Uncomfortable Dental Conversations

Mike Czubiak and Steve Sperry
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Uncomfortable Dental Conversations

Dental coach Steve Sperry and Dr. Mike Czubiak take on those difficult, awkward, and uncomfortable conversations that dentists have to have with their team, with their patients, and with others.

  1. Exposed Again!

    25/11/2020

    Exposed Again!

    Wreckless employee behavior can put the whole team at risk of getting COVID or having to quarantine. Dr. Mike and Coach Steve feel the pressure from its fall out.

    12 min
  2. Epic Call Recording Fail

    16/08/2020

    Epic Call Recording Fail

    Has the COVID shutdown caused a leak in Dr Mike's new patient pipeline? Does he have a clue of what is happening up front? Coach Steve makes him face the music or at least the epic phone call fail.

    12 min
  3. Do You Have a Plan?

    18/05/2020

    Do You Have a Plan?

    Does Dr Mike have a plan for taking care of all of his patients after he reopens the office? The coronavirus pandemic has caused plenty of disruption to our patients' routine and restorative care. Coach Steve talks about options to get him back on track.

    14 min
  4. We Need Hazmat Suits!

    27/04/2020

    We Need Hazmat Suits!

    Team zoom meetings can be fun until a team member freaks out and panics the team. Coach Steve and Dr Mike talk about zoom meetings, blind walks, and elbow bumps.

    14 min
  5. You're Laid Off

    06/04/2020

    You're Laid Off

    Delivering tough new is usually not a dentist's favorite job. Do you do it by email, text, in-person? Coach Steve has his opinion.

    9 min
  6. COVID-19: The Stress of the Strain

    05/04/2020

    COVID-19: The Stress of the Strain

    Remaining calm and remaining in charge during the stress of challenging times is what Coach Steve wants Dr Mike to do. This strain of the coronavirus will challenge us.

    6 min
  7. You Broke My Loupes!

    02/03/2020

    You Broke My Loupes!

    Breaking or losing dental equipment gets costly real quick. Listen to Dr Mike freak about his beloved loupes.

    15 min
  8. Episode #6 Sexually Inappropriate!

    10/02/2020

    Episode #6 Sexually Inappropriate!

    Sometimes it is a team member that gets us in a bad spot. Can Coach Steve talk his way out of this one?

    12 min
See All (13)

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Dental coach Steve Sperry and Dr. Mike Czubiak take on those difficult, awkward, and uncomfortable conversations that dentists have to have with their team, with their patients, and with others.

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