5 Tips to get Back Office Digital Transformation Right with Erin Pittman You Own the Experience Podcast

LJ and Rob sat down with Erin Pittman of Leap Consulting Solutions this week.



Erin is Lauren's back-office expert at Leap Consulting



So we asked Erin to share her top 5 tips for back-office digital transformation.  



Erin's 5 Tips for Implementing Back Office

 1. Consider all of your Personas (front office & back office) 

2. Make sure your Back Office team is in the room when you evaluate new tech ​

3.  Know the Business Impact of a Back Office digital transformation a.  pay data validation will be moved up to the front office

​4. Avoid Jan 1st go-lives (don't go live on day 1 of your new financial year) 5. Understand the integrations between systems because there is no transformation without integration 



This episode is brought to you by Leap Consulting Solutions. 



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