160: Breaking Systemic Inefficiencies in Healthcare | John Gallagher

What happens when the discomfort of staying the same outweighs the fear of change?

On this episode of Practice Freedom, Mark welcomes John Gallagher, founder of Growing Champions Coaching and Consulting, who draws from his experience with giants like IBM and Harvard University. John brings to life the need for transformation through a story about a smoke alarm that wakes him in the dead of night, pushing him to recognize and act upon life's pivotal moments. You’ll hear insights on personal growth, the role of coaches in navigating change, and the urgency of breaking out of mediocrity.

Mark and John’s discussion turns into the healthcare sector, where John shares his transition from manufacturing to healthcare consulting. Mark and John dive into the multifaceted challenges healthcare professionals face, from entrenched practices to a lack of business training, and how these barriers can hinder operational excellence. Drawing inspiration from the Toyota Production System, they explore ways to eliminate waste and enhance efficiency within healthcare organizations. The conversation underscores a need for adept management and leadership to fully harness the potential of healthcare systems.

Mark and John shift focus to the importance of vulnerability and continuous learning in healthcare leadership. Highlighting John Maxwell's Five Levels of Leadership, we discuss the transition from individual excellence to collaborative roles that require openness and trust. This part of the episode stresses the need for a cultural shift from scarcity to abundance, where healthcare staff feel safe to make mistakes and grow.

By fostering a culture of questioning and learning, Mark and John aim to inspire leaders to create environments centered on healing, innovation, and sustainable growth.

In this episode, you will hear:

• Insights on effective leadership and operational excellence with John Gallagher
• Real-world examples from IBM and Harvard University on embracing change
• Application of Toyota Production System principles to healthcare efficiency
• Challenges in healthcare, including resistance to change and lack of business training
• Importance of vulnerability and openness in healthcare leadership
• Creating a culture of continuous learning and reflection
• Personal anecdotes and practical advice for fostering personal and professional growth

Resources from this episode:

• John Gallagher’s website: coachjohngallagher.com
• John’s LinkedIn: www.linkedin.com/in/coachjohngallagher
• John’s Instagram: www.instagram.com/coachjohngallagher

As always, this is a two-way conversation, and we want your feedback. Let us know if we’re on the right track and you’re getting something from the podcast, or if you have questions or comments on how to make it better. Click here to send Mark a voice memo with your thoughts on each episode. - http://speakpipe.com/practicefreedom

Follow and Review:

We’d love for you to follow us if you haven’t yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.