12/1/2024 Multifamily Matters, Ep. 356 "BEYOND MARKETING: THE CRITICAL ROLE OF CUSTOMER EXPERIENCE (CX) IN MULTIFAMILY SUCCESS"

A conversation with a longtime multifamily industry veteran, the awesome Laurel Zacher, a marketing leader with over three decades of experience driving growth, resident engagement, and innovation…discussing strategies for retention, reputation and revenue, as well as the future of the resident experience.

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