The Paul Higgins Show

Paul Higgins
The Paul Higgins Show

If you are a partner of a SaaS platform and looking to drive results in your own business - you are in the right place. I interview the best in our industry, asking them their success secrets to help you in marketing, sales, ops, and mindset. Whether it be partners from Salesforce, HubSpot, Netsuite, Zoho, Monday, and many more, you get exclusive access in under 30 minutes. My solo shows are packed with actionable advice to boost your efficiency and revenue. Tune in, subscribe, and share with peers to unlock your potential.

  1. قبل يومين

    576 - Salesforce + Inventory: The NAO ERP Solution with Wayne Macartney

    Why you should listen Discover how Nao ERP can streamline inventory management within the Salesforce ecosystem, addressing a common pain point for small businesses and SMEs.Learn how Nao ERP stands out against complex ERP systems by offering seamless integration and user-friendly features.Gain insights on how effective communication and understanding client needs can drive revenue and strengthen relationships as a system integrator. Are you struggling to meet your clients' inventory needs while navigating the complexities of the Salesforce ecosystem? In this episode, I speak with Wayne Macartney from Nao ERP, who shares how their innovative solution simplifies inventory management for small businesses and SMEs. We discuss the integration of Nao ERP with Salesforce and how it enhances client engagement, ultimately leading to increased revenue for system integrators. About Wayne Macartney Wayne Macartney is the Managing Director / President of NAO ERP, a streamlined inventory management solution built on the Salesforce platform.  Designed for small businesses and SMEs, they offer features such as inventory management, sales order management, purchase order management, goods receivable process, and average weighted cost calculation.  NAO ERP is an initiative of Bricoleur Technologies, a leading Salesforce Implementation Partner. Resources and Links Nao-erp.comBricoleurtech.comWayne's LinkedIn profilePrevious episode: 575 - The Art of Asking $300K Questions: Sales Skills for Tech ConsultantsCheck out more episodes of The Paul Higgins ShowThe Tech Consultant’s RoadmapJoin our newsletterJoin the Tech CollectiveSuggested resourcesFind out more about Paul and how he can help you

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  2. ٩ جمادى الأولى

    574 - Revolutionizing Customer Care: How AI is Outpacing Old-School Software with Alex Levin

    Why you should listen Discover how traditional contact centers are evolving from cost centers to revenue-generating hubs.Learn how AI agents can enhance customer interactions and drive revenue growth, backed by real-world examples.Understand how Regal.io is positioned to integrate seamlessly with existing tech stacks to improve customer experiences. Are you frustrated with outdated contact center software that prioritizes cost-cutting over customer satisfaction? In this episode, I chat with Alex Levin, co-founder and CEO of Regal.io, about how traditional contact centers are falling behind and the transformative role of AI agents in driving revenue and enhancing customer experiences. Alex shares insights on how Regal.io integrates seamlessly with existing technologies, empowering businesses in high-touch industries like healthcare and education to create personalized interactions that truly engage customers. About Alex Levin Alex Levin is the Co-Founder and CEO of Regal.io. He leads the GTM teams. Before Regal.io, Alex was a product manager at Personal and Thomson Reuters and then joined Handy (acquired by ANGI in 2018) as an early employee. At Handy and then ANGI, Alex led growth and marketing. Alex grew up in New York and received his BA from Harvard. Resources and Links Regal.ioAlex's LinkedIn profilePrevious episode: 573 - Beyond Borders: Leveraging Overseas Talent to Boost Your Tech Consultancy with Andrew JacobyCheck out more episodes of The Paul Higgins ShowThe Tech Consultant’s RoadmapJoin our newsletterJoin the Tech CollectiveSuggested resourcesFind out more about Paul and how he can help you

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  3. ٢ جمادى الأولى

    573 - Beyond Borders Leveraging Overseas Talent to Boost Your Tech Consultancy with Andrew Jacoby

    Why you should listen Discover why Andrew Jacoby believes hiring a virtual assistant (VA) is essential for business growth and how it differs from common narratives.Learn about the beliefs that foster trust between business owners and their virtual assistants, making collaboration more effective.Understand how Good Shepherd Staffing not only helps entrepreneurs but also supports communities in developing countries. In this episode, I sit down with Andrew Jacoby from Good Shepherd Staffing to discuss the transformative power of virtual assistants. Andrew shares his insights on why every entrepreneur should consider hiring a VA, how he prepares his team to deliver maximum results and the cultural differences that influence the effectiveness of remote staff. With a focus on serving both business owners and communities in need, Andrew's approach combines business acumen with social responsibility. About Andrew Jacoby Andrew Jacoby is an entrepreneur, and an artist who is currently building Good Shepherd Staffing to help business owners who have not experienced the power of hiring remote overseas staff to help them grow their businesses do so, while at the same time helping Catholics in developing countries find work that enables them to make a local living wage as well as can work near their families. Andrew learned the power of overseas staff in the process of building his first business, GrowthEra, which is a multimillion-dollar sales enablement agency with over 80 employees, all of which, besides the CEO, are overseas.  Resources and Links Goodshepherdstaffing.comAndrew’s LinkedIn profileGood Shepherd Staffing on X: @goodshepherdnow550 - Demystifying Outsourced SDRs: Key Insights for Success with Filip PopovPrevious episode: 572 - The Tech Consultant's Marketing Playbook: From Overwhelmed to OverbookedCheck out more episodes of The Paul Higgins ShowThe Tech Consultant’s RoadmapJoin our newsletterJoin the Tech CollectiveSuggested resourcesFind out more about Paul and how he can help you BONUS: If you would like to try working with a remote overseas virtual assistant Good Shepherd offers a free 10 hour trial just go to goodshepherdstaffing.com and contact the company.

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  4. ٢٥ ربيع الآخر

    571 - Unlocking Revenue Potential: How Clay Revolutionizes Client Data Management for Tech Consultants with Yash Tekriwal

    Why you should listen Learn why Clay is essential for tech consultants and how it can streamline your revenue processes.Gain insights into specific examples of how Clay can enhance the efficiency of your SaaS operations.Understand how implementing Clay can increase revenue for you and your clients. Are you tired of wasting valuable time on outdated client data management? In this episode, I chat with Yash Tekriwal, Head of Education at Clay, about how tech consultants can leverage Clay to improve their operations and drive revenue growth. We dive into the pain points of traditional CRM systems and explore how Clay can serve as the glue that connects various data sources, allowing for seamless integration and automation. Yash shares his journey from education to tech and practical insights into how Clay can transform your approach to client data and revenue generation. About Yash Tekriwal Yash is a former high school teacher, edtech founder, data scientist, consultant, coach, and so much more. He is now channeling his broad background into his role as Head of Education at Clay. Clay is building the future Go-To-Market (GTM) systems for modern GTM teams. Bringing teams into the future of work requires a significant investment in user education and content. Yash has been spearheading company initiatives like Clay University and Clay Cohorts to help scale learning for customers of all kinds at Clay. Resources and Links Clay.com Yash’s LinkedIn profileLearn all the fundamentals you need to navigate Clay seamlesslyPrevious episode: 570 - Fix Any Process With The M4 Method with Derrick MainsCheck out more episodes of The Paul Higgins ShowThe Tech Consultant’s RoadmapJoin our newsletterJoin the Tech CollectiveSuggested resourcesFind out more about Paul and how he can help you

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  5. ١٨ ربيع الآخر

    570 - Fix Any Process With The M4 Method with Derrick Mains

    Why you should listen Learn how to shift your approach to process improvement with Derek Mains, an expert in operations and process engineering.Discover the powerful M4 method—Map, Measure, Manage, and Motivate—that can streamline your processes and enhance team performance.Gain practical examples and strategies that you can implement immediately to improve efficiency and effectiveness in your business. Are you struggling with inefficient processes that hinder your SaaS business growth? In this episode of the Paul Higgins Show, I talk with Derek Mains from TheProcessFixer.com, who shares his expertise on transforming organizational processes. We discuss why traditional management philosophies need to evolve and how his M4 method can help you map out, measure, manage, and motivate your team for better outcomes. If you're ready to elevate your business and avoid the pitfalls of poor process management, this episode is for you! About Derrick Mains Derrick is an Emmy Award-winning content creator, four-time author, operations podcaster with more than 160,000 monthly listeners, and optimization consultant renowned for his pioneering work in process engineering, design, and transformation.  Derrick's work spans over 20 years and 150 companies, from early-stage companies to the Fortune 10. Derrick's approach melds essentialism with a keen focus on human-centric system design, emphasizing regular audits, reflection, and reinvestment to achieve optimization. Derrick believes that all organizational systems share a fundamental purpose: transforming resource input into value through outputs.  Resources and Links Theprocessfixer.comDerrick’s LinkedIn profilePrevious episode: 569 - AI-Powered Content Creation for Time-Strapped Tech Consultants Check out more episodes of The Paul Higgins ShowThe Tech Consultant’s RoadmapJoin our newsletterJoin the Tech CollectiveSuggested resourcesFind out more about Paul and how he can help you

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If you are a partner of a SaaS platform and looking to drive results in your own business - you are in the right place. I interview the best in our industry, asking them their success secrets to help you in marketing, sales, ops, and mindset. Whether it be partners from Salesforce, HubSpot, Netsuite, Zoho, Monday, and many more, you get exclusive access in under 30 minutes. My solo shows are packed with actionable advice to boost your efficiency and revenue. Tune in, subscribe, and share with peers to unlock your potential.

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