324: From Serving Aces to Serving Guests in Puerto Rico w/ Juancarlo Vasquez Private Club Radio Show

A psychology graduate who volleyed his way into the realm of five-star service, he shares his personal narrative of ascension from a tennis pro in DC Maryland to the prestigious role of Director of Operations at the Vanderbilt, a historic Caribbean gem. His tale brims with anecdotes on managing the delicate dance of guest contentment, the intricacies of overseeing a property with multiple dining options, and the adrenaline rush of opening a hotel. Follow us on the socials Private C...