#41 Navigating Tough-to-Metabolize Feedback: Strategies and Key Concepts for Educational Leaders With Dana Sall MD, MeD and Allison DeKosky MD

Join us as we discuss responding as a leader when you receive hard to hear feedback with two new guests: Drs. Sall and DeKosky. We cover key points from their respective AIMW24 workshops: “Maintaining PD Wellness: What to Do When the Residents or Faculty are Mad at You,” and “From Whining to Winning: Transforming the Chronic Complainer into a Constructive Champion.” We specifically highlight the emotional valence related to receiving constructive feedback, extreme ownership and radical transparency, tips for chief residents regarding complaints received, and how to maintain a growth mindset when things get spicy in feedback conversations.

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Show Segments

• Intro, disclaimer, guest bio
• Updates and Introductions
• Dr. Sall and Dr. DeKosky’s workshops 
• Emotional Valence
• Growth Mindset
• Psychological Safety
• Systems Thinker
• Complaint Triage Framework
• Seasons of Change
• Extreme Ownership 
• Radical Transparency
• Take-home points
• Things to Plug
• Outro

• Producer/Writer/Infographics/CME: Era Kryzhanovskaya MD  
• Hosts: Molly Heublein MD/ Era Kryzhanovskaya MD 
• Reviewer: Ben Kinnear MD, MEd
• Guests: Dana Sall, MD MEd; Allison DeKosky, MD
• Technical support: Podpaste
• Theme Music: MorsyMusic