12 episodes

Conversations that debunk myths, explore case studies and identify the keys to effective communication with a Certified Forensic Interviewer and special guests. Need to talk to an employee about a disciplinary issue? A family member or significant other about an uncomfortable topic? Attempting to uncover the truth of ”what really happened” through effective questioning and active listening? With unique perspectives from interrogators, exonerees, academics and professionals across multiple disciplines, learn how strategic communication can work to your advantage. Powered by Wicklander-Zulawski & Associates (WZ) and the International Association of Interviewers (IAI), ”Truth Be Told” brings to you some of the leading voices in the space of communication, investigations and interpersonal behaviors.

Truth Be Told Dave Thompson

    • Education

Conversations that debunk myths, explore case studies and identify the keys to effective communication with a Certified Forensic Interviewer and special guests. Need to talk to an employee about a disciplinary issue? A family member or significant other about an uncomfortable topic? Attempting to uncover the truth of ”what really happened” through effective questioning and active listening? With unique perspectives from interrogators, exonerees, academics and professionals across multiple disciplines, learn how strategic communication can work to your advantage. Powered by Wicklander-Zulawski & Associates (WZ) and the International Association of Interviewers (IAI), ”Truth Be Told” brings to you some of the leading voices in the space of communication, investigations and interpersonal behaviors.

    Is it a job interview or an interrogation? Studying the science of Interviewology with Anna Papalia.

    Is it a job interview or an interrogation? Studying the science of Interviewology with Anna Papalia.

    In this episode, Dave Thompson interviews Anna Papalia, author of Interviewology, about the art of interviewing. Anna shares her background in talent acquisition and her realization that there was a lack of research-backed tools to teach people how to interview. She developed the concept of interview styles, which include charmers, challengers, examiners, and harmonizers. Anna emphasizes the importance of self-awareness in interviews and how understanding your own interview style can help you adapt to different interviewers. She also discusses the scientific validation of Interviewology and the fear that many people have when it comes to job interviews. The episode concludes with a discussion on seeking feedback and the importance of authenticity in interviews. She also draws parallels between interviewing and dating, highlighting the need for self-awareness in both contexts. The conversation explores the use of scripts in interviews to mitigate bias and ensure structure. Anna emphasizes the importance of addressing failures and weaknesses honestly and using them as opportunities for growth. The conversation concludes with a discussion on the significance of asking thoughtful questions as a job seeker and the universal truth that different interview styles can complement each other.
     
    Truths:
    Self-awareness is crucial in interviews. Understanding your own interview style can help you adapt to different interviewers and improve your performance.
    There are four interview styles: charmers, challengers, examiners, and harmonizers. Each style has its own strengths and preferences in interviews.
    Interviewing is an artificial event where the power dynamics can change quickly. Both job seekers and hiring managers can benefit from understanding their own interview style.
    AI and applicant tracking systems have limitations in evaluating candidates. Authenticity and self-knowledge are more important than using scripted answers or relying on technology. Authenticity is crucial in job interviews, and being yourself can lead to success.
    Interviewing and dating share similarities, such as the need for self-awareness and the ability to answer questions about oneself.
    Using scripts in interviews can help mitigate bias and ensure a structured process.
    Addressing failures and weaknesses honestly and discussing what you have learned from them is important in interviews.
    As a job seeker, asking thoughtful questions demonstrates curiosity and can help you assess the fit of the job and company.
    Different interview styles can complement each other, and we can benefit from being open-minded and learning from others.

    • 49 min
    Leading with Humility and Recruiting for Character: A Story of Never Giving Up with former NFL player, Don Beebe

    Leading with Humility and Recruiting for Character: A Story of Never Giving Up with former NFL player, Don Beebe

    In this episode of the Truth Be Told podcast, host Dave Thompson interviews former NFL player Don Beebe. The conversation focuses on communication, both internally and externally, and how it has played a significant role in Beebe's career and life. Beebe shares stories about his journey to the NFL, including a pro day experience that led to his pro career starting before he played a down in college football. He also discusses his first NFL catch and the pressure and anxiety that came with it. Throughout the conversation, Beebe emphasizes the importance of seizing opportunities, staying prepared, and maintaining a strong sense of identity and humility. Don Beebe discusses the importance of teamwork, character, and resilience in achieving success in sports and in life. He shares the story of the Buffalo Bills' historic comeback in the playoffs and how their never-give-up mentality and strong team culture played a crucial role. Beebe also reflects on his own experiences, including the iconic play where he chased down Leon Lett to prevent a touchdown. He emphasizes the power of faith, contentment, and internal reflection in fighting our battles. Beebe's discusses his youth development program, “House of Speed” and his message to parents in supporting their children while keeping perspective and focusing on character development.
    Truths:
    Seize opportunities and be prepared for them, as you never know when they will come.
    Maintain a strong sense of identity and know what truly matters to you.
    Humility is a key quality of great leaders and can have a significant impact on relationships and team chemistry.
    Communication is essential in building strong relationships and creating a positive team culture.
    Chemistry and camaraderie among teammates are crucial for success in sports and other areas of life.
    Teamwork, character, and resilience are essential for success in sports and in life.
    A strong team culture and never-give-up mentality can lead to remarkable comebacks.
    Faith can provide strength and guidance in challenging situations.
    Contentment and focusing on character development are keys to long-term success.
     
     

    • 56 min
    Applying the Disciplined Listening Method to Effective Communication with Michael Reddington, CFI

    Applying the Disciplined Listening Method to Effective Communication with Michael Reddington, CFI

    In this episode, Dave Thompson interviews Mike Reddington, an expert in effective communication techniques. They discuss various topics related to communication, including teaching and mentoring, moving people from resistance to commitment, building credibility and trust, and minimizing internal distractions. They also explore the importance of understanding the other person's perspective, anticipating resistance in conversations, and creating a positive experience for others. The conversation highlights universal truths of conversation and provides valuable insights for improving communication skills. In this episode, Michael Reddington discusses the importance of disciplined listening and shares insights from his book 'Disciplined Listening'. He emphasizes the role of empathy in effective listening and provides practical tips for overcoming barriers to listening. Reddington also explains the four steps of disciplined listening and highlights the importance of applying this skill in various contexts.
     
    Truths:
    Teaching and mentoring are important aspects of effective communication.
    Moving people from resistance to commitment requires building trust and credibility.
    Reacting reflectively, rather than reflexively, can lead to better communication outcomes.
    Minimizing internal distractions and focusing on the other person's perspective can improve communication.
    Creating a positive experience for others and anticipating resistance can lead to more successful conversations. Disciplined listening is a crucial skill for effective communication and building relationships.
    Empathy plays a significant role in listening and understanding others.
    Overcoming barriers to listening, such as distractions and biases, is essential for improving listening skills.
    The four steps of disciplined listening include preparing to listen, focusing on the speaker, interpreting the message, and responding appropriately.
    Disciplined listening can be applied in various contexts, including personal relationships, professional settings, and negotiations.

    • 45 min
    The Truth behind Torture and Counterterrorism: Exploring Evidence-based Practices with Mark Fallon.

    The Truth behind Torture and Counterterrorism: Exploring Evidence-based Practices with Mark Fallon.

    In this conversation, counterterrorism expert Mark Fallon discusses the evolution of interrogation techniques and the importance of building rapport in obtaining accurate and reliable information. Fallon provides insight from his experience in high-profile terrorism investigations including the USS Cole and World Trade Center bombings as well as interrogations at Guantanamo. He highlights the shift from confession-driven methodologies to relationship building techniques, emphasizing the role of empathy in high-pressure interrogations. Fallon also addresses the need for improved interview training in law enforcement and the recognition of inept practices that have led to miscarriages of justice. Overall, the conversation emphasizes the importance of effective and ethical interrogation practices in obtaining actionable intelligence. This conversation explores the consequences of interrogational abuses, the opposition to coercive methods, the need for research in interrogation, the importance of depressurizing the interrogation environment, and the integration of science into practice.
     
    Truths
    Building rapport and treating suspects with respect is essential in obtaining accurate and reliable information during interrogations.
    Empathy is a crucial trait for interrogators, as it helps to establish trust and disarm resistance strategies.
    The shift from confession-driven methodologies to relationship building techniques has proven to be more effective in obtaining actionable intelligence.
    Law enforcement agencies need to prioritize interview training and embrace the body of research available in the psychological sciences to improve interrogation practices.
    Interrogational abuses can lead to unreliable information and intelligence.
    Opposing coercive methods is essential to protect human rights and uphold the constitution.
    Research plays a crucial role in improving interrogation practices.
    Depressurizing the interrogation environment can lead to more effective and truthful information.
    Integrating scientific knowledge into interrogation training can enhance effectiveness.
    Policing with virtue is a step towards community-embraced policing.

    • 57 min
    Behind the Badge: Crisis Communication and Mental Wellness with Former Police Chief Kristen Ziman

    Behind the Badge: Crisis Communication and Mental Wellness with Former Police Chief Kristen Ziman

    Former Police Chief of Aurora, IL, Kristen Ziman, discusses her career in law enforcement and the importance of effective communication in crisis situations with host, Dave Thompson. She shares her experiences leading during a mass shooting and the COVID-19 pandemic, highlighting the need for preparation and open communication channels. Ziman emphasizes the significance of managing upwards and creating an environment where feedback is valued. She also discusses the challenges faced by law enforcement officers and the importance of maintaining a high standard of performance. In this conversation, Kristen discusses the importance of effective communication and leadership during challenging times, such as the COVID-19 pandemic and the aftermath of George Floyd. She emphasizes the need for trust, autonomy, and open communication in law enforcement and community relationships. Ziman shares her experiences of dealing with high emotional states and the challenges of public communication as a leader. She also highlights the importance of creating a culture that encourages dissent and accountability, as well as destigmatizing mental health in law enforcement. Ultimately, Ziman encourages individuals to tap into the power of optimism and take control of their own future.
    Truths:
    Effective communication is crucial in crisis situations, and leaders must prioritize internal communication with their team before addressing external stakeholders.
    Preparing for the unexpected is essential, and organizations should regularly assess their readiness for potential crises.
    Open and honest communication is key to building trust and maintaining a positive organizational culture.
    Leaders should actively seek feedback from their team and create an environment where employees feel comfortable expressing their concerns and ideas. Effective communication and leadership are crucial during challenging times.
    Trust and autonomy are key factors in building strong relationships between law enforcement and the community.
    Leaders should be open to dissent and create a culture that encourages accountability.
    Destigmatizing mental health is important in law enforcement and other professions.
    Optimism and taking control of the future can lead to positive change.
     

    • 47 min
    What did he look like? Mindful Interviews with Forensic Artist, Gil Zamora

    What did he look like? Mindful Interviews with Forensic Artist, Gil Zamora

    In this episode, host Dave Thompson interviews Gil Zamora, a police sketch artist and former law enforcement officer. Gil shares his journey from law enforcement to becoming a sketch artist and discusses the training process for forensic artists. He also introduces the concept of the Mindful Interview Method and highlights the fallibility of human memory in eyewitness interviews. In this conversation, Gil Zamora discusses his experience as a forensic artist and the unique challenges he faced in creating sketches based on eyewitness descriptions. He shares the process of conducting interviews and sketching suspects, highlighting the importance of building rapport with the eyewitnesses. Zamora also discusses the impact of his work, including the emotional response it evoked in both the eyewitnesses and viewers. He emphasizes the need to avoid suggesting information during interviews and the danger of shaping evidence to conform to preconceived notions. Gil discusses his involvement with the viral Dove Real Beauty Sketches project, where Gil sketched women based on their own descriptions and compared them to sketches based on others' descriptions.  Zamora concludes by encouraging investigators to be mindful of the complexities of memory recall and to collect evidence without bias.
    Truths:
    Forensic artists receive training in both drawing and interviewing techniques, a unique combination.
    Perspective of the interviewer and the interviewee may equally contaminate the resulting sketch.
    The Mindful Interview Method emphasizes the exchange of information and the potential for memory contamination.
    The Dove Real Beauty Sketches project highlighted the difference between how women perceive themselves and how others perceive them.
    Building rapport with eyewitnesses is crucial in obtaining accurate information.
    Avoid suggesting information during interviews to prevent shaping evidence.
    Collect evidence with mindfulness of the complexities of memory recall.
    Adhere to principles and avoid shaping evidence to conform to preconceived notions.
     

    • 52 min

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