183: Creating Superfans with Brittany Hodak

Leadership doesn't have to be the Herculean task it often feels like. Harness your powers as an executive and use them to build amazing relationships with those you serve - creating enthusiastic fans in the process! If you're at a loss on how to get started - fear not - this week our guest will help you get started.

Brittany Hodak is passionate about helping people take their customer base to the next level, and she's a pro at it.

Brittany is an award-winning entrepreneur, author, and customer experience speaker who has delivered keynotes across the globe to organizations including American Express and the United Nations. She has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. She also founded and scaled an entertainment startup to eight figures before exiting and is the former Chief Experience Officer of Experience.com.

To sum it up, Brittany really knows how superfans are made. And luckily for us, she has crafted an innovative approach to creating devoted customers or employees that anyone can use.

Ready to use your superpowers to create superfans? This is an episode you don’t want to miss.

Episode 52: When Something Big is Broken, Fix it Yourself

Check out Brittany’s Book

Brittany’s Website

Creating Superfans podcast, interview with Fizzah Raza

Instagram

LinkedIn

If you’d like quick tangible tips and practical corporate career advice to level up your authentic leadership, download the 10 simple “plays” to stop selling out and start standing out at https://bauthenticinc.mykajabi.com/freebie  

To connect with Erin and/or Nicole, email: hello@bauthenticinc.com 

If you like jammin' with us on the podcast, b sure to join us for more fun and inspiration!

•  Follow b Cause on Twitter (really it's mostly Nicole)  

•  Follow Erin on LinkedIn or Instagram 

•  Join the b Cause Podcast Facebook Group 

•    Take our simple, fun and insightful"What’s your workplace superhero name?”quiz

•   Unleash your Authentic Superpower with Erin’s book,"You Do You (ish)" 

• Check out our blog for more no-BS career advice 

• Work with Us

• Or just buy some fun, authentic, kick-ars merch here

DISCLAIMER: This episode is not explicit, though contains mild swearing that may be unsustainable for younger audiences.

Tweetable Comments

• “You deserve to be a part of a team that recognizes your badassery.”

• “I have this one life. What is it that I want to do?”

• “Don't be afraid to tell your story. Don't be afraid to show that you're human.”

• “The easiest way to get what it is that you want is to ask.”

• “Everyone can make an employee feel special. Everyone can make an employee feel like they're part of a bigger mission.”

• “If your employees aren't super fans of your company, your customers are never ever going to be.”