117. Radically Candid Feedback

Kim Scott is the author of Just Work and Radical Candor and co-founder of a company that helps people put the ideas in her books into practice. Kim was a CEO coach at Dropbox, Qualtrics, Twitter, and other tech companies. She was a member of the faculty at Apple University and before that led AdSense, YouTube, and DoubleClick teams at Google.

In this episode, Kim gets radically candid about life in the workplace… how to deal with bias, how to give and receive feedback, and how to motivate teams.

Key Takeaways:

You don’t have to be passionate about your job. The folks who work for you don’t have to be passionate about their jobs either.

Effective guidance is humble, helpful, immediate, delivered in person, praise in public, criticize in private, and not about a personality attribute.

Feedback is about active listening (receiving feedback) as much as it is about giving it. 

Being radically candid means you tell people what they need to know in a way that is kind and clear. And you ask them to do the same with you.