Covetrus Connected Care

Covetrus
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《Covetrus Connected Care》Podcast

Covetrus®️ Connected Care helps veterinary practitioners tackle the real-world challenges that we’ve all lived, from the front desk to the exam room and beyond. Each episode dives into the technologies and innovations that are improving the world of animal health, and where we see the future of modern veterinary care. Consider Covetrus®️ Connected Care your go-to listen from a team that loves animals large and small just as much as you do.

  1. 2023/12/11

    Episode 15 – Encore Presentation - Three Steps to Gain Efficiency and Increase Loyalty (Without Hiring)

    Which of today’s technologies could make a meaningful impact on the health of your patients and your practice? We invite you to listen to an encore presentation of our interview with Eric Garcia*, an internationally recognized digital and information technology strategist who works exclusively with veterinary practices. Addressing the demands of today’s pet parents can seem daunting, and expanding your staff may not be an option. This episode outlines three technological changes that can make a measurable impact on your veterinary practice, your team and your pet patients. In this episode, Eric guides us through the current state of the industry. To meet today’s demands and prep for the future, he encourages practices to consider technological changes before hiring. “I always tell practices that before you look at adding more bodies into your practice, look and see what you can do to make your practice more efficient, to make sure that you're using the right technology,” Eric says in the episode. He also offers three practical steps to help team members to be more accepting of new technologies — so you can take advantage of today's opportunities. You can follow Eric anywhere on Facebook, Instagram, and LinkedIn using the handle @EricGarciaFL. *Eric was compensated for his insights.

    18 分鐘

  2. 2023/11/13

    Episode 14 - Workforce, Workflow, and the Future of Veterinary Medicine with Dr. Lori Teller

    As the world of veterinary medicine evolves, how do veterinary practitioners make sense of emerging trends and market forces so that more pets and practices thrive? In this episode, Dr. Lori Teller answers practitioners' most pressing questions on the present and future of veterinary medicine. Dr. Teller, past President of the American Veterinary Medical Association (AVMA) and Clinical Professor of Telehealth at Texas A&M University College of Veterinary Medicine, offers expert advice on: Workforce issues Diversity in veterinary medicine Telemedicine Artificial intelligence Practice technology If you’re curious about trends involving today’s top-of-mind issues and opportunities, then this episode is not to be missed. Resources: Dr. Lori Teller: https://www.avma.org/about/avma-board-of-directors/lori-m-teller-dvm-dabvp-caninefeline-cvj Journey for Teams: https://www.avma.org/resources-tools/diversity-and-inclusion-veterinary-medicine/journey-teams MentorVet Connect: https://www.mentorvet.net/connect

    20 分鐘

  3. 2023/10/23

    Episode 13 - How to Talk About Veterinary Care and Costs with Jonathan Wainberg

    The power of the human animal bond makes pet parents feel passionate about their furry family members. When the subject turns to health-related costs, the result can be emotionally charged conversations, particularly when budgets are tight and treatment decisions become life or death. How can veterinary teams successfully navigate these conversations to benefit patients, clients and practitioners? In this episode of Covetrus® Connected Care, Jonathan Wainberg, Senior Vice President and General Manager of Pet at CareCredit®, a Synchrony solution, shares helpful tools and integrated solutions that veterinarians can offer and use to support pet parents when unexpected costs arise. Wainberg also shares research on client communication, done in partnership with the American Veterinary Medical Association (AVMA), outlining how veterinary staff can more effectively talk about pet care costs. Resources Communicating with clients: Using the right language to improve care | American Veterinary Medical Association (avma.org) Lifetime of Care Study CareCredit

    24 分鐘

  4. 2023/09/18

    Episode 12 - The Human-Animal Bond and Service Animals: What Veterinarians Should Know

    We know animals are good for us. Animal interaction, for example, releases powerful hormones that lower blood pressure and induce relaxation, among other benefits. When it comes to understanding the human-animal bond, Dr. Maggie O'Haire, Associate Dean for Research and Professor at the University of Arizona College of Veterinary Medicine, is an internationally recognized scholar in the field. Her research has appeared in peer-reviewed journals and has been highlighted in more than 1,000 media stories globally. This episode dives into the latest research on the emerging role of the human-animal bond on the well-being of veterans, children with autism, and hospital staff. Dr. O'Haire describes how: Service animals can complement traditional PTSD therapy for veterans by reducing PTSD symptoms and panic attacks and normalizing stress-hormone levels Children with autism demonstrated more social behaviors and less "anxious activation" when paired with service animals Hospital staff who were experiencing stress and burnout reported greater feelings of accomplishment at work and less desire to switch jobs with a facility-dog program Dr. O'Haire also touches on the important work Covetrus® is supporting so that service dogs get the preventive care they need to live long, healthy lives. Find out more about Dr. O'Haire: https://vetmed.arizona.edu/person/maggie-ohaire-phd Follow Covetrus on: LinkedIn YouTube

    24 分鐘

  5. 2023/08/21

    Episode 11 - Create a Psychologically Healthy and Safe Veterinary Workplace with Angie Arora, MSW, RSW

    The veterinary community is increasingly turning its attention to the role of mental health in the workplace. Psychological well-being impacts everything from productivity to morale to safety, yet busy veterinary practices may be unsure how to best support staff mental health and well-being. Our guest, Angie Arora, MSW, RSW, offers practical solutions to help practices foster psychologically healthy and safe workplaces. Angie is a Veterinary Social Worker, Well-being Coach and Certified Compassion Fatigue Specialist. She specializes in veterinary well-being, end-of-life and pet loss support, and equity issues in veterinary medicine. Angie outlines the conditions and environment that give rise to burnout and poor mental well-being in veterinary medicine. And she shares strategies and practical tools to positively support employees’ psychological well-being in the workplace. Find Angie at www.angiearora.com and on LinkedIn: www.linkedin.com/in/angiearora and Instagram: https://www.instagram.com/veterinarywellbeingcoach/ Watch podcast outtakes on YouTube: Covetrus® Connected Care Follow Covetrus on LinkedIn: https://www.linkedin.com/company/covetrus

    27 分鐘

  6. 2023/07/24

    **Encore Presentation** The Veterinary Workforce Crisis: What’s Behind It and How Do We Move Beyond It?

    Do staffing and retention keep you up at night? We invite you to listen to this previously released episode with Matt Salois, the former chief economist at the American Veterinary Medical Association (AVMA).   Be sure to follow the podcast and look for a new episode next month.   The Veterinary Workforce Crisis: What's Behind It and How Do We Move Beyond It?  A trained economist, Matt Salois is a pro at parsing the latest veterinary industry data on employment, productivity and employee well-being. Salois is President of Veterinary Management Groups, where he's charged with enhancing the economic and cultural success of more than 1,800 veterinary member practices.    In this episode of Covetrus® Connected Care, Salois makes sense of the real-life reality behind the numbers — normalizing visits, high turnover and burnout. For practices looking to tackle today's challenges, Salois cautions against investing solely in a bigger pipeline of veterinary talent. With a deeply knowledgeable and optimistic outlook, he offers concrete steps to begin to remedy systemic issues, such as turnover, low productivity and poor mental health among veterinary practitioners.    The ultimate goal? To help practices achieve a more sustainable business model, connect more deeply as a workforce and with clients, and improve animal health.  Resources:  Veterinary Management Groups  Matt Salois

    31 分鐘

  7. 2023/05/30

    Episode 8 – Why 3,000+ Veterinary Practices Said Yes to vOS™

    Around a year ago, Covetrus® launched a first-of-its-kind solution called Covetrus Pulse™, a cloud-based veterinary operating system or vOS™. Since then, Pulse has helped veterinary practitioners serve over 3.5 million patients across more than 14.6 million appointments. But what is a vOS™? And, importantly, amid today’s demands, how has the Pulse technology improved the lives of veterinary practitioners and the animals they care for? In this episode, Benny Estes, Director of Product Management at Covetrus, shares real-world insights gleaned from the practices that have been using Pulse. He describes how Pulse helps address many of today’s pain points in veterinary medicine, including: Workloads Inefficiency Low Morale Work-Life Balance Whether you’re a practice owner, doctor or veterinary technician, this episode is full of actionable learnings gained from veterinary professionals just like you. Additional information: https://covetrus.com/study-reveals-new-covetrus-technology-saves-time-provides-relief-to-overworked-understaffed-veterinary-practices/ https://www.dvm360.com/view/newday-veterinary-care-chooses-covetrus-pulse-as-veterinary-operating-system

    19 分鐘

  8. 2023/03/27

    Episode 7 - Care Plans, Compliance and Revenue: What Veterinarians Need to Know

    Now more than ever, pet parents need help budgeting for veterinary care. At the same time, higher compliance, revenue and iron-clad client relationships are the chief goals of many practices. Are care plans the answer? In this episode, Dr. Karen Felsted, a veterinary industry thought leader, explains why care plans are good for animal health and a practice’s bottom line. Dr. Felsted is the former CEO of the National Commission on Veterinary Economic Issues and served on the research team for several major veterinary industry studies, including the Bayer Veterinary Care Usage Study. Drawing on research and decades of experience, Dr. Felsted answers veterinarians’ most pressing questions about care plans, debunking common misconceptions about the plans. She emphasizes the role technology plays in modern care plans and the appeal of care plans to Millennials. She also shares the most effective steps to add customizable plans for preventive care, chronic care and dentistry to your practice flow. Additional information: Dr. Karen Felsted, MS, CVPM, CPA

    20 分鐘
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簡介

Covetrus®️ Connected Care helps veterinary practitioners tackle the real-world challenges that we’ve all lived, from the front desk to the exam room and beyond. Each episode dives into the technologies and innovations that are improving the world of animal health, and where we see the future of modern veterinary care. Consider Covetrus®️ Connected Care your go-to listen from a team that loves animals large and small just as much as you do.

資訊

  • 創作者
    Covetrus
  • 活躍年代
    2021年 - 2023年
  • 集數
    26
  • 年齡分級
    兒少適宜
  • 版權
    © All rights reserved
  • 節目網站
    Covetrus Connected Care

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