What's Next In

Mastercard
What's Next In Podcast

Welcome to 'What's Next In,' the new Mastercard podcast that covers trends and topics that affect our lives professionally, personally and globally. "What's Next In" informally explores big ideas and trends from different parts of the business and explains how Mastercard is leading the industry into the future. Hosted by Vicki Hyman, managing editor of the Mastercard Newsroom. She'll discuss with our resident thought-leaders, experts and employees how Mastercard is helping shape the future and set the standard by harnessing these emerging trends and leading conversations on these topics. Subscribe now and let Mastercard show you… What’s Next In…

  1. What's Next In: Why cyber scams are on the rise

    30 APR

    What's Next In: Why cyber scams are on the rise

    With rise of advanced technology, fraudsters are tricking consumers out of more money than ever before, through more channels than ever before: emails, texts, social media, phonecalls. In just the U.S., consumers reported losing more than $10 billion to fraud in 2023, a record — and many people are too embarrassed or ashamed to report they’ve been scammed.  In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Chris Reid, the company’s executive vice president of Identity Solutions, on the evolution of various fraud and scam tactics, how we’re using technology to combat them and measures we’re encouraging customers and consumers alike to take to protect their money.   “The wonderful thing about humans is that we are inherently trusting, and that is what makes society function and be vibrant,” Reid says. “It’s that small subset of criminals who take advantage of that.”  To fight this growing threat, Mastercard last week announced Scam Protect, a suite of products and services powered by AI, biometrics and open banking. “The same cutting-edge technology that can fight fraud can also help identify and protect consumers from scams,” Reid says. “But we’re going beyond tech — we are collaborating with organizations across the ecosystem to fight scams through new technologies and education.” To hear more from Reid, tune in now.

    26 min

About

Welcome to 'What's Next In,' the new Mastercard podcast that covers trends and topics that affect our lives professionally, personally and globally. "What's Next In" informally explores big ideas and trends from different parts of the business and explains how Mastercard is leading the industry into the future. Hosted by Vicki Hyman, managing editor of the Mastercard Newsroom. She'll discuss with our resident thought-leaders, experts and employees how Mastercard is helping shape the future and set the standard by harnessing these emerging trends and leading conversations on these topics. Subscribe now and let Mastercard show you… What’s Next In…

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