Foundations of AI in Microsoft Azure - Episode 9: Question answering with the Language Service

In this episode, we explore how to build intelligent, AI-powered conversational bots using Azure AI Language’s custom question-answering capabilities. You'll learn how this technology enables bots to deliver fast, accurate, and natural responses to user questions—making them essential for customer support, virtual assistants, and enterprise helpdesks.

We’ll guide you through the process of creating a custom knowledge base, including how to import existing FAQ documents or manually enter question-and-answer pairs. You'll also discover how adding alternative phrasings for questions can significantly improve the system's accuracy and flexibility. Finally, we cover how to test, deploy, and manage your Q&A project using Azure AI Language Studio, turning your data into a fully functional conversational experience.

Whether you're a developer, IT professional, or simply curious about AI, this episode will give you a practical and insightful look into bringing intelligent Q&A systems to life with Microsoft’s Azure AI tools.

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