176. HR’s Role in Commercial Success & Social Change: Phillippa O’Connor, Chief People Officer at PwC

Join us as Phillippa shares her passion for weaving ESG principles into business strategies and discusses the need to rethink workplace models, championing a skills-based, agile approach that values diverse aspirations and psychological safety.

Phillippa provides examples in PwC’s commitment to measurable inclusion outcomes, such as VR-based unconscious bias training, and shares how tailored onboarding programs can create fair opportunities.

Phillippa encourages HR leaders to see the commercial value in people-focused changes. Her reflections inspire HR professionals to lead with empathy and innovation, creating workplaces that make a difference for both business and society.

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