The Modern Manager

Mamie Kanfer Stewart
The Modern Manager

Host Mamie Kanfer Stewart shares practical approaches to help you be a great manager. Learn more at: https://themodernmanager.com/ Solo episodes are like mini-courses, providing actionable tips based on experience and research. Guest episodes are engaging conversations that elicit insights and suggestions for how to apply the ideas. Learn more about effective meeting practices, communication skills, managing conflict, team building, time management, group dynamics, goal setting and accountability, team competencies, productivity and collaboration technologies, organizational culture, and more. Be sure to follow the podcast on your favorite platform so you never miss a new episode!

  1. 338: Building a Strong People-First Culture That Lasts with Michel Falcon

    2天前

    338: Building a Strong People-First Culture That Lasts with Michel Falcon

    Imagine a workplace where every decision begins with a single, powerful question, “How will this affect our people?”. This is the cornerstone of a people-first culture–a philosophy that integrates employee well-being into every facet of a company’s operations. But what does this look like in action? Thankfully, this week’s guest is here to share what he’s learned along the way of building people-first organizations. Today’s guest is Michel Falcon. With 15 years of experience building his own companies, consulting for some of the largest, and writing a bestselling book, Michel has the real-world experience to share what exactly makes high-performing teams, how to design and deliver never-seen-before customer experiences and build thriving companies in any market.  As a speaker, Michel has been on stages around the world from Toronto and New York to Riyadh and Melbourne leaving audiences with ideas they can apply within their organizations and teams instantly. Michel reveals how a focus on employees, customers, and stakeholders can drive lasting success. With strategies like 3P framework–Purpose, Process, and Profit–Michel explains why treating everyone as your “best customer” changes everything. In the extended episode available to Podcast+ members, Michel shares his unusual hiring process, including group interviews, detailed career descriptions, and special onboarding gift–all designed to set employees up for success. Join the conversation now! Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email. Conversation Topics (00:00) Introduction(02:04) What is a people-first culture?(05:43) The 3P Strategy explained(09:10) Helping employees align their purpose with the company(11:57) The one thing organizations miss during the onboarding process(13:30) The $20 interview question that changes everything(17:48) Fostering a culture of learning, growing, and developing your people(19:08) Transitioning from a traditional workplace to a people-first culture(21:24) Managing performance in a people-first culture(23:16) How mid-level managers can initiate the shift(26:20) A great manager Michel has worked for(28:13) Keep up with Michel(29:03) [Extended Episode Only] Michel’s unusual hiring process(33:44) [Extended Episode Only] How to assess people during the interview process(36:27) [Extended Episode Only] Interviews are not interrogations Additional Resources: - Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month - Read the full transcript here - Follow me on Instagram here  - Visit my website for more here - Upskill your team here - Subscribe to my YouTube Channel here Keep up with Michel Falcon - Follow Michel on Instagram, Facebook, and LinkedIn - Visit Teams by Michel Falcon for more information here - Grab a copy of Michel’s book People-First Culture here FREE Consultation with Michel Falcon Michel is offering a free consultation to one member of Podcast+. You can use this time to get advice or pick Michel’s brain on how to help you, your team, or your organization, foster a people-first culture.  To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community. --------------------- The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done. Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

    31 分钟
  2. 337: How to Build a Strong Team Culture Using Workshop Techniques with Alison Coward

    12月17日

    337: How to Build a Strong Team Culture Using Workshop Techniques with Alison Coward

    Great workshops deliver clarity, improved collaboration, and actionable outcomes. Now, imagine if you and your team could approach every workday with the same high energy and focus as you feel during a great workshop. That’s exactly what today’s guest is here to help us achieve–building a workshop culture in the workplace. Meet Alison Coward. Alison is the founder of Bracket, a consultancy that partners with ambitious, forward-thinking companies to help them build high-performing team cultures. She is a team culture coach, workshop facilitator, trainer, keynote speaker, and author of “Workshop Culture: A Guide to Building Teams That Thrive” and “A Pocket Guide to Effective Workshops”. Her clients include Google, Meta, Wellcome, and the V&A.  With 20 years of experience working in, leading, and facilitating creative teams, Alison is passionate about finding the balance between creativity, productivity, and collaboration so that teams can thrive and do their best work together. In this episode, Alison and I discuss what a workshop culture is, how it differs from traditional workplace models, and how managers can become effective facilitators. She also shares insights into what it looks like for a team to adopt a workshop culture, the behavioral changes that come with this shift, tips for translating workshop principles–like creativity, collaboration, and inclusion—into everyday team practices, and more. Join the conversation now! Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email. Conversation Topics (00:00) Introduction(02:06) What is a workshop culture?(03:39) Workshop culture vs. traditional work culture(06:12) How managers can become effective facilitators(09:30) Real-world example of a team transitioning to a workshop culture(12:55) Translating big picture ideas into action(14:37) Why every team member is a co-creator of a team culture(17:41) The behavioral changes that come with this cultural shift(21:41) First step in adopting a workshop culture(24:20) How to hold yourself and others accountable for the changes(26:30) A great manager Alison has worked for(27:44) Keep up with Alison(28:14) [Extended Episode Only] The five pillars of a workshop culture(33:26) [Extended Episode Only] What it looks like for teams embracing a workshop culture Additional Resources: - Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month - Read the full transcript here - Follow me on Instagram here  - Visit my website for more here - Upskill your team here - Subscribe to my YouTube Channel here Keep up with Alison Coward - Grab a copy of Alison’s book: “Workshop Culture: A Guide to Building Teams that Thrive” here - Follow Alison on LinkedIn here - Visit Bracket for more information here Book Discount: 30% off “Workshop Culture: A Guide to Building Teams That Thrive” Alison is providing members of Podcast+ 30% off her book “Workshop Culture: A Guide to Building Teams That Thrive”. This book will show you how to create a happy and engaged team through small actions which lead to big results. It features a practical and accessible toolkit to help improve your team’s performance and productivity. To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community. --------------------- The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done. Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

    30 分钟
  3. 336: Unlock Employee Professional Growth with a Revolutionary Feedback System with Carissa Reiniger

    12月10日

    336: Unlock Employee Professional Growth with a Revolutionary Feedback System with Carissa Reiniger

    For many years, organizations have leaned on traditional performance management to improve team performance and drive results.  However, in today’s fast-changing business world, regular performance feedback–though still important–isn’t enough. That’s where Silver Lining’s Silver Belt Action Plan (SBAP) comes in.  Meet Carissa Reiniger. Carissa is the Founder & CEO of Silver Lining, a company with a mission to change the global economy, one small business at a time.  Silver Lining is an advocate for economic justice and believes that small businesses are a fundamental element in creating a more just global economy. They work with Small Business Owners from all backgrounds and have the data to prove that when you give anyone, regardless of their demographic details, equal access and opportunity, they can succeed. In this episode, Carissa offers actionable strategies to empower your team, optimize performance, and make professional growth a shared priority. We talk in detail about SBAP, how they allocate human and financial resources for this process, how it influences promotions and raises at Silver Lining, and more. Listen in to discover how you can start implementing this system today. Join the conversation now! Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email. Conversation Topics (00:00) Introduction(02:26) What is Silver Lining’s SBAP process?(06:15) The timeline within the SBAP process(11:24) How the SBAP influences promotions at Silver Lining(15:47) Preparing for the “tough conversation” the Silver Lining way(20:01) Investing financial resources into SBAPs(24:32) Why setting expectations upfront matters(26:24) Should CEOs skip 360 performance feedback?(27:01) The reality of workplace promotions and raises(28:58) Keep up with Carissa(29:55) [Extended Episode Only] How to incorporate performance and growth into your team(35:11) [Extended Episode Only] Why you need a third party during performance feedback sessions(37:00) [Extended Episode Only] A powerful lesson Carissa learned from SBAP Additional Resources: - Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month - Read the full transcript here - Follow me on Instagram here  - Visit my website for more here - Upskill your team here - Subscribe to my YouTube Channel here Keep up with Carissa Reiniger - Follow Carissa on LinkedIn here - Check out SLAP’s Small Business Growth Program here - Visit Silver Lining for more information here FREE Silver Lining SBAP templates Carissa is providing members of Podcast+ with the actual questions and template that Silver Lining uses for their process. To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community. --------------------- The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done. Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

    32 分钟
  4. 335: How to Build a Gender-Inclusive Workplace with Davey Shlasko

    12月3日

    335: How to Build a Gender-Inclusive Workplace with Davey Shlasko

    Did you know that many workplaces unintentionally exclude trans and non-binary individuals? Part of the reason for this is the widespread assumption that humanity only fits neatly into two categories: men and women. However, this perspective has never been universally true–and it’s time we challenge it at work. Fortunately, our guest is here to help us understand these gender terminologies and how to build a truly gender-inclusive workplace. Today’s guest is Davey Shlasko. Davey is the founder and director of Think Again Training & Consulting. For over two decades, Davey has cultivated a practice of facilitating adult learning to drive organizational and systemic change for equity and justice, with a unique niche in transgender inclusion. In this episode, Davey defines the different gender terminologies we should be aware of and shares practical strategies for creating workplaces where everyone feels respected. From understanding gender pronouns to designing trans-inclusive policies, this conversation has actionable insights for fostering gender inclusivity at work. Join the conversation now! Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email. Conversation Topics (00:00) Introduction(02:02) Understanding gender terminologies(05:07) Fashion and gender are not the same (and shouldn’t be)(09:07) How to foster gender inclusivity without making assumptions(11:09) They/them isn’t new at all(15:18) Navigating gender pronouns respectfully(17:02) Handling gender pronoun mistakes with care(18:44) Key tips for practicing pronouns(21:09) Understanding and respecting neo-pronouns(26:02) Keep up with Davey(26:45) [Extended Episode Only] How to incorporate gender-inclusive practices into your team or organization(32:23) [Extended Episode Only] Prioritizing respect over comfort in the workplace for everyone Additional Resources: - Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month - Read the full transcript here - Follow me on Instagram here  - Visit my website for more here - Upskill your team here - Subscribe to my YouTube Channel here Keep up with Davey Shlasko - Follow Davey on LinkedIn, Facebook, and Instagram - Grab a copy of Davey’s Trans Allyship Workbook here - Visit Think Again Training for more information here Free PDF Checklist on Inclusivity Best Practices Davey is providing members of Podcast+ with a PDF checklist that will help you identify practices that are beginning to work toward inclusion, better practices for inclusion, and finally, “best practices.” To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community. --------------------- The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done. Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

    28 分钟
  5. 334: HR Expert Reveals The Ultimate Onboarding Guide for Managers with Dr. Tiffany E. Slater

    11月26日

    334: HR Expert Reveals The Ultimate Onboarding Guide for Managers with Dr. Tiffany E. Slater

    Onboarding sets the tone for an employee’s success. It’s more than just paperwork and introductions–it’s about creating the foundation for engagement, productivity, and belonging. But how can you set your new hires up for success even before their first day of work? Today’s guest will walk us through how to onboard a new employee from start to finish. Meet Dr. Tiffany E. Slater. Tiffany is the Founder & CEO of HR TailorMade - THE human resource solution for small businesses and nonprofits. HR TailorMade partners with nonprofits and small businesses to provide seamless Fractional HR support for their teams. Dr. Tiffany has been an HR professional for over 25 years with experience in all aspects of human resources. She also has experience in a variety of sectors, including union and non-union, PK-12 public education, property management, manufacturing, and casino industries, to name a few.  In this episode, Tiffany and I discuss the essential onboarding steps–from pre-start logistics like swag boxes and tech setup to embedding a culture of feedback and performance management. Learn how to keep your new employee engaged, productive, and excited from day one and gain practical tips you can implement immediately. Join the conversation now! Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email. Conversation Topics (00:00) Introduction(02:07) What really is onboarding a new hire?(03:43) Key segments of an effective onboarding process (06:44) Creative ways to welcome new hires on their first day(10:36) Using an onboarding checklist to set new hires up for success(21:30) Introducing your team culture to new team members(25:43) A great manager Tiffany has worked for(28:51) Keep up with Tiffany (29:05) [Extended Episode Only] How to incorporate feedback and performance management into onboarding (33:35) [Extended Episode Only] Making feedback a part of your team culture Additional Resources: - Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month - Read the full transcript here - Follow me on Instagram here  - Visit my website for more here - Upskill your team here - Subscribe to my YouTube Channel here Keep up with Dr. Tiffany E. Slater - Follow Dr. Tiffany on LinkedIn, Instagram, and Facebook - Visit HR TailorMade’s website for more information here Free Download: Anatomy of a Difficult Conversation Tiffany is giving members of Podcast+ access to her PDF - Anatomy of a Difficult Conversation. This checklist helps prepare all of the information so that the conversation flows smoothly and you are able to answer questions and provide facts when needed. To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community. --------------------- The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done. Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

    31 分钟
  6. 333:  Elevate Your Workday Well-Being with These Easy, Powerful Practices with Kristel Bauer

    11月19日

    333: Elevate Your Workday Well-Being with These Easy, Powerful Practices with Kristel Bauer

    Your skills alone don’t determine your work performance–it’s also about being in the right physical, mental, and emotional state.  That’s where wellness practices come in. In today’s episode, our guest will share powerful practices for incorporating wellness into the workday. Meet Kristel Bauer. Kristel is a corporate wellness and performance expert, keynote speaker and TEDx speaker supporting organizations and individuals on their journeys for more happiness and success. She is the author of Work-Life Tango: Finding Happiness, Harmony, and Peak Performance Wherever You Work and host of her global top self-improvement podcast, Live Greatly. Kristel and I dive into why the traditional work-life balance model no longer works and explore practical tips for blending work with personal fulfillment. From intentional morning routines to micro-breaks and building trust within your team, Kristel highlights how small, powerful changes can transform how you show up at work daily. Join the conversation now! Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email. Conversation Topics (00:00) Introduction(02:14) Why the work-life balance model is no longer working(05:24) The three different components of work-life integration (08:23) How you start your day matters more than you think(13:53) Micro breaks and rituals make a big impact(20:30) Are unscheduled mid-day breaks acceptable for remote workers?(23:49) The most important wellness habit for you and your team (25:53) A great manager Kristel has worked for(28:37) Keep up with Kristel(29:11) [Extended Episode Only] How to incorporate wellness practices into your team’s culture(36:27) [Extended Episode Only] Final tip for practicing work-life harmony Additional Resources: - Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month - Read the full transcript here - Follow me on Instagram here  - Visit my website for more here - Upskill your team here - Subscribe to my YouTube Channel here Keep up with Kristel Bauer - Follow Kristel on LinkedIn, Instagram, Facebook, and Twitter - Listen to Live Greatly podcast here - Subscribe to her YouTube channel here FREE Stress Management Checklist Kristel is providing her Stress Management Checklist for FREE to members of Podcast+.  This PDF includes tips and examples of six approaches Kristel recommends to help you incorporate stress management practices into your life. To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community. --------------------- The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done. Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

    31 分钟
  7. 332: Unlock High-Impact Team Performance with Simpler Delegation Tools with Brian Irwin

    11月12日

    332: Unlock High-Impact Team Performance with Simpler Delegation Tools with Brian Irwin

    Do you struggle with giving your team members more ownership and authority? If you’ve ever wrestled with how to empower your team with confidence, today’s guest will tell you exactly what to do. Meet Brian Irwin. Brian is an author, speaker, coach, and mentor. He has a history of successfully leading management teams through complex transformations. Brian considers himself a "strategic simplifier" and has a passion for bringing humanity back into the workplace. He is also a recovering '80s hair band guitarist. In this week’s episode, Brian reveals his framework for unlocking hidden potential in every team member. His approach revolves around simple, effective tools that empower employees by defining decision-making authority, mapping team competencies, and identifying the hidden costs that hinder productivity. Join the conversation now and learn how to maximize your team’s impact through smarter yet simpler delegation tactics! Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email. Conversation Topics (00:00) Introduction(02:02) People should be led, and work should be managed(03:30) What’s stopping managers from empowering their teams(06:54) Empower your team using the Delegation Tool(11:57) The Internal-External Strategic Action Plan explained(17:03) Why alignment isn’t achievable with automation(19:56) Mastering delegation using a skill competency grid(25:27) A great manager Brian has worked for(27:29) Keep up with Brian(28:22) [Extended Episode Only] Hidden costs that are holding your team back(33:26) [Extended Episode Only] Benefits of engaging employees in organizational change Additional Resources: - Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month - Read the full transcript here - Follow me on Instagram here  - Visit my website for more here - Upskill your team here - Subscribe to my YouTube Channel here Keep up with Brian Irwin - Follow Brian on LinkedIn here - Download his book here - Visit his official website for more information here FREE Hidden Cost Assessment Engagement Brian is offering one member of Podcast+ a hidden costs assessment, usually priced at $10,000. Brian will interview your team members and produce a custom report that includes quotes and a breakout of hidden costs by category. Prior engagements have identified an average of $50,000 per person in hidden costs identified!  To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community. --------------------- The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done. Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

    30 分钟
  8. 331: Essential Tips to Keep Managers Out of Legal Trouble with Peter Rahbar

    11月5日

    331: Essential Tips to Keep Managers Out of Legal Trouble with Peter Rahbar

    Have you read your company handbook? As a manager, a simple decision at work could land you in hot water, so reading your company handbook is essential, especially for new managers.  You must know not only how to lead effectively but also how to lead legally. That’s where our workplace legal expert comes in. Meet Peter Rahbar. Peter is a workplace legal expert who guides clients through the most important decisions of their professional lives. After almost twenty years of representing major international corporate clients in high-profile matters, including over a decade as the chief employment attorney for a major global media company, Peter founded The Rahbar Group, a boutique employment law practice based in New York City.  Peter specializes in representing individuals, including C-Suite executives, media personalities, and other professionals working in finance, media, sports, real estate, fashion, and tech. In this episode, Peter shares essential legal tips for managers: understanding company policies, maintaining professional boundaries, and handling complaints properly. He discusses why managers should avoid treating their teams like a family, how to respond to health disclosures and accommodations, and more. Join the conversation now! Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email. Conversation Topics (00:00) Introduction(05:05) What does every new manager need to know(04:32) Common pitfalls that managers usually fall into(08:01) How to support company policies, even when you disagree(10:20) Why managers should avoid calling their team a family(12:59) What managers can (and can’t) do when a team member requests a medical accommodation(21:29) Should managers tell their team when accommodations are made?(23:03) A great manager Peter has worked for(26:43) Keep up with Peter(27:04) [Extended Episode Only] What to do when someone brings a complaint against you (32:10) [Extended Episode Only] Adjusting communication styles for different team members Additional Resources: - Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month - Read the full transcript here - Follow me on Instagram here  - Visit my website for more here - Upskill your team here - Subscribe to my YouTube Channel here Keep up with Peter Rahbar - Connect with Peter on LinkedIn and Instagram - Visit the Rahbar Group’s official website here FREE 30-minute Consultation with Peter Peter is offering a free 30-minute consultation for one member of Podcast+. To enter the drawing, you must be a member and submit your name by Wednesday, November 27th.  To get this guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community. --------------------- The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done. Follow The Modern Manager on your favorite podcast platform so you won’t miss an episode!

    29 分钟
4.8
共 5 分
177 个评分

关于

Host Mamie Kanfer Stewart shares practical approaches to help you be a great manager. Learn more at: https://themodernmanager.com/ Solo episodes are like mini-courses, providing actionable tips based on experience and research. Guest episodes are engaging conversations that elicit insights and suggestions for how to apply the ideas. Learn more about effective meeting practices, communication skills, managing conflict, team building, time management, group dynamics, goal setting and accountability, team competencies, productivity and collaboration technologies, organizational culture, and more. Be sure to follow the podcast on your favorite platform so you never miss a new episode!

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