Content Components

Ren Taylor
Content Components

A single topic podcast made of bite-sized content strategy conversations.

  1. 7月9日

    Omnichannel Customer Experiences with Kevin P. Nichols - Pt. 2

    Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you! Get the book here About KevinKevin is an award-winning thought leader, digital industry enthusiast and author with more than 25 years of professional experience. He was a key contributor to creating MIT OpenCourseWare, grew one of the largest content strategy teams in the world at SapientNitro and has worked on digital strategy and content for dozens of global, Fortune 100 brands. In 2016 he launched AvenueCX with Rebecca Schneider. At AvenueCX he works with global brands to help them improve their brand, content, and customer experiences. He is an expert on content strategy for customer journey optimization, personalization, omnichannel, and enterprise content strategy. Kevin is author of Enterprise Content Strategy: A Project Guide and co-author of UX for Dummies. Kevin is also the chair of Content Strategy Alliance Best Practices initiative. He started his career in the mid-1990s while a graduate student at Harvard University working for a Sabre Foundation, a non-profit book donation organization. His studies led him to Bosnia and Herzegovina, where he produced and significantly contributed to Nobel Laureate Physicians for Human Rights Watch website. He became a user experience lead at Sapient and later, a key architect of MITOpenCourseWare’s website where he contributed to publishing processes for an initiative that changed the face of global, online education. He went on to Molecular where he helped a global Fortune 10 brand redefine its external messaging and internal processes to support it. He built one of the of the strongest and largest content strategy teams in the world for SapientNitro. In June, 2015, Kevin left SapientNitro to focus on launching a company with Rebecca Schneider, AvenueCX. Kevin is committed to international human rights, especially those of refugees. Connect with Kevin on LinkedIn Visit his website

    20 分鐘
  2. 7月2日

    Omnichannel Customer Experiences with Kevin P. Nichols - Pt. 1

    Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you! Get the book here About KevinKevin is an award-winning thought leader, digital industry enthusiast and author with more than 25 years of professional experience. He was a key contributor to creating MIT OpenCourseWare, grew one of the largest content strategy teams in the world at SapientNitro and has worked on digital strategy and content for dozens of global, Fortune 100 brands. In 2016 he launched AvenueCX with Rebecca Schneider. At AvenueCX he works with global brands to help them improve their brand, content, and customer experiences. He is an expert on content strategy for customer journey optimization, personalization, omnichannel, and enterprise content strategy. Kevin is author of Enterprise Content Strategy: A Project Guide and co-author of UX for Dummies. Kevin is also the chair of Content Strategy Alliance Best Practices initiative. He started his career in the mid-1990s while a graduate student at Harvard University working for a Sabre Foundation, a non-profit book donation organization. His studies led him to Bosnia and Herzegovina, where he produced and significantly contributed to Nobel Laureate Physicians for Human Rights Watch website. He became a user experience lead at Sapient and later, a key architect of MITOpenCourseWare’s website where he contributed to publishing processes for an initiative that changed the face of global, online education. He went on to Molecular where he helped a global Fortune 10 brand redefine its external messaging and internal processes to support it. He built one of the of the strongest and largest content strategy teams in the world for SapientNitro. In June, 2015, Kevin left SapientNitro to focus on launching a company with Rebecca Schneider, AvenueCX. Kevin is committed to international human rights, especially those of refugees. Connect with Kevin on LinkedIn Visit his website

    24 分鐘
  3. 6月18日

    Translation, Localization, Globalization: Oh My! with Loy Searle - Pt. 2

    Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you! Get the book here About Loy: Loy's passion is leading and guiding global operational organizations, such as: Localization, Global Content and Learning Product Management & Development. She has also led related Engineering, Global QA and International Business Requirements, and Learning Services, technology, and products, and Supplier/Partner management. Her focus is bringing the most out of distributed global organizations - sometimes across 30+ countries - which requires both global business, culture, and HR awareness. Her drive and focus is in guiding and building extraordinary global product/services teams via operational excellence, managed data & KPIs, scalable process optimization, leveraging integrated technology, and building and developing star teams. She is a great advocate of upstream intervention to prevent downstream pain and reduce costs. Single-sourcing, structured/controlled standards, terminology management, integrated memory tools, machine translations and machine learning (gen AI), process engineering, and agile cloud based solutions are favorite subjects of hers. She believes data, technology and teamwork can accomplish almost anything. Connect with Loy on LinkedIn

    31 分鐘
  4. 6月11日

    Translation, Localization, Globalization: Oh My! with Loy Searle - Pt. 1

    Patrick sits down with the industry experts that wrote the Content Operations book to talk about their chapters and how each one hopes to influence the structured content community. Whether you're just starting to explore content operations or ready to take yours to the next level, this podcast and this book is for you! Get the book here About Loy: Loy's passion is leading and guiding global operational organizations, such as: Localization, Global Content and Learning Product Management & Development. She has also led related Engineering, Global QA and International Business Requirements, and Learning Services, technology, and products, and Supplier/Partner management. Her focus is bringing the most out of distributed global organizations - sometimes across 30+ countries - which requires both global business, culture, and HR awareness. Her drive and focus is in guiding and building extraordinary global product/services teams via operational excellence, managed data & KPIs, scalable process optimization, leveraging integrated technology, and building and developing star teams. She is a great advocate of upstream intervention to prevent downstream pain and reduce costs. Single-sourcing, structured/controlled standards, terminology management, integrated memory tools, machine translations and machine learning (gen AI), process engineering, and agile cloud based solutions are favorite subjects of hers. She believes data, technology and teamwork can accomplish almost anything. Connect with Loy on LinkedIn

    28 分鐘
5
(滿分 5 顆星)
12 則評分

簡介

A single topic podcast made of bite-sized content strategy conversations.

若要收聽兒少不宜的單集,請登入帳號。

隨時掌握此節目最新消息

登入或註冊後,即可追蹤節目、儲存單集和掌握最新資訊。

選取國家或地區

非洲、中東和印度

亞太地區

歐洲

拉丁美洲與加勒比海地區

美國與加拿大