67. FOUR THINGS WE LEARNED FRANCHISING OUR BUSINESS

In this episode, we chat about the decision to franchise and the key indicators that showed the business was ready to expand. We break down the importance of having strong operational systems in place, from consistent follow-up protocols to streamlined event management. We also talk about the value of documenting everything and ensuring efficient training programs through tools like Loom, which help maintain high standards across the board!

We chat about the non-negotiable aspects of a successful franchise, like brand control and customer experience. We also discuss the significance of uniformity in branding, messaging, and marketing, ensuring every franchise location delivers the same top-tier customer experience. From greeting clients to follow-up care, creating a community that clients want to be a part of is at the heart of their business model. Whether you’re planning to franchise or not, this episode breaks down the key pieces of a successful business! 

Learn more about franchising a Fixxed: https://www.fixxedstudios.com/franchise

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