4. How to Build a Team to Grow Your HVAC Business

In this episode, Tom Calhoun, owner of Northwest Arkansas (NWA) Cooling and Heating, shares his 40-year journey in the HVAC industry. Tom discusses his career evolution from a family business to founding his own company in 2018. Tom's insights offer valuable lessons for HVAC contractors seeking sustainable growth and effective leadership. Key Takeaways: 

• Invest in coaching or hiring, even if revenue concerns exist. Take a leap of faith and trust the process. By finding a coaching program that aligns with their needs, contractors can overcome plateaus and achieve growth. Investing in coaching can lead to increased revenue, making the initial costs worthwhile.
• It is important to establish a strong company culture based on core values. Hiring individuals who align with your core values creates a cohesive workforce that collaborates effectively. This focus on company culture makes it easier to find new employees, as current team members can refer potential candidates who fit well within the company.
• Cash flow challenges can cause stress. One way to mitigate these issues is to implement a strategy of setting up a separate checking account for a reserve fund. If you allocate a small percentage of revenue from each installation job into this fund, you can create a financial buffer that can be used for growth without impacting operating funds.

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