique positioning against major competitors. Future-oriented, the conversation explores Cloudflare's plans to tackle cybersecurity threats, the role of AI and Machine Learning, potential future features, and the company's vision for shaping the future of the internet and digital security. (00:00:00) - Preview(00:01:30) - Introduction to John Graham(00:03:20) - Concept of Supercloud(00:05:00) - Cloudflare's Beginnings(00:08:00) - Evolution to Performance(00:10:30) - DNS and Initial Skepticism(00:13:00) - Growth and Re-architecting(00:16:00) - Importance of Rewriting(00:19:00) - Cloudflare's Evolution(00:22:00) - Developer Environment(00:30:00) - Supercloud and Edge Computing(00:37:15) - Privacy and Regional Restrictions(00:42:30) - AI and Machine Learning in Cloudflare(00:47:45) - Email Security and Cloudflare's Role(00:53:30) - Generative AI and its Applications(00:58:00) - Closing Remarks

1h 1m
09/19/2023

How Canada’s Telecom Regulator Fights Phishing and Spam | Steven Harroun, CRTC

In this insightful and comprehensive conversation, Ken Simpson, CEO of MailChannels, engages Steven Harroun, Chief Compliance and Enforcement Officer at the CRTC, on a range of critical topics surrounding Canada's digital landscape. Harroun elucidates on the CRTC's role in protecting Canadians from online abuse, providing an in-depth overview of Canada's Anti-Spam Legislation (CASL) and the types of complaints received since its inception. He sheds light on their enforcement strategies, with a particular focus on spam, phishing, and other forms of cyber abuse, including the emerging challenges posed by artificial intelligence. The discussion also ventures into the CRTC's recent policies, its proactive approach towards telecom regulation, and its strategies for managing new threats such as botnet traffic. Harroun delves into the CRTC's efforts to maintain net neutrality, foster transparency, and promote public education on CASL, while also highlighting the complexities of navigating the evolving terrain of technology and communication platforms. (00:00) - Introduction(02:15) - Canada's Anti-Spam Legislation (CASL)(05:30) - Commercial Electronic Messages(08:45) - Malware, Botnets, and Viruses(11:20) - Enforcement and Penalties(14:10) - Scams and Fraudulent Activities(17:05) - The Role of the CRTC in Protection(20:00) - Changing Nature of Complaints(23:15) - Consent and Email Overload(26:30) - Phishing Scams and Government Impersonation(29:45) - Seasonal Scams and Trends(33:00) - Vulnerable Canadians and Scams(39:00) - CRA Tax Scam and Deportation Threats(45:12) - Blocking Emails with Malware and Botnets(50:24) - Challenges of Jurisdiction and Awareness(55:36) - Role of Big Telcos vs. Little Telco(1:00:48) - Importance of Transparency and Reporting(1:05:10) - Prevention and Educating Vulnerable Communities(1:10:22) - Rise of Generative AI in Phishing(1:12:34) - Potential of AI in Spam Calls(1:15:46) - Verifying Information in Age of AI

1h 17m
09/07/2023

How Spamhaus will protect the internet from AI-driven spam and phishing

In this engaging dialogue with Andrew Barrett of Spamhaus, we trace the organization's journey from its inception, discussing the initial vision, early challenges, and the adaptations required as the internet and cyber threats evolved. Highlighting key milestones, the conversation shifts to the present day where Spamhaus is recognized as an authority on IP and domain reputation data. Detailed insights are provided on the importance and management of IP and domain reputation, the impacts of a bad reputation, and recent trends observed in cybersecurity, including the role of artificial intelligence. The conversation concludes with a forward-looking perspective, exploring future challenges in the cybersecurity industry and how Spamhaus plans to address them. The evolution of public blocklists, the company's future vision, and the potential of AI in augmenting both cybersecurity measures and hackers' attacks are also discussed, offering a comprehensive and informative insight into the world of Spamhaus. (00:00:00) - Introduction to AI and Spamhaus(00:01:30) - The Legacy of Spamhaus(00:03:45) - Andrew Barrett's Insights(00:05:20) - The Early Days of Spam(00:07:15) - Evolution of Internet Security(00:09:00) - The Economics of Spam(00:11:30) - Sophistication in Defense(00:14:00) - The Battle Against Spam(00:16:00) - The Advent of IP-Based DNS(00:18:30) - Transformative Moments in Cybersecurity(00:21:00) - Robust Authentication Protocols(00:23:30) - Granular Assessments and Reputation(00:26:00) - Defensive Measures Against Abusive Messaging(00:28:30) - The Role of Infrastructure in Cybersecurity(00:30:00) - Authentication Protocols and IP/Domain Verification(00:33:15) - SPF, DKIM, DMARC, and ARC(00:35:30) - Maintaining a Good Domain Reputation(00:38:45) - The Role of Machine Learning in Traffic Analysis(00:41:30) - The Importance of Network Security(00:44:00) - AI and Cybersecurity(00:47:15) - Ransomware, Phishing, and Mobile Banking Malware(00:49:45) - The Future of Public Block Lists(00:52:00) - Spamhaus' Vision for the Future(00:54:30) - Reflecting on Spamhaus' Impact

56 min
07/31/2023

Fighting Phishing in a Post-GPT World

Mike Jones, Senior Director of Product Management at Fortra Agari, joins Ken to discuss the past, present, and future of Agari’s fight against phishing. As the originators of DMARC, learn how Mike and the Agari founding team rallied the email industry around this new standard for domain name protection and built a highly successful business helping the world’s largest brands secure themselves against impersonation online. Learn about the impact of phishing attacks on businesses and individuals, highlighting the importance of email authentication and the role it plays in preventing malicious activities. Our conversation concludes with a discussion of the potentially frightening wave of phishing that will be enabled by large language models such as ChatGPT. Don’t miss this exciting and engaging episode! (00:00:00) - Introduction and Background (00:01:19) - Email Security Landscape (00:03:40) - Business Email Compromise (00:06:15) - Threat Landscape Evolution (00:09:20) - The Role of AI in Cybersecurity (00:12:45) - Agari's Strategy and Future (00:15:30) - Simplifying Email Security (00:18:10) - The Impact of Large Language Models (00:20:00) - Identity Over Content (00:23:15) - Business Email Compromise (BEC) (00:26:40) - Landscape of Threats (00:29:50) - Evolution of BEC (00:33:20) - FBI's 2022 Report (00:36:10) - Abuse of Legitimate Services (00:38:45) - Agari's Success Story (00:41:30) - Working with Large Enterprises (00:44:00) - Future of Cybersecurity with AI (00:46:20) - Agari's Future Plans

47 min
TRAILER

(TRAILER) Collateral Dialogue: Conversations about Cybersecurity

Introducing "Collateral Dialogue," a MailChannels podcast. Join CEO Ken Simpson and selected guests for a thought-provoking exploration of the computer and network security landscape—subscribe on Apple Podcasts, Spotify, or your preferred podcast platform.

2 min

TRAILER

(TRAILER) Collateral Dialogue: Conversations about Cybersecurity

Introducing "Collateral Dialogue," a MailChannels podcast. Join CEO Ken Simpson and selected guests for a thought-provoking exploration of the computer and network security landscape—subscribe on Apple Podcasts, Spotify, or your preferred podcast platform.

07/31/2023

•

2 min

Introducing "Collateral Dialogue," a MailChannels podcast. Join CEO Ken Simpson and selected guests for a thought-provoking exploration of the computer and network security landscape—subscribe on Apple Podcasts, Spotify, or your preferred podcast platform.

Creator

MailChannels
Years Active

2023 - 2024
Episodes

12
Rating

Clean
Copyright

© MailChannels
Show Website

Collateral Dialogue