Fail Faster

InfoBeans
Fail Faster

We take you inside the trenches of enterprise and bring you the stories of the leaders who are creating the next generation of technology and products. At InfoBeans, we love making things. We are a diverse team of designers, engineers, and product strategists. With different backgrounds and skillsets, we come together to make exceptional technology. This podcast pairs members of our team with leaders from Fortune 500’s to startups in conversations that reveal surprising wins, juicy losses, and innovation techniques you’ll love.

  1. 1月8日

    #502 - Rebuilding trust through design

    In a world where institutional trust is at an all-time low, how can organizations rebuild confidence through innovation? Ryann Foelker, a trailblazing design leader at American Family Insurance, shares how her strategic vision not only saved millions but also restored trust. Discover the power of narrative-driven design and why great designers can be found in places you wouldn't expect. —----------------------------- Episode highlights: Breaking down institutional trust: Ryann explores how organizations can approach rebuilding trust with customers and employees alike, even when they’re not directly at fault. The strategic transformation: Hear how Ryann led a groundbreaking initiative that consolidated claims processes, delivered tens of millions in savings, and positioned her company as a leader in efficiency and innovation. Claims adjusters as designers: Ryann found a team of amazing designers in a way she didn't expect but made perfect sense. After all, balancing empathy and business goals is the business of insurance. The power of storytelling in design: Learn why crafting a compelling narrative is the key to engaging stakeholders and gaining buy-in for big ideas. Failures that teach: Ryann opens up about a pivotal career lesson—why defining your role clearly matters—and how she turned a professional misstep into a stepping stone for success. Looking ahead to 2025: Explore Ryann’s vision for using digital innovation to rebuild trust in institutions and her beta-tested trust and value metrics designed to guide strategic decisions. Whether you’re a leader, a designer, or simply curious about transforming old-school industries, this episode is packed with actionable insights and inspiring stories. Don’t miss the chance to connect with Ryann and learn from her journey! Ryann Foelker LinkedIn: https://www.linkedin.com/in/ryann-foelker-5827494/ Emerson Taymor LinkedIn: https://www.linkedin.com/in/etaymor/ "Who Can You Trust?: How Technology Brought Us Together and Why It Might Drive Us Apart" by Rachel Botsman:  https://www.amazon.com/Who-Can-You-Trust-Technology/dp/1541773675 InfoBeans: https://infobeans.com

    34 分鐘

簡介

We take you inside the trenches of enterprise and bring you the stories of the leaders who are creating the next generation of technology and products. At InfoBeans, we love making things. We are a diverse team of designers, engineers, and product strategists. With different backgrounds and skillsets, we come together to make exceptional technology. This podcast pairs members of our team with leaders from Fortune 500’s to startups in conversations that reveal surprising wins, juicy losses, and innovation techniques you’ll love.

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