From A Dog's Eye View

Susan Coleman
From A Dog's Eye View

A space to embrace your dog and understand their behavior. Bi-weekly episodes exploring all things positive reinforcement training + effectively communicating with your dog. Because dogs are simple, when their owners have the right information. canineconcierge.substack.com

Episodes

  1. 4 DAYS AGO

    Meet My Mentor and "Dog Trainer Friend", Gary Flynn

    One of the features of “From A Dog’s Eye View” podcast is to bring in experts from my community of Cleveland, Ohio, whose profession it is to work with dogs in different capacities. I will be hosting other professional dog trainers, groomers, vets, breeders, and many more. There is so much involved in caring for a dog and my mission is to bring you the best advice. One of my guests, who will be on several episodes, will be Gary Flynn. Many of you have probably heard me say, “Let me see what my dog trainer friend, Gary, thinks about this issue you are having”. In a separate episode, Gary and I will talk about how we met. I feel that Gary’s extensive experience with dogs merits an episode dedicated to how he got started, so that you can understand why I refer to Gary when I get stuck and can’t quite figure out the proper approach for a certain dog. Gary was exposed to dogs while he was in the military and he always just somehow fell into a position where it wasn't exactly the job that he signed up to do. For example, when he first went to Germany, he was a heavy wheeled vehicle mechanic. Within just a couple weeks of being there, he ended up being the base liaison between his unit and all the subunits, to the local MAN service center in Neckarsulm. Upon returning to the states, he was infantry and a good soldier at Fort Benning. He was on the commanding general staff and worked protocol, which involved taking care of foreign VIPs and heads of state. Since he was such a good soldier, he would be grabbed for certain duties, one of which included working with the Georgia Canine Search and Rescue Team. Search and Rescue was a natural fit for Gary because navigating and staying in the woods was Gary’s comfort zone. That was his job as a light infantry scout. The main person he worked with at Georgia Canine Search and Rescue was Curtis Flatt of River Bend, Georgia. His son, Steve did search and rescue too. Gary and his wife stayed with the Flatts occasionally as he was getting out of the army. His family welcomed them into their home. Everybody in River Bend knows their family because his great uncle was the Flatt of Flatt and Scruggs, who wrote the theme song for the Beverly Hillbillies. That song was frequently played at the many Sunday dinners Gary and his wife had there. With the influence and great teaching from the Flatts, Gary started working with dogs and saw what they could do. For example, he saw a drown victim recovery where the dogs marked the location of the bodies that were partially submerged in the water. He also saw an Alzheimer's patient who had walked away from the residence. They found her just a little scratched up and returned her to her home. Those experiences really made Gary understand the amazing capabilities of dogs and want to explore search and rescue even more. (The picture above is Gary with his Belgian Malinois, Tasha, at Ground Zero on 9/11) The more search and rescue work Gary was involved with, the more it made him realize that initially he was giving all the credit to the dog. One could argue that it probably still belongs there, but the truth is, it's the handler's ability to read their dog, and it's the ability to install a clear reward base that is in forward motivation that the dog will work for. Training a dog to find something is what they do all the time. We ask our dog to go find his ball or go find Mom or Dad. What we are actually doing is shaping a dog to do a particular task. In reference to shaping a dog for search and rescue, you are teaching the dog to actually work for an odor, ignore everything else, ignore the other dogs, the people, the horses, the ATVs, the generators, the 800 other searchers on your area of ground zero. This was the type of shaping Gary loved to do. Gary also discovered while working with these dogs that not every dog was capable of handling that level of stress of working through those distractions. What happens when you start to escalate them and move their drives, they don't remain clear headed. For example, everyone has seen this in your pets at home. Some dogs, as soon as they start to get really excited, they get frantic. They have no behaviors other than the instinct to escape. It’s that fight or flight response. They're bouncing all over the place and they're just very frantic. So, not every dog can do what is asked of them to the same level. Selecting dogs and training dogs specifically for search and rescue, became a passion of Gary’s. When he was honorably discharged from the army, he moved to Vermillion, Ohio. He graduated from Amherst and started working with a gentleman by the name of Benji McPeak. Benji was a retired sheriff's deputy and a Vietnam War veteran and was definitely Gary’s mentor. Benji was the master trainer of the North American Search Dog Network. He was responsible for training the bomb sniffing dogs to work at the Seoul Olympic Games in 1988. Two of the seasoned trainers who Gary worked with were Cliff Lindsey and Joe Clement. Cliff operated out of Sault Ste. Marie, Michigan and worked with Bloodhounds. Joe was the president of North American Search Dog Network. This type of environment laid a strong foundation for effectively conducting search and rescue missions. Gary was fortunate to land a job working with such a prestigious group of experienced trainers, but being the rookie of the group, he realized he had to do the grunt work. Cleaning kennels. Being optimistic and a hard worker, he learned that cleaning kennels was a very important part of the job. He got his hands on every dog. He learned each dog’s personality and traits. It wasn’t just the motion of cleaning the kennel, letting a dog out for a morning break, and throwing food down. He had to manage each dog. A job that would be unpleasant to a lot of people was actually very beneficial to Gary and helped him gain more knowledge about dog behavior. The dogs that Gary was managing were coming from countries like the Czech Republic. A lot of these dogs had shutzhund titles. Shutzhund is a German word meaning “protection dog'“. It focuses on three different levels of developing dogs for tracking, obedience and protection work. They are also carefully bred to ensure the highest quality of dog. Today, a dog that is imported from Europe with Shutzhund level 3 (the highest level) can cost upwards of $70,000. Some of the dogs in these kennels were BH's, or Begleithund, which means “Basic Handling”. This is a title given to dogs who have been evaluated for their temperament and obedience in many different situations. ‌ Working with this caliber of trained dogs propelled Gary into forming OSDA, which stands for Ohio Search Dog Association. They are still in existence today. His main goal was to provide professional search assets to any public service agency that had the sole responsibility for a specific search and rescue mission. Sometimes that would fall under the fire department, sometimes the sheriff’s department. It all depended upon what was going on and who was to grab custody of the mission at hand. Very quickly after forming OSDA, Gary started working dogs doing homicide evidence recoveries for the FBI. He also did work for the SBI unit (Special Bureau of Investigation) under Dennis Gunsch and Micheline Taliano. Within just one month of being in business, Gary was called to the same county three times to go find searchers. Two of those calls were search dog teams. Gary knew he had to formalize OSDA to increase the efficiency of these search teams. His goal was to categorize it as a 501 C3 business, a not for profit charity that functioned as a public service agency. It based its standards primarily off of the NAPWADA and NASDN (North American Search Dog Network) standards. These were already recognized standards. NAPWADA stands for North American Police Work Dog Association. Its main purpose is to assist all law enforcement agencies in the training and certifying of police dogs to adhere to their established standards through continuing education at the local, state and national levels. Determining what was certifiable and strictly following these high standards required a certain level of training. There can be no gray areas. The dog might be able to do a specific task, but not in the manner that is in accordance to these standards. Now it's not a matter of IF the dog did it, it's HOW the dog did it. One of Gary’s proudest and rewarding search and rescue tasks was his first federal deployment at ground zero on 9/11. Three of the four dogs were certified by OSDA! This included Gary’s Belgian Malinois, Tasha, Mike Palumbo’s black lab, Lucas, and Kelly Clark’s German Shepherd, Evil. The fourth handler, Terry Trepanier and his amazing Golden Retriever, Woody, was Gary’s dayshift partner. Just to emphasize again, a lot of dogs would not be able to handle the level of stress and be able to confidently maneuver their environment under control and command with no leash and no collar. A leash and collar can be a death sentence to a disaster dog working under the rubble. Gary’s experience at 9/11 will be a future episode you won’t want to miss! (Gary and Tasha - 3rd from the left with his team at Ground Zero) As Gary was becoming more in demand and experienced at search and rescue work, he noticed a transition in training the dogs. The dogs he started off working professionally, were hard dogs, kennel dogs, that were worked as inventory. A lot of them had never been underfoot in someone’s home. They had Schutzhund titles, did bite work, searched for articles, but not much odor training and definitely not a family pet. The transition occurred when Gary started training dogs to follow an odor with a clear reward base system to get and keep them motivated. Being the leader that the dog requires which involv

    17 min
  2. JAN 28

    Get to Know Susan Coleman

    Welcome to From a Dog's Eye View! I am so excited to begin this new adventure of podcasting with all of you! I have been thinking about doing this for over two years, and finally it has come to fruition. I will strive to bring you the most accurate and clear information about dogs in a way that will be relatable to you. I was drawn to this type of platform as a way to get solid facts about dogs to an audience that I feel is craving information that makes sense to them. Over the years, clients have told me that they read or saw ways to handle certain issues on the internet. I agreed with some of the info, and others I did not at all. My guests and I will have frank discussions about some of the easy and fun issues we deal with, but also some of the very difficult issues we come across, which will help you sort through some of the confusion. But first, I would like to give you some background information about myself and how I ended up becoming a dog trainer. It all started back in 2005 with my family dog, Hank, who was a Corgi. So, it has been a while! It took eight years of not really knowing how to effectively communicate with Hank, before he bit my daughter. He had sent up plenty of warning signs like air biting, lifting his lip when growling, his body becoming stiff, the whites of his eyes showing, his pupils getting enlarged to the point where they looked black, and charging at us. We didn’t know how bad these signs were and how uncomfortable Hank was in certain situations. After all, it took him eight years before he actually lunged and bit my daughter. A decision had to be made. Finding a home for Hank or getting some professional help. Finding a home for Hank was not an option for me. Instead, I found an excellent dog trainer. When he came to the house and helped me, that's when I decided I wanted to do what he did and become a dog trainer. He gave me so many tips. One of which included walking Hank in a structured way, twice a day: first thing in the morning, and then another one later in the afternoon, for at least a half hour each walk. He suggested my morning walk take place as soon as we woke up, even before I had my cup of coffee! I made that sacrifice. I was so determined to make it work. You can click on this link “My story” on my website, where I go into more detail about my experience with Hank. After he bit my daughter, that's when I decided to do whatever it took to rehab him. After all, I had already invested 8 years of trying to do what I thought was best for Hank. I wanted to do as much research as possible. I was even taking notes while watching episodes of “The Dog Whisperer” with Cesar Millan. I remember asking a friend if she did that too and she gave me a funny look. That’s when I knew I was more interested in dog behavior than the average person. The myth that you can’t teach an old dog new tricks is just that. A myth! The dog trainer also noticed that I needed to change some other things, including a new way to feed Hank. We had to address his food aggression issue. That is a story in and of itself that I will share in a later episode. The dog trainer believed that everything had to be done from a position of leadership. I hadn’t realized that up to that point, Hank was making all the decisions in the house, not me. In 2012, I started looking for a job as a dog trainer so that someone could train me. After 6 months of searching and then pursuing Petco, they finally agreed to hire me! Petco had a great program online, which was based on using positive reinforcement techniques. It was written by a well known dog behaviorist, named Patricia McConnell. The training program also included 6 weeks of observing a Petco mentor and another 6 weeks of me teaching a class while my mentor observed me. My last year at Petco, I was designated the mentor for all of the Cleveland surrounding stores and worked with many wanna be dog trainers. I soon discovered that this job that came so natural to me, was not for everyone! Only a small percentage of the apprentices actually remained dog trainers for so many different reasons. The two top reasons had to do with customer service type situations. The first reason that swayed wanna be trainers away was feeling comfortable with being a “people person” and knowing how to handle the pet parents, even in sticky situations, in order to provide them with the best customer service possible. If you are the person who prefers dealing with dogs rather than people (I would hear that frequently), dog training is not for you! The other main reason was not every puppy or dog was so cute and compliant that it was all fun and games! I took it upon myself to find an outside source to send the most difficult dogs I encountered. Petco did not want us dealing with any aggression. I will go more in to detail about this with one of my upcoming guest, Chuck Stella, from Elite K911. However, I had excellent managers that were so supportive and helped me grow the dog training department by offering obedience classes and puppy playtimes. I really did look forward to each day I worked there. I am forever indebted to the management there because of the experience it gave me. I stayed at Petco for four years and was exposed to so many different dogs. Rescue dogs, purebred dogs, even dogs with disabilities. I really enjoyed working with their pet parents and helping them. I soon realized that dog training wasn’t just about training the dogs. It was more about empowering their pet parents to communicate with their dogs. It was most effective when the pet parent was consistently clear, to the point where it left no doubt in the dog’s mind what they were being asked to do. I loved to hear from the humans “Oh! It’s really me you are training!’ Then, the gratification I felt and still feel after all these years, when you actually get the dog to sit, stay, or come to you. It still amazes me that an animal can be taught to do these specific skills, (Pictured above: Nico, the Belgian Tervuren, Josie, the Golden Retriever, and Teddy, the Golden Doodle, in a class at Petco) After about four years, one of my clients approached me and told me he wanted to make a brochure for me. It took me a little while to figure out what this generous offer really meant. I always had the intention of going out on my own, but I still wasn’t quite ready. However, I took him up on the offer and left Petco later that year to start my own company, Cleveland Canine Concierge. He even designed my logo, which I am so proud to share with my clients. I will be eternally grateful to this person I refer to as Dan the Man! On 1/6/17, Cleveland Canine Concierge was formed. Now, I was able to help people with their dogs in their homes. I was no longer just limited to the classroom environment at Petco. All throughout this process, I had a mentor, and it was somebody I actually mentored while I was at Petco. His name is Gary Flynn. Gary will be a frequent guest on my podcast, talking about all things about dogs. Whenever I had a question, or something was over my head, I would call Gary, and he would help me out. He came on several appointments with me. One of those appointments was a client who was having issues with his Invisible Fence. I had no knowledge of how the system worked and Gary showed me and the client how to train the dog on the electronic collar used for this system. From that day forward, I have been able to help many clients with their Invisible Fence as well as do-it-yourself home boundary systems. (Gary Flynn and his German Shorthaired Pointer, Bella) After nine years of being on my own, I realized all the different issues that come up when talking to people about dogs. I started thinking about a different way to reach people other than the people who have reached out to me for help. I tossed around the idea of a podcast, but didn’t think it would be possible. Yet, here we are! I thought podcasting would be a great way to get the message out, and it's fun! I will be bringing in guests in my community to talk about things like veterinary care, nutrition, grooming, therapy dogs, how to get your dog to swim, and where to take them swimming. If you like this post, please click on the heart emoji underneath the video. I hope you will tune in to my future episodes. We have a lot of exciting things to talk about! Thanks for reading Canine Concierge! Subscribe for free to receive new posts and support my work. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit canineconcierge.substack.com

    5 min

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A space to embrace your dog and understand their behavior. Bi-weekly episodes exploring all things positive reinforcement training + effectively communicating with your dog. Because dogs are simple, when their owners have the right information. canineconcierge.substack.com

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