The SaaSiest Podcast

Daniel Nackovski & Thomas Sjöberg
The SaaSiest Podcast

Do you want to know what the secret sauce is of the most successful SaaS companies? This show follows founders and leaders of the most prominent European SaaS companies on their way to global success. Learn from their GoTo-Market strategies, how they scale, build winning teams and great products. If you are a SaaS founder or leader looking for tips and tricks from the best in class founders and companies then this is a show for you. Direct, informal and to-the-point discussions with a great level of hands-on advice for the listeners. The show is brought to you by two experienced SaaS professionals, Daniel Nackovski, and Thomas Sjöberg, founders of SaaSiest !

  1. 26 MARS

    178. Maja Voje - GTM strategist and Best Selling Author - Why Every New Product (Especially AI) Needs an ECP Strategy!

    In this episode, we sit down with GTM strategist and best-selling author Maja Voje to dive deep into the concept of the Early Customer Profile (ECP) - and why it’s more important than ever in the AI era. Maja explains what defines an ECP, where to find them, how to speak their language, and how to avoid the most common mistakes when launching new (especially AI-driven) products. We explore how to validate willingness to pay, protect yourself from underpricing, and structure a GTM team for success. This episode is a must-listen for anyone launching new products or features - whether you're an early-stage startup or an established company entering new territory. Here are some of the questions we addressed with Maja: What is an Early Customer Profile (ECP) and how does it differ from an Ideal Customer Profile (ICP)? Where and how can you find your ECPs - especially in AI-related markets? How should you message and sell to early adopters who are skeptical or risk-sensitive? How do you validate willingness to pay before fully launching a product? What pricing models work best in early-stage AI product launches - and how do you avoid underpricing? What are the most common GTM pitfalls when launching new products or features? Who should be on your internal "launch squad" to successfully bring a new AI product to market? Tune in and find out how you can successfully launch your new AI feature set.

    50 min
  2. 19 MARS

    177. Frederic Laziou, CEO, Puzzel - How to make the transition from a Feature Factory to an Outcome-Driven product approach!

    In this episode, we speak with Frederic Laziou, CEO, Puzzel, a leading European provider of cloud-based contact center solutions, helping businesses deliver seamless customer service across multiple channels. Their AI-powered CX platform integrates voice, email, chat, and social media, enhancing efficiency and personalization. With 25+ years of experience, Puzzel continues to innovate, ensuring businesses stay ahead in customer engagement.  We talked with Frederic about their journey well on their way to reaching 100m Euro in ARR, how M&A has been an important strategy, and a focus on defining a product operating model that supports sustainable and continued growth. Specifically in this episode, we discuss how a focus on building the right things from a product perspective is key, which also at times means sunseting product programs and features that don't support the P&L in a positive manner. How do you assess which features are adding real value versus those that are just adding complexity? Once you identify redundant or low-value features, what practical steps do you take to sunset them?  How do you communicate this to customers, and what challenges can you expect to face in ensuring a smooth transition? What are the biggest cultural or leadership challenges shifting from a "feature factory" mindset to an outcome-driven approach?  This and much more. Tune in to learn mode from Frederic and his team's journey moving away from a feature factory to an outcome-driven product approach that drives tangible financial value to both the customer and the business.

    55 min
  3. 5 MARS

    176. Maja Lindström, CPO, Talentech - Lessons learned from 8 acquisitions - The CPO perspective!

    In this episode, we speak with Maja Lindström, CPO, Talentech, a leading developer of HR providing a seamless talent journey through a centralized platform. With main hubs in Oslo, Amsterdam, Stockholm, Helsinki, and Copenhagen, Talentech's scalable solutions support every stage of the talent pipeline, offering personalization and flexibility to meet tomorrow's challenges. We talked with Maja about their M&A journey, 8 acquisitions to date and counting, and how you make the unifying process work from a product and technical staff perspective. Some of the questions we discuss in this episode are:  First, what are the different underlying strategies that can fuel an M&A strategy of this nature? What is the process of "onboarding" separate product teams into a new unified and larger team working on a platform strategy? What are the most common pitfalls to avoid here, and why? What is the process of integrating different products, at times on different tech stacks and different maturity levels? To be successful with this amount of frequent and large acquisitions, it requires a lot from the organization. Which are the key players, processes and characteristics needed from an organization to be successful in a process like this? How do you find a balance between product autonomy vs central platform thinking to avoid losing speed in deployment and releases? This is for all the product leaders out there and people considering an M&A strategy. Tune in to learn mode from Maja's journey of acquiring and integrating 8 product organizations into one platform unit.

    54 min

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Om

Do you want to know what the secret sauce is of the most successful SaaS companies? This show follows founders and leaders of the most prominent European SaaS companies on their way to global success. Learn from their GoTo-Market strategies, how they scale, build winning teams and great products. If you are a SaaS founder or leader looking for tips and tricks from the best in class founders and companies then this is a show for you. Direct, informal and to-the-point discussions with a great level of hands-on advice for the listeners. The show is brought to you by two experienced SaaS professionals, Daniel Nackovski, and Thomas Sjöberg, founders of SaaSiest !

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