【產業筆記】為何能做好AI客服,就能做好其他AI服務?!

數位趨勢醬子讀

韓國殿堂級戰棋遊戲:創世紀戰M:阿修羅計畫正式上線,

經典戰棋爽快制敵,下載連結: https://fstry.pse.is/7672xa

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【數位趨勢醬子讀】聲鮮時采科技出品
看懂科技賽局:30堂開啟元宇宙商機的跨域人文課:https://reurl.cc/V134qy


▶哪吒汽車客服失言,讓企業形象重挫,AI 客服卻仍「人工智障」,答非所問讓人崩潰。降本增效成「降本增笑」,企業為省錢反倒失去信譽。AI 客服未來何去何從?真正的挑戰,是如何讓 AI 更有「人味」?


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