Women in Customer Success Podcast

Marija Skobe-Pilley
  • 5.0(23개의 평가)
  • 직업
  • 매주 업데이트
Women in Customer Success Podcast

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to share their learnings and strategies with us. You’re going to be inspired.

  1. 2024. 12. 04.

    134 - How Psychology led me into Customer Success - Emma Lampert

    How can a background in psychology and neuroscience shape a career in customer success?I had the pleasure of speaking with Emma Lampert, a customer success leader and yoga enthusiast. We talked about Emma's background in psychology and neuroscience, where she initially aspired to be a research scientist focused on abnormal brain development. Emma is a fractional leader for SaaS start-ups, focused on helping businesses grow through smart customer acquisition and retention strategies. She ...

    42분

  2. 2024. 11. 27.

    133 - How Appearance Shapes Professional Interactions - Alexandra Sagaydak

    What role does appearance play in shaping perceptions at work, especially in customer-facing roles? That's what you're going to learn from this episode from my guest, Alexandra Sagaydak, Chief Customer Officer at PeopleForce. We talk about the importance of appearance in the workplace, especially in customer-facing roles, and how it can influence perceptions and interactions. Alexandra also shares her experiences of moving from Ukraine to Romania, her extroverted personality, and her pas...

    37분

  3. 2024. 11. 20.

    132 - How to Enable Others to Reach Their Full Potential - Nieves Canada

    How can you, as a leader, truly empower your team to reach their full potential? In this episode, we discuss what it means to enable team members to recognise their potential or unique talents and how to approach difficult conversations.My guest is Nieves Canada, a leader in customer success and a passionate advocate for enabling others.Nieves shares with us her journey from being a translator to becoming an executive in the tech industry, she also discusses her purpose of empowering oth...

    47분

  4. 2024. 11. 13.

    131 - Career Transition: Moving From Sales to Customer Success - Sara Arecco

    What's it like to move from sales to customer success? My guest Sara shares her career journey, how she moved from sales to CS, and how she's building strong customer relationships.Sara Arecco is the head of customer success and experience at Antavo, and a mentor at Women in Customer Success. Sara shares her experiences of moving from sales to customer success, the challenges of transitioning from a peer to a leader, and the importance of collaboration across departments.We also talk about he...

    34분

  5. 2024. 11. 07.

    130 - Overcoming Imposter Syndrome: How to Feel Confident as a Woman in Tech - Ashley Stamps-Lafont

    Ever feel like you’re not good enough, even when you know you’ve earned your spot?My guest, Ashley Stamps-Lafont, opens up about her experiences with imposter syndrome, especially as a woman in tech leadership. Ashley is a customer success executive and full-time mom. Over her 15-year career, she has led over 100 post-sales professionals in both VC and PE-backed SaaS companies.Ashley and I talk about the emotions around the election results and how they resonate with many of us, especially wo...

    38분

  6. 2024. 10. 23.

    129 - Building Relationships in PR and Customer Success - Pragya Dubey

    Pragya Dubey, Vice President of Global Services at Agility PR Solutions is my guest in this episode of the Women in Customer Success podcast.She talks about her career in public relations and customer success. With nearly two decades of experience, she shares insights on how the PR landscape has evolved, especially in the age of social media and the challenges that come with it.She is a leader in customer success, focused on building strong partnerships that help both the business and the cli...

    37분

  7. 2024. 10. 16.

    128 - How to Own Your Career Growth - Angeline Gavino

    Are you saying 'yes' to opportunities that come your way?I had the pleasure of speaking with Angeline Gavino, the VP of Customer Success at Katalon and a passionate advocate for women in customer success. We talked about Angeline's journey from the Philippines to Vietnam, where she has built a career in customer success. Angeline shared the importance of owning one's growth and seizing opportunities and advice for those starting their careers.We also talked about Angeline's recent adventure i...

    40분

  8. 2024. 10. 09.

    127 - Transforming Customer Success with AI - Nádia Vieira

    What does it take to create great customer experiences globally? Tune in and hear about the latest innovative strategies that combine AI, automation, and community management from Nádia Vieira, Manager of Global Digital Customer Success at LinkedIn Sales Solutions.We talk about her journey from aspiring journalist to a key player in customer success, the importance of creating personalised experiences for customers, and the potential of AI in improving customer experiences. Nádia sh...

    29분
모두 보기(134개)

5
최고 5점
23개의 평가

소개

Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to share their learnings and strategies with us. You’re going to be inspired.

정보

  • 제작진
    Marija Skobe-Pilley
  • 방송 연도
    2020년 - 2024년
  • 에피소드
    134
  • 등급
    전체 연령 사용가
  • 저작권
    © 2024 Women in Customer Success Podcast
  • 웹사이트 보기
    Women in Customer Success Podcast

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