#10 Polly & Mamadou: Airbnb, Oxford, Automation, Guest Experience & Guesty

This week, we are very lucky to have both Polly an Mamadou on the show They are a couple, they both studied in the beautiful city of Oxford. And, this is where they operate their short term rental property investment business.

They have proven to be quite a potent partnership together - Polly has an entrepreneurial flair and Mamadou is an engineer at heart.

My take is that Polly has provided the drive and Mamadou has provided the cold, hard engineering of the systems, which has made scaling their business possible. Maybe that’s an over simplification, but either way, they have achieved great success with their Airbnb business.

In this conversation, they were both willing and importantly very able to speak openly and concisely regarding the challenges they have met and how they have overcome them. We explore: How to develop and implement automation of systems: How to furnish a property and insight into the difference it makes: Guest communication  AND  the importance using a good channel manager.

If you would like to reach out to the show, please do so at thefullenglishairbnb@gmail.com.

If you would like to reach out to Polly and Mamadou, please see a selection of methods below. Along with a discount code for Guesty:

Link for Guesty Pro (for those with more than 3 properties)

https://hubs.li/Q01zmjND0

You'll get 20% off the onboarding cost

Link for Guesty for Hosts (for those with 1 to 3 properties):

You'll get $20 off their first invoice

Polly and Mamadou Airbnb referral link:

www.airbnb.co.uk/r/mamadoupollyw

You'll get £20 off their first invoice

Website:

www.bnb-living.co.uk

You can reach Polly on Instagram at:

https://instagram.com/pollywilding?igshid=YmMyMTA2M2Y=