Building Tomorrow's Insurer

Nigel Fellowes-Freeman
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Building Tomorrow's Insurer Podcast

Hosted by Kanopi’s Founder and CEO Nigel Fellowes-Freeman, 'Building Tomorrow's Insurer' slices through the complex insurtech landscape. Simple, clear, and forward-thinking – this podcast is your guide to understanding how technology is rewriting the rules of insurance. Each episode brings together industry leaders, innovators, and disruptors for in-depth conversations on how emerging technologies are reshaping the landscape of insurance. Follow us on LinkedIn: https://www.linkedin.com/company/kanopicover/ Follow our YouTube channel: https://www.youtube.com/channel/UC7bBpTJEoJ-oaVm5xaMCigg

  1. Ep 17 | Building tomorrow's insurer | Revolutionising SME insurance with Anish Sinha of upcover

    1 DAY AGO

    Ep 17 | Building tomorrow's insurer | Revolutionising SME insurance with Anish Sinha of upcover

    Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this exciting episode of Building Tomorrow's Insurer, host Nigel Fellowes-Freeman is joined by Anish Sinha, co-founder of upcover, Australia's fastest-growing insurance platform for small businesses. With his background at Goldman Sachs and nearbuy.com, Anish brings a unique perspective on revolutionizing the SME insurance landscape. Key themes covered in this episode include: The journey of building a digital-first insurance platform for SMEs Leveraging technology to simplify the insurance buying process The role of AI and large language models in shaping the future of insurance Balancing innovation with regulatory compliance in insurtech The importance of trust and transparency in digital insurance distribution Predictions for the commercial insurance industry over the next decade Advice for aspiring insurtech founders entering the regulated insurance space Whether you're an insurtech entrepreneur, an insurance industry professional, or interested in the digital transformation of financial services, this episode offers valuable insights. Tune in to hear Anish Sinha's perspective on building tomorrow's insurer and how upcover is changing the game for small business insurance in Australia.

    46 min
  2. Ep 16 | Building tomorrow's insurer | Navigating the talent landscape in insurance with Daniel Elliott

    18 SEPT

    Ep 16 | Building tomorrow's insurer | Navigating the talent landscape in insurance with Daniel Elliott

    Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this illuminating episode of Building Tomorrow's Insurer, host Nigel Fellowes-Freeman is joined by Daniel Elliott from Blake Oliver Consulting. With extensive experience in talent acquisition and management across the insurance and insurtech sectors, Daniel provides unique insights into the evolving landscape of talent in the insurance industry. Here are some key themes covered in this episode: The changing dynamics of talent acquisition in the APAC insurance market Strategies for attracting top tech talent to the traditionally "unsexy" insurance sector The impact of AI and digitalization on hiring practices and job roles How to future-proof talent pipelines in a rapidly evolving industry The potential for "acqui-hires" in the insurtech space Balancing technical skills with cultural fit in recruitment The importance of diversity, equity, and inclusion in building tomorrow's insurance workforce Whether you're an insurance executive looking to build a cutting-edge team, an HR professional in the financial services sector, or an insurtech entrepreneur aiming to attract top talent, this episode is a must-listen. Tune in for Daniel Elliott's expert insights on navigating the talent landscape and building the workforce that will shape tomorrow's insurer.

    52 min
  3. Ep 15 | Building tomorrow's insurer | Decoding Insurtech trends and AI's impact with Dr. Andrew Johnston

    28 AUG

    Ep 15 | Building tomorrow's insurer | Decoding Insurtech trends and AI's impact with Dr. Andrew Johnston

    Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the cutting edge of insurtech and digital innovation in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this insightful episode of Building Tomorrow's Insurer, host Nigel Fellowes-Freeman is joined by Dr. Andrew Johnston, the author behind Gallagher Re's influential quarterly insurtech reports. With extensive experience in analyzing global insurtech trends, Dr. Johnston provides a unique perspective on the evolving landscape of insurance technology. Here are some key themes covered in this episode: Unpacking key findings from Gallagher Re's Q2 2024 Insurtech Report The shift towards B2B models and strategic investments in insurtech Exploring the growing role of AI in insurance and reinsurance Navigating regulatory challenges in the age of AI and insurtech The future of insurance and predictions for the next decade Advice for insurtechs navigating the current market landscape Whether you're an insurtech entrepreneur, an insurance industry professional, or interested in the future of financial services, this episode is a must-listen. Tune in for Dr. Andrew Johnston's expert insights on the transformative trends shaping tomorrow's insurer.

    55 min
  4. Ep. 14 | BTI | From Adversaries to Allies: Reimagining Insurer-Regulator Relationships with Alison Cameron

    12 AUG

    Ep. 14 | BTI | From Adversaries to Allies: Reimagining Insurer-Regulator Relationships with Alison Cameron

    Featured in Feedspot's Top 10 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this insightful episode, Nigel sits down with Alison Cameron, Head of Risk and Regulation at HammondCare and Head of Governance, Risk & Compliance at Youi Insurance. With over 24 years of experience in the financial services industry across the United States, Hong Kong, and India, Alison brings a wealth of knowledge in governance, risk management, and regulatory compliance. The conversation delves into critical topics shaping the insurance industry: The evolving regulatory landscape post-Hayne Royal Commission Strategies for proactive engagement with regulators Balancing innovation with risk management and compliance The importance of data governance and cybersecurity Addressing the needs of indigenous communities in financial services The future of insurance regulation and compliance Alison shares valuable insights on fostering a culture of compliance while encouraging innovation, the challenges of implementing new technologies like AI, and the importance of transparency in regulatory relationships. She also discusses her work with the ASIC Indigenous Financial Framework Committee and her vision for a more inclusive insurance industry. Whether you're a seasoned insurance professional or new to the industry, this episode offers crucial perspectives on navigating the complex interplay of risk, compliance, and innovation in the rapidly evolving insurance landscape.

    53 min

  5. 1 AUG

    Ep 13 Part 2 | BTI | Rebuilding Customer Trust: Innovative Strategies for Insurers with Troy Barnes

    Featured in Feedspot's Top 20 Insurance Podcasts, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman, as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this insightful second instalment of our two-part series, host Nigel continues his deep dive with transformation expert Troy Barnes, focusing on rebuilding customer trust and driving innovation in the insurance industry. Troy, previously Chief Officer Omne at FWD Insurance and ex-Chief Customer/Digital Experience Officer at Pizza Hut APAC, shares his wealth of experience in enhancing customer engagement and trust across multiple countries and industries. Key topics covered: Redefining customer-centricity in insurance Transforming claims into a "moment of trust" Leveraging technology for rapid, transparent claims processing Developing proactive intervention strategies to enhance customer well-being Balancing cost pressures with customer value Exploring the potential of embedded insurance and strategic partnerships Troy shares his experience in achieving remarkable customer engagement, including the rapid adoption of a health and lifestyle platform by 4 million users across ten countries. He offers a thoughtful perspective on how insurers can transition from passive risk managers to active, trusted partners in their customers' lives. This episode provides a nuanced exploration of the challenges and opportunities facing the insurance industry, offering strategic insights for leaders committed to driving meaningful change. Join us for a discussion that goes beyond surface-level solutions, delving into the core of what it means to build lasting customer relationships in today's dynamic insurance market. #InsurTech #CustomerTrust #InsuranceInnovation #DigitalTransformation #AustralianInsurance

    45 min

  6. 26 JUN

    Ep 13 Part 1 | BTI | Breaking Insurance Stagnation: New Growth Strategies with Troy Barnes, Ex-FWD Insurance

    Featured in ⁠⁠Feedspot's ⁠⁠⁠⁠⁠Top 20 Insurance Podcasts⁠⁠⁠⁠⁠⁠⁠, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, ⁠Nigel Fellowes-Freeman⁠, as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this eye-opening first instalment of our two-part series, host Nigel dives deep into the challenges facing the Australian insurance industry with transformation expert Troy Barnes. Troy, previously Chief Officer Omne at FWD Insurance and ex-Chief Customer/Digital Experience Officer at Pizza Hut APAC, shares his wealth of experience in driving digital transformation across multiple countries and industries. Key topics covered: The root causes of stagnation in the Australian insurance market Debunking myths about legacy tech holding back digital transformation Strategies for growth in an aging market with rising living costs How to achieve rapid digital transformation in weeks, not years The urgent need to engage younger demographics (21-35) with relevant, digital-first insurance products Troy provides actionable insights on how insurers can break free from the cycle of stagnation, drive innovation, and rebuild trust in the sector. Learn how he achieved NPS scores of 80+ in insurance and transformed operations across 13 countries in just one year. Don't miss this crucial discussion on finding new growth in a challenging landscape. Stay tuned for Part 2, coming soon! #InsurTech #DigitalTransformation #AustralianInsurance #InsuranceInnovation

    40 min
  7. Ep 12 | Building tomorrow's insurer | Embedding values in insurance with Maria DeOrueta, General Manager at Proplab

    13 JUN

    Ep 12 | Building tomorrow's insurer | Embedding values in insurance with Maria DeOrueta, General Manager at Proplab

    Featured in ⁠⁠Feedspot's ⁠⁠⁠⁠Top 20 Insurance Podcasts⁠⁠⁠⁠⁠⁠, Kanopi's latest podcast series 'Building tomorrow's insurer' explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman, as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this insightful episode, Nigel sits down with Maria DeOrueta, General Manager at Proplab - Powering SGUA & Property Insurance Plus. Maria brings her extensive experience in driving cultural transformation within the insurance sector. The conversation delves deep into embedding cultural values in everyday interactions to foster trust and innovation. Maria shares her perspectives on evolving customer relationships, aligning company values with customer expectations, and the role of empathy and care during claims periods. With real-world examples and thought-provoking insights, Maria discusses the importance of partnerships and community impact. She also explores how future-focused insurers can build a brand that resonates with people's values and contributes positively to society. If you're keen to gain valuable lessons on creating a values-driven, customer-centric insurance company, this engaging discussion with the insightful Maria DeOrueta is not to be missed.

    46 min
  8. Ep. 11 | Building Tomorrow's Insurer | Creating a culture of innovation with Shirin Danesh, Head of Enterprise Agility Bendigo & Adelaide Bank

    27 MAR

    Ep. 11 | Building Tomorrow's Insurer | Creating a culture of innovation with Shirin Danesh, Head of Enterprise Agility Bendigo & Adelaide Bank

    Featured in ⁠⁠Feedspot's ⁠⁠⁠Top 10 Insurance Podcasts⁠⁠⁠⁠⁠, Kanopi's latest podcast series 'Building tomorrow's insurer'  explores the intersection of InsurTech and digital disruption in the insurance industry. Join host and CEO of Kanopi, Nigel Fellowes-Freeman as he interviews industry leaders and unpacks the latest trends shaping the future of insurance. In this insightful episode, Nigel sits down with Shirin Danesh - Head of Enterprise Agility at Bendigo Bank and Amazon bestselling author of "Level Up: From Unseen to Sought-After." Shirin brings her extensive experience in driving agile transformation across sectors like banking, insurance, and technology. The conversation delves deep into cultivating the right corporate culture for fostering innovation within large enterprises. Shirin shares her perspectives on the evolution of customer-centric and employee-first mindsets that are shaping modern organizations. With real-world examples and thought-provoking anecdotes, Shirin unpacks the key pillars for successful culture transformation - from empowering decision-making to effective communication across diverse teams. She also offers insights into overcoming resistance to change and creating environments that support continuous learning. If you're keen to gain valuable lessons on building community-driven, future-focused organizations primed for sustainable growth, this engaging discussion with the insightful Shirin Danesh is not to be missed.

    36 min
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About

Hosted by Kanopi’s Founder and CEO Nigel Fellowes-Freeman, 'Building Tomorrow's Insurer' slices through the complex insurtech landscape. Simple, clear, and forward-thinking – this podcast is your guide to understanding how technology is rewriting the rules of insurance. Each episode brings together industry leaders, innovators, and disruptors for in-depth conversations on how emerging technologies are reshaping the landscape of insurance. Follow us on LinkedIn: https://www.linkedin.com/company/kanopicover/ Follow our YouTube channel: https://www.youtube.com/channel/UC7bBpTJEoJ-oaVm5xaMCigg

Information

  • Creator
    Nigel Fellowes-Freeman
  • Years Active
    2021 - 2024
  • Episodes
    48
  • Rating
    Clean
  • Copyright
    © Nigel Fellowes-Freeman
  • Show Website
    Building Tomorrow's Insurer

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