Wholehearted Podcast Coen Tan

As companies strive to deliver exceptional service, how can leaders cultivate a company culture that prioritizes empathy and builds trust with both customers and their team members?

How can leaders foster psychological safety for honest feedback, both internally and from customers?

In this new episode of the Wholehearted Leadership Podcast, Neeta Lachmandas, a Leader in Service Excellence and Transformation, brings her expertise in customer experience satisfaction, leadership and culture, and service transformation. Leveraging her strong background in fostering remarkable customer experiences, Neeta dives deep on the importance of trust and psychological safety. She explores how these elements are crucial for building strong, customer-centric organizations and empowering leaders to effectively guide their teams.

Neeta also shares her personal stories and insights from her inspiring career journey, from advertising to her diverse roles at the Singapore Tourism Board. While her legal background has proven valuable, Neeta emphasizes the importance of empathy and understanding people's experiences in achieving team success.

Don't miss this golden conversation! Tune in and discover the power of trust, empathy, and psychological safety for building stronger teams and delivering exceptional service!

To know more about Neeta, visit the following:

LinkedIn: https://www.linkedin.com/in/neetalachmandas/

#serviceexcellence #psychologicalsafety #customersatisfaction

Has a sudden family emergency threatened to derail your career and life?

How will being suddenly thrusted into the position of caregiver shape your life's trajectory?

Confronted with his father's sudden illness, Eric Lim had to take the responsibility of the caregiver to him.

His unwavering dedication to caregiving became his guiding principle, finding solace and purpose in prioritizing his father's well-being above all else.

Through this experience, Eric drew closer to his father and finding profound meaning in their shared experiences.

Eric’s practice into mindfulness was what helped him to stay focused and optimistic in the face of his challenges, and he remains passionate about sharing the power of mindfulness.

Today, as the Co-Founder of Somnus Sleep Wellness, Eric is dedicated to supporting individuals to prioritise their sleep-health, so that they can be mindful and rigorous in their personal and professional pursuits.

In our latest podcast episode on the Wholehearted Podcast, Eric shares his journey and insights on finding purpose through selfless caregiving. Tune in to gain inspiration and perspective on navigating life's twists with resilience and compassion.To know more about Eric Lim, visit the following:

LinkedIn: https://www.linkedin.com/in/ericlimcj

Website: https://www.somnuswellness.com

Linktree: https://linktr.ee/ericlimcj

As a leader, do you dream of a workplace buzzing with engaged employees, but find yourself limited by a fixed mindset?

You are not alone! Many leaders struggle to break free from scarcity thinking, hindering their ability to inspire and motivate their teams.

But what if there was a way to unlock abundance, not just for yourself, but for your entire team?

In this new episode of the Wholehearted Leadership Podcast, Khanh Vu, Gallup Certified Strengths Coach, talks about the multifaceted aspects of leadership. She shares her expertise from the authenticity, self-awareness, and resilience that Kintsugi Leadership teaches, to tapping into the unique strengths of employees and fostering engagement in the workplace.

Khanh Vu also shares her parents' incredible escape story, highlighting the courage and resilience that shaped her philosophy of leadership. It led her to find her path and create her own version of success by helping organizations to bring out the "inner beauty" in people, and create a truly empowering work environment.

Together, let’s uncover the secrets to leading abundantly and with heart. Tune in and discover a treasure of valuable insights!

To know more about Khanh Vu, visit the following:

LinkedIn: https://www.linkedin.com/in/khanhvutalentengagement/

Website: https://satoriconnect.com/

As you go through your daily interactions with people, have you ever wondered why certain conversations leave you feeling drained or deeply lethargic?

Could hidden energy vampires be lurking in your life, sapping your vitality without you even realizing it? How does it affect your holistic health?

In this episode, Dr. Kawann reveals the concept of "energy vampires" and the draining tasks that plague our daily lives. Through her work as an electrical engineer and personal Energy Strategist, she emphasizes understanding the root causes behind these draining interactions.

Introducing the transformative PEEMS model, Dr. Kawann advocates for nurturing not just the physical body, but also the emotional, mental, and spiritual dimensions. By embracing this holistic approach, individuals can unlock a profound sense of well-being and fulfillment.

Join our conversation as Dr. Cornelia Kawann shares her insights on changing your energy and transforming your life, guiding everyone towards personal radiance and vitality.

Tune in and take the first step towards a more energized existence today!

To know more about Dr. Cornelia, visit the following:

LinkedIn: https://www.linkedin.com/in/cornelia-energy-on/

Facebook: https://www.facebook.com/cornelia.kawann.37/

Instagram: https://www.instagram.com/cornelia_energy_on/

Youtube: https://www.youtube.com/@corneliaenergyon

Tiktok: https://www.tiktok.com/@corneliaenergyon

Website: https://www.corneliakawann.com/

What makes an ordinary story extraordinary? How does telling one’s story affect a storyteller? How about the story listener? When can it be therapeutic?

Step into the captivating world of storytelling in this new episode of the Wholehearted Podcast. We are delighted to have Anna Ong, the founder of What’s Your Story Slam, to talk about the transformative magic of storytelling and its profound impact on both the audience and the storytellers themselves.

Anna, a former banker turned storyteller and coach, takes us on her personal journey of being a misfit into a permission giver, creating a platform for people to tell their stories unapologetically. Through storytelling, Anna empowers individuals to embrace the essence of vulnerability and credibility so that they can build authentic connections with others.

Join us and take note of the key insights as we delve more into the heart of storytelling with Anna Ong!

Listen wholeheartedly!

To know more about Anna, visit the following:

LinkedIn: https://www.linkedin.com/in/anna-ong/

Website: https://www.anna-ong.com/

Could you imagine waking up one day, a successful entrepreneur of 16 years, only to find yourself suddenly unable to use your fingers, engulfed in unexplained pain?

Ever been a confident speaker before thousands, only to see your world crumble as you battle excruciating pain and extreme depression, even fearing the confines of an elevator?

This new episode of the Wholehearted Podcast opens a door to the extraordinary story of Joseph Wong, the visionary founder of Rise Up Global, and an award-winning human leadership coach, author, and keynote speaker. His life's journey took an unforeseen turn in 2019, leading him on an extraordinary path of discovery and healing.

Refusing to accept a lifetime of medication as his fate, Joseph embarked on a holistic healing quest, exploring unconventional therapies and confronting his inner demons head-on.

Through unwavering determination and a deep spiritual connection, Joseph not only found physical relief but also rediscovered his inner strength, realizing that the darkest moments can lead to the brightest revelations.

Join us as Joseph shares his inspiring story of resilience and renewal in this episode, and discover how embracing holistic healing and trusting in a higher purpose can lead to remarkable transformations in your own life.

Listen Wholeheartedly!

To know more about Joseph, visit the following:

LinkedIn: https://www.linkedin.com/in/josephriseup/