A Tennis Coach

Scouting for signs of greatness, bolstering players after heartbreaking losses, and fighting the "yips" with Vesa Ponkka, a veteran tennis coach. Why are tennis matches played in silence? And what's a "lucky loser”?

NEW BOOK ALERT!
You may be aware that I’ve written or co-written five business books, including The Power of Moments and Made to Stick. I’ve got a sixth book coming out January 21st called RESET: How to Change What’s Not Working. It’s a book intended to help you and your team get unstuck, to overcome the gravity of the way things have always worked. Learn more about the book or preorder it here.

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• What do people think your job is like and what is it actually like?
• What’s a word or phrase that only someone from your profession would be likely to know and what does it mean?