53 min
#3 The latest technologies or how to win the most advanced tools to develop your company? Rob Mead Sagiton Tech Talks
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- Technology
We often find ourselves in a situation where we could buy something for out home, but we need more information about the given product. We can write an e-mail or call a customer service point. It seems that these are all options, but there is actually a third one! We can write a question via chat on the website. Then we can start a conversation with a chat assistant who is not a real person - it's a chatbot with very advanced features.
Who are you and what do you do professionally?
Why do you work as a growth manager at a technology company?
The way of communicating with customers today is completely different than it was 10 years ago. Do you agree with this?
How is your product trying to help customers?
What are the sectors of companies that most often use your solutions?
How to create a great communication channel for clients?
How do you use technologies in your products now?
When will the people become redundant in the process of designing the communication process, because the algorithm will do their work?
What is your opinion about the voice assistant on our mobile phones?
Do you think that the direction of possible development for e-commerce platforms is to make them accessible and controllable using only one’s voice?
What percentage of companies are ready to use this form of sale?
What are the 5 tips for listeners to create a great tool for working with customers?
What is your inspiration - a business book, an authority (personality), and do you have any cultural or lifestyle recommendations?
We often find ourselves in a situation where we could buy something for out home, but we need more information about the given product. We can write an e-mail or call a customer service point. It seems that these are all options, but there is actually a third one! We can write a question via chat on the website. Then we can start a conversation with a chat assistant who is not a real person - it's a chatbot with very advanced features.
Who are you and what do you do professionally?
Why do you work as a growth manager at a technology company?
The way of communicating with customers today is completely different than it was 10 years ago. Do you agree with this?
How is your product trying to help customers?
What are the sectors of companies that most often use your solutions?
How to create a great communication channel for clients?
How do you use technologies in your products now?
When will the people become redundant in the process of designing the communication process, because the algorithm will do their work?
What is your opinion about the voice assistant on our mobile phones?
Do you think that the direction of possible development for e-commerce platforms is to make them accessible and controllable using only one’s voice?
What percentage of companies are ready to use this form of sale?
What are the 5 tips for listeners to create a great tool for working with customers?
What is your inspiration - a business book, an authority (personality), and do you have any cultural or lifestyle recommendations?
53 min