34 min

Feedback The Bottom Line

    • Business

It's useful to know how you're doing at work, but feedback from managers and colleagues can often be unhelpful, upsetting, or even non-existent. So what's the best way to give and receive it?
Evan Davis and guests discuss some top techniques, particularly in the tricky area of negative feedback, and the importance of training managers in how to have these conversations. But feedback isn't just about managers - we learn the best ways for employees to receive and act on it.
Plus, how frequently should an employee's performance be measured - we discuss the pros and cons of the annual appraisal - and whether technology helps or hinders.
Evan Davis is joined by:
Catherine Hearn, UK HR director, Amazon
Katie Obi, chief people officer, Advanced
Margaret Cheng, HR consultant, executive coach and author of 'Giving Good Feedback'
PRODUCTION TEAM:
Producer: Simon Tulett
Researcher: Paige Neal-Holder
Editor: Matt Willis
Sound: Graham Puddifoot and Hal Haines
Production co-ordinator: Rosie Strawbridge
The Bottom Line is produced in partnership with The Open University.
(Picture: A woman and a man talking at a desk. Credit: Vladimir Vladimirov, Getty Images)

It's useful to know how you're doing at work, but feedback from managers and colleagues can often be unhelpful, upsetting, or even non-existent. So what's the best way to give and receive it?
Evan Davis and guests discuss some top techniques, particularly in the tricky area of negative feedback, and the importance of training managers in how to have these conversations. But feedback isn't just about managers - we learn the best ways for employees to receive and act on it.
Plus, how frequently should an employee's performance be measured - we discuss the pros and cons of the annual appraisal - and whether technology helps or hinders.
Evan Davis is joined by:
Catherine Hearn, UK HR director, Amazon
Katie Obi, chief people officer, Advanced
Margaret Cheng, HR consultant, executive coach and author of 'Giving Good Feedback'
PRODUCTION TEAM:
Producer: Simon Tulett
Researcher: Paige Neal-Holder
Editor: Matt Willis
Sound: Graham Puddifoot and Hal Haines
Production co-ordinator: Rosie Strawbridge
The Bottom Line is produced in partnership with The Open University.
(Picture: A woman and a man talking at a desk. Credit: Vladimir Vladimirov, Getty Images)

34 min

Top Podcasts In Business

Decoder with Nilay Patel
The Verge
PREČO PRÁVE ONI?
EY podcast
MONEY TALK MILAN DUBEC
Milan Dubec
Michal Truban Podcast
Michal Truban
Zlé peniaze, dobrý život - Juraj Karpiš
Juraj Karpis
buzzworld by gabo & peťo
ZAPO

More by BBC

Global News Podcast
BBC World Service
6 Minute English
BBC Radio
Learning English Stories
BBC Radio
Learning English Conversations
BBC Radio
Learning English Grammar
BBC Radio
Learning English Vocabulary
BBC Radio