720: 2 Questions to Know if You Are Doing the Right Thing – Debra Engelhardt-Nash The Best Practices Show with Kirk Behrendt

How do you know you're doing the right thing for your practice? There's an easy way to answer that, and it’s with two simple questions. To share what they are and how you can apply it to any dilemma you face, Kirk Behrendt brings back Debra Engelhardt-Nash, co-founder of The Nash Institute, with her expert advice for creating the best practice culture. Your practice is a Petri dish — so grow the culture you want! To learn how, listen to Episode 720 of The Best Practices Show!
Learn More About Debra:
Send Debra an email: debraengelhardtnash@gmail.com Follow Debra on Instagram: https://www.instagram.com/debraengnashBook Debra for speaking or consulting: https://debraengelhardtnash.comRegister for Debra’s Dental Business School course: https://www.thenashinstitute.com/upcoming-events/dental-business-schoolRegister for Debra’s Team Communication Skills course: https://www.thenashinstitute.com/upcoming-events/team-communication-skills
More Helpful Links for a Better Practice & a Better Life:
Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
Episode Resources:
Watch the video version of Episode 720: https://www.youtube.com/@actdental/videos
Main Takeaways:
An important question to ask is, is X good for my practice?Another important question is, is X good for my patients?If you answer no to either of those questions, don't do it.Meet more with your team. Don't avoid conversations.Verbal skills matter. One word can make a difference.Change your beliefs to change your behaviors.
Snippets:
0:00 Introduction.
2:09 Debra’s background.
7:36 Why this is important.
9:46 A dental practice is like a Petri dish.
15:05 Does your team endorse you?
16:36 Meet with your team more.
18:08 Stop tolerating behaviors you don't like.
19:25 The two important questions to ask.
23:15 Is a 30-minute hygiene appointment a good idea?
27:05 Keep updating your systems.
30:24 Verbal skills are...