CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

CS RevSpeak
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CS RevSpeak - The Podcast for the Revenue-Driven Customer Success Leader

Welcome to CS RevSpeak, the podcast dedicated to Customer Success Leaders who are at the forefront of driving revenue growth. Hosted by Angeline, an experienced CS leader and founder of CS RevSpeak, this podcast is your go-to resource for actionable strategies, practical tips, and expert insights for confidently leading revenue-driven CS teams. Join us as we explore the evolving role of Customer Success in today’s business landscape, with a focus on commercial conversations, data-driven decision-making, and innovative strategies that turn CS teams into revenue engines.

Episodes

  1. 4 NOV

    Why Transitioning to Revenue-Driven CS Does Not Have to Be Difficult

    Episode Guest: Eleni Vorvis, Customer Success Coach, Advisor & ConsultantLinkedIn ProfileIn this episode of CS RevSpeak, Angeline speaks with Eleni Vorvis, Customer Success Coach, Advisor & Consultant, to explore the evolving role of Customer Success and its transition towards owning revenue. Eleni shares her insights on how CS leaders can develop the right mindset and leverage their existing skills to make this shift less daunting. She discusses why it’s crucial for CS teams to embra...

    43 min
  2. Establishing a Strong Foundation for Revenue-Centric Customer Success

    21 OCT

    Establishing a Strong Foundation for Revenue-Centric Customer Success

    EPISODE GUEST: Ramses Bossuyt, Co-Founder of House of RetentionLinkedIn ProfileIn this episode of CS RevSpeak, Angeline speaks with Ramses Bossuyt, Co-Founder of House of Retention, about the realities of leading a revenue-driven Customer Success team and the importance of adapting to the evolving expectations of CS leadership. Ramses shares his experience on how CS leaders can successfully transition their teams to hold revenue accountability and the impact this shift has on cross-functional...

    35 min
  3. Driving Revenue Accountability in Cross-Functional Teams

    7 OCT

    Driving Revenue Accountability in Cross-Functional Teams

    Episode Guest: Bob Mathers, Revenue Coach & ConsultantLinkedIn ProfileIn this episode of CS RevSpeak, Angeline sits down with Bob Mathers, a seasoned revenue coach and consultant, to dive deep into the challenges of leading a revenue-centric Customer Success team. Bob shares his thoughts on why customer success leaders often bear the brunt of retention failures, even as other departments continue to hit their targets. He also discusses the need for cross-functional alignment, the importan...

    29 min
  4. 5-Steps to Transitioning Your CS Team to Drive Revenue

    23 SEPT

    5-Steps to Transitioning Your CS Team to Drive Revenue

    Episode Guest: Guy Galon, CS Executive AdvisorLinkedIn Profile | The CSCycleIn this episode of CS RevSpeak, Angeline welcomes Guy Galon, Customer Success Executive Advisor and Founder of CSCycle, to discuss the increasingly prominent role of revenue in Customer Success. Guy shares his perspective on the delicate balance between driving revenue and maintaining the trusted advisor status that CS teams are known for. Together, they explore the challenges of transitioning a CS team to carry...

    38 min
  5. What Can CS Learn from Sales in Order to Drive Revenue Growth?

    9 SEPT

    What Can CS Learn from Sales in Order to Drive Revenue Growth?

    Episode Guest: Rav Dhaliwal, Investor & Former CS ExecLinkedIn Profile | Rav's Blog Link to Rav's article: The Opportunities for Customer SuccessIn the inaugural episode of CS RevSpeak, Angeline sits down with Rav Dhaliwal, a seasoned Customer Success executive turned investor, to explore the evolving role of Customer Success in revenue generation. Rav shares his insights on the critical difference between being accountable for a revenue number and being responsible for achieving it...

    31 min
  6. Introducing CS RevSpeak: Empowering CS Leaders to Drive Revenue

    2 SEPT

    Introducing CS RevSpeak: Empowering CS Leaders to Drive Revenue

    Welcome to CS RevSpeak! This podcast is for Customer Success leaders driving revenue growth. Join me, Angeline Gavino, as I dive deep into strategies, frameworks, and insights from top CS experts. Tune in for actionable tips that empower your CS team to succeed! Subscribe to CS RevSpeak! If you found today’s episode valuable, make sure to subscribe on your favorite podcast platform so you never miss an episode. We’d love to hear your thoughts—leave a review and let us know how we’re...

    5 min

Trailer

About

Welcome to CS RevSpeak, the podcast dedicated to Customer Success Leaders who are at the forefront of driving revenue growth. Hosted by Angeline, an experienced CS leader and founder of CS RevSpeak, this podcast is your go-to resource for actionable strategies, practical tips, and expert insights for confidently leading revenue-driven CS teams. Join us as we explore the evolving role of Customer Success in today’s business landscape, with a focus on commercial conversations, data-driven decision-making, and innovative strategies that turn CS teams into revenue engines.

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