Soft Skills Engineering

Jamison Dance and Dave Smith
Soft Skills Engineering

It takes more than great code to be a great engineer. Soft Skills Engineering is a weekly advice podcast for software developers about the non-technical stuff that goes into being a great software developer.

  1. -2 DIAS

    Episode 436: Paralyzed by checkboxes and I'm on a "must keep happy" list

    In this episode, Dave and Jamison answer these questions: Marcus Zackerberg asks, I work at a megacorp whose recent focus has been on reliability. The company already has mature SLO coverage outage response standards, but my org has taken it to the extreme this year. For example… There is now a dashboard of “service health” that is reviewed by engineering leadership. In it, services are marked “unhealthy” permanently upon a failing check (think HTTP /health). To return to a “healthy” state, one must manually explain the failure with an entry in a spreadsheet, which must be reviewed and signed off. Increasingly I feel this has the opposite effect, discouraging nuanced work to improve reliability and instead becoming “checkbox driven development”, as well as impacting our ability to ship on our existing roadmap items. Additionally, our tech lead is fairly junior and frequently fails to communicate the org’s expectations to the team, leading to us being under the gun of the reliability dashboard often. Any advice on how to make the best of this situation? Hi Guys! I’m a senior engineer at a mid sized software company. The company has had a couple of high level departures recently, and during that process I’ve come into the knowledge that my name is one of a handful on a list of “engineers to keep happy”. I feel like this information should be of use to me, but I’m unsure on how I should leverage it. On one hand it’s nice to know I’m valued, but I think I’d rather be explicitly told that or better yet, receive dollars in lieu of praise. I’m also at the point in my career where I’m looking for staff roles, and the topic of promotion has come up several times with my manager. He supports me (and I believe him), but we agree that it would be difficult to make the case to the business. What do I do with this new knowledge, and is there a way to benefit from it without accidentally triggering a preemptive search for my own replacement?

    34 min
  2. 18/11

    Episode 435: How to make my boss actually do something and kindly shooting down

    In this episode, Dave and Jamison answer these questions: First! I recently listened to episode 178 (huge backlog of episodes to work through!) and Dave made the assertion (in 2019!) that 47% of all companies would be remote by 2023: wildly close, what else do you see in the future? Second: my work situation continues to confound and external insight would be helpful! My boss and I have a long working history going back to an entirely separate company. I’m a high-ownership/high-drive Principal level IC and feedback has been lackluster. Takeaway from last years performance review would be best summarized as “I agree with your self review. End message.” I’ve been working to “manage up” and mentor (reverse mentor?) him, but he always makes snap decisions and then refuses to reevaluate after presented with more info. Coupled with his myopic view of our team’s scope and general preference for speaking only (not much for action), I’m trying to figure out how to get where I want to be without burning an old and historically very useful bridge! I want to work on big technical problems, instead I’m de facto manager of a team… I managed before and did not enjoy being responsible for people. As a principal I’m responsible for their output somewhat, but if they underperform I work with their manager and them to prioritize, and do up front work to incentivize their investment in what we’re doing… help! What do I do when my teammate proposes a new architecture or framework in a new project? It might solve some existing problems but has a high chance to create technical debt and make the onboarding harder for new engineers. How can I convince them to use the existing solution while still helping them feel comfortable sharing their opinion next time? If I follow their suggestion but things don’t go well, how can I convince them to refactor the structure without them feeling like I’m blaming them?

    33 min
  3. 11/11

    Episode 434: Forgetful boss and nothing to say

    In this episode, Dave and Jamison answer these questions: My boss has been forgetting a lot of stuff lately — decisions from team discussions, action items from meetings, their own decisions that they then go against later, etc. They’re great overall, and this is definitely just a human thing… we’re not perfect. But how can I help them remember or remain accountable without feeling like the snitch from “Recess”? Listener Gill Bates, Hey! I started working in a big tech company recently and I feel like I am on a different planet all of a sudden. Before, I did only work in startups and small companies. I have joined as a senior developer and have a weekly 1:1 meeting with my manager, but also a biweekly 1:1 meeting with the skip level manager. The latter is where I am having problems. I don’t really know what to talk about in this meeting and fear that this is seen as disengagement. The first time I had the meeting, the skip level manager mentioned that he was sure I would have tons of questions and in reality I had none at all. I feel like, in my senior role, I must come into this meeting with good questions, but all questions I have, I am discussing with my peers or manager directly. So nothing left really for my skip level manager. I am starting to prepare fake questions, where I already know the answer to, just to seem engaged. It feels like a game. So please Dave & Jamison, tell me how to play that 1:1 skip level manager game.

    34 min
  4. 4/11

    Episode 433: My teammate pretends we decided, but we didn't and my team is getting worse and worse

    In this episode, Dave and Jamison answer these questions: Hey guys! I recently moved onto a new team, and my teammate has an interesting way of resolving differences of opinions. He simply says “we decided” and then follows it up with his preferred approach. These are decisions that I know have not been made. This engineer is mid-level, so it isn’t the “royal we” of a tech lead. How do I handle this? Something tells me that responding with “nuh uh!” isn’t the right strat. I’m a Principal Engineer at a large tech company who’s been with the same team for almost 8 years now! The team used to be part of a startup and we’ve been fortunate enough to be acquired by Big Tech three years ago. As a result, we’ve also more than doubled in team size. However, as we’ve aggressively grown over the last few years, I feel like we’ve inadvertently hired many “average” engineers. I find that some of our newer team members simply pick off the next ticket in the queue and do the bare minimum to progress the task. What happened to the boy scout rule? Where did the culture of ownership go? This also affects the genuinely great engineers on the team who start feeling like the others aren’t pulling their weight. Any advice on how to level up the culture? Or do I need to adjust my expectations and simply accept that any team of a sufficient size will have folks from a range of abilities and attitudes?

    31 min
  5. 21/10

    Episode 431: Stinky.js and power hungry friend

    In this episode, Dave and Jamison answer these questions: Hey! Love your podcast! I’ve been poached by a startup which sounds really exciting but I’m worried whether it is a good career move for me. I am currently working with backend, however this company would have more of a full stack role and it would be lots of nodeJS and Typescript 🤢 anything javascript related screams frontend to me and it is not something I want to be good at. However, besides this, the product sounds interesting and I would definitely have a lot to learn. I also have this inferior feeling that I’m lacking skills because I didn’t study CS. Will I still be able to become a good engineer even if that’s in NodeJS? 😁 Listener Ben asks, Hiya! I’m a young developer with a broad range of experience (everything from hardware to full-stack web and mobile), and I’ve found myself quite useful at many startups. I just started a new position at a nice startup in my area, but I’m being recruited by one of my close friends from college. He’s the power-hungry type, currently working at a mega-tech corp but wants to make a startup and get rich. He’s very smart and charming, and while I am skeptical of his ability to make a great product I think he can certainly raise a bunch of investment capital without too much worry. My question is: would you ever consider joining a close friend’s startup, and if so what would you need (in terms of contract/equity/salary, runway, savings) to be confident about making that commitment? Thanks!

    35 min
  6. 14/10

    Episode 430: Should I quit this job I'm underqualified for and honestly torpedoed my promo chances

    In this episode, Dave and Jamison answer these questions: I work at a large tech company, been there for about two years at the time of writing this question. I got in by sheer luck since I’ve interviewed at many teams in this company before finally landing an offer and I’m starting to think I don’t belong. I constantly feel like I don’t do a good job to the point where I’m starting to feel incredibly depressed. My question is, what would you do in this situation? I keep thinking I should leave but it’s not like the work is stressful and not interesting. I also realize I have a pretty solid setup (6 mile no traffic commute, great coworkers, free ev charging, and job security seems solid) so I’m hesitant on giving that up. I also think even if I leave, would I just repeat the cycle again at a new job/company? I’m pretty stuck I’m a year into my first job at Mega Corp post-graduation. Due to high turnover, I’ve ended up taking on tasks that would have originally gone to more experienced developers. I’ve grown and received positive feedback from my manager and skip manager, who have both mentioned potential for promotion. However, in my 1:1s, I’ve expressed that I’m not looking for a promotion yet because I want to solidify my current role and improve my work-life balance. I still have many coding fundamentals to develop, and I’ve been stressed and working long hours to take on these responsibilities. I’m now worried that my honesty might have affected my chances of being promoted and that I might be seen as someone not interested in progressing (which is probably frowned upon in big tech). How should I navigate this situation? Is it okay that I’ve been candid, or should I reconsider my stance on promotion? Thanks!

    31 min

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Sobre

It takes more than great code to be a great engineer. Soft Skills Engineering is a weekly advice podcast for software developers about the non-technical stuff that goes into being a great software developer.

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