300 episodes

Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide.

At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of knowledge. Each episode features interviews with renowned dental professionals and industry leaders who have made significant strides in their practices. They share their experiences, insights, and the challenges they've overcome, offering a unique perspective that you won't find anywhere else.

Why should you listen to The Best Practices Show? Whether you're a seasoned dentist, a new practice owner, or somewhere in between, this podcast is tailored to inspire and educate. Our goal is not just to provide you with information but to transform the way you think about and run your dental practice. We delve into topics ranging from advanced clinical techniques and practice management to leadership skills and personal growth.

Kirk Behrendt, a respected figure in the dental community, brings his vast experience and infectious enthusiasm to each episode, making complex topics both understandable and engaging. As the CEO of ACT Dental, Kirk has helped countless dental practices thrive by focusing on holistic development - professionally, personally, and within their community.

Our commitment to authenticity and practical advice sets The Best Practices Show apart. We don't just talk about theories; we dive into real-life applications you can implement immediately in your practice. Our community-centric approach means we're always listening to our audience and constantly evolving our content to meet your needs.

In addition to the invaluable insights from our guests, we also provide access to exclusive resources available through ACT Dental. These resources complement the podcast topics and give you a more comprehensive understanding and practical tools to apply in your practice.

By subscribing to The Best Practices Show, you're not just gaining access to a podcast; you're joining a community of like-minded professionals committed to excellence in dentistry.

So, are you ready to transform your practice and be the best version of yourself? Join us on this journey, and let's grow together. Hit subscribe and never miss an episode of The Best Practices Show – where we uncover the secrets to the success of the world's best dental practices, one episode at a time.

Subscribe to The Best Practices Show on Apple Podcasts

Join our community and start your journey towards a more innovative, more successful dental practice today!

The Best Practices Show with Kirk Behrendt ACT Dental

    • Business
    • 4.8 • 70 Ratings

Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide.

At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of knowledge. Each episode features interviews with renowned dental professionals and industry leaders who have made significant strides in their practices. They share their experiences, insights, and the challenges they've overcome, offering a unique perspective that you won't find anywhere else.

Why should you listen to The Best Practices Show? Whether you're a seasoned dentist, a new practice owner, or somewhere in between, this podcast is tailored to inspire and educate. Our goal is not just to provide you with information but to transform the way you think about and run your dental practice. We delve into topics ranging from advanced clinical techniques and practice management to leadership skills and personal growth.

Kirk Behrendt, a respected figure in the dental community, brings his vast experience and infectious enthusiasm to each episode, making complex topics both understandable and engaging. As the CEO of ACT Dental, Kirk has helped countless dental practices thrive by focusing on holistic development - professionally, personally, and within their community.

Our commitment to authenticity and practical advice sets The Best Practices Show apart. We don't just talk about theories; we dive into real-life applications you can implement immediately in your practice. Our community-centric approach means we're always listening to our audience and constantly evolving our content to meet your needs.

In addition to the invaluable insights from our guests, we also provide access to exclusive resources available through ACT Dental. These resources complement the podcast topics and give you a more comprehensive understanding and practical tools to apply in your practice.

By subscribing to The Best Practices Show, you're not just gaining access to a podcast; you're joining a community of like-minded professionals committed to excellence in dentistry.

So, are you ready to transform your practice and be the best version of yourself? Join us on this journey, and let's grow together. Hit subscribe and never miss an episode of The Best Practices Show – where we uncover the secrets to the success of the world's best dental practices, one episode at a time.

Subscribe to The Best Practices Show on Apple Podcasts

Join our community and start your journey towards a more innovative, more successful dental practice today!

    757: 1 Simple Way to Prevent No-Shows – Miranda Beeson

    757: 1 Simple Way to Prevent No-Shows – Miranda Beeson

    757: 1 Simple Way to Prevent No-Shows – Miranda Beeson
    Who do you blame for holes in your schedule? If you said admin, it’s time to reassess your systems! Cancellations and no-shows start in the back, not up front! To help you reduce them, Kirk Behrendt brings in Miranda Beeson, ACT’s director of education, to provide a simple solution for keeping your schedule full of the patients you want. To learn the secret to attracting committed patients, listen to Episode 757 of The Best Practices Show!
    Learn More About Miranda:
    Send Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalSend Gina an email: gina@actdental.com 
    More Helpful Links for a Better Practice & a Better Life:
    Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
    Episode Resources:
    Watch the video version of Episode 757: https://www.youtube.com/@actdental/videosDownload ACT’s 10 Best Practices for Reducing Cancellations: https://23476641.fs1.hubspotusercontent-na1.net/hubfs/23476641/10%20Best%20Practices%20for%20Reducing%20Cancellations.pdfDownload ACT’s How to Differentiate Your Practice: https://info.actdental.com/hubfs/PDF/Differentiation%20Tool.pdf
    Main Takeaways:
    No-shows aren’t negative profit. It’s no profit!Reducing cancellations starts with building value.Have a quick-fill system to fill holes in your schedule.Strategically fill your schedule. Don't just fill it with anyone.Know your broken appointment rates and track your recapture rates.Consider implementing a reservation fee rather than a cancellation fee.Use your verbal skills when talking to patients about your reservation fee.Don't blame your admin team for holes in your schedule. Look at your systems.Appointments are confirmed at the time of scheduling. Showing up is not optional.
    Snippets:
    0:00 Introduction.
    1:28 Why this is an important...

    • 42 min
    756: How to Kickstart Your Best Year Yet: The Ultimate Guide to Getting Started! – Heather Crockett

    756: How to Kickstart Your Best Year Yet: The Ultimate Guide to Getting Started! – Heather Crockett

    756: How to Kickstart Your Best Year Yet: The Ultimate Guide to Getting Started! – Heather Crockett
    Do you want a better year? Are you dreaming of working less days? There's one thing you need to do to make it happen — start planning ahead. To teach you how, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, with the ultimate guide to help you think better about your time. Plan ahead so you can be ahead! To learn how to take control of every schedule in your life, listen to Episode 756 of The Best Practices Show!
    Learn More About Heather:
    Send Heather an email: heather@actdental.com Join Heather on Facebook: https://www.facebook.com/heather.r.crockettFollow Heather on ACT’s Instagram: https://www.instagram.com/actdental
    Learn More About ACT Dental:
    ACT’s website: https://www.actdental.comACT’s Instagram: https://www.instagram.com/actdentalACT’s YouTube: https://www.youtube.com/actdentalACT’s Facebook: https://www.facebook.com/actdentalACT’s LinkedIn: https://www.linkedin.com/company/3137520/admin/feed/posts/ACT’s Twitter: https://twitter.com/actdental
    More Helpful Links for a Better Practice & a Better Life:
    Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
    Episode Resources:
    Watch the video version of Episode 756: https://www.youtube.com/@actdental/videos
    Main Takeaways:
    Know the number of days you work in a year.Be intentional with your schedule and plan ahead.You can run your practice on less than 48 weeks a year.220 is too many days of work. It will lead to burnout and resentment.Remember that many of the best moments of your life won't happen at...

    • 24 min
    755: Reframing the Conversation Around Our Orthodontic Goals – Dr. Rebecca Bockow

    755: Reframing the Conversation Around Our Orthodontic Goals – Dr. Rebecca Bockow

    A beautiful smile is always the goal — but it’s not the only goal in orthodontics. To reframe the role of early intervention and how it can transform patients’ lives, Kirk Behrendt brings back Dr. Rebecca Bockow, instructor from Spear Education, to explain the benefits beyond straightening teeth. When you understand the potential of orthodontics, you can help more patients long term! To learn more and register for Dr. Bockow’s course, Healthy Growth - Healthy Faces, listen to Episode 755 of The Best Practices Show!
    Learn More About Dr. Bockow:
    Follow Dr. Bockow on Instagram: https://www.instagram.com/rbockowJoin Dr. Bockow on Facebook: https://www.facebook.com/InspiredOrthoRegister for Dr. Bockow and Dr. Michael Gunson’s Healthy Growth - Healthy Faces workshop (September 26-28, 2024): https://www.arnettgunson.com/healthy-growth-healthy-faces-seattle
    More Helpful Links for a Better Practice & a Better Life:
    Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
    Episode Resources:
    Watch the video version of Episode 755: https://www.youtube.com/@actdental/videosWatch Episode 640 with Dr. Dania Tamimi: https://www.youtube.com/watch?v=RaaQxgXuESo&t=1842s
    Main Takeaways:
    Recognize how the system works as a whole.Understand the true origin behind patients’ malocclusions.Early orthodontic intervention can improve dental, joint, and muscle health.Orthodontics is about establishing a healthy system, not just straightening teeth.Without a true diagnosis, orthodontics could lead to breakdown and other issues.It takes an interdisciplinary team to help rehabilitate a patient’s mouth and system.
    Snippets:
    0:00 Introduction.
    1:45 Why this is an important topic.
    6:33 Reframe the conversation for naysayers.
    9:07 Understand how the system works as a whole.
    12:06 Early intervention, explained.
    15:34 Understand the why behind malocclusion.
    18:49 What dentists get wrong about the health of the entire system.
    21:44 The fourth dimension, explained.
    24:08 The origins of Dr. Bockow and Dr. Gunson’s course.
    27:34 More...

    • 33 min
    754: Dental Zen: 3 Tips to Conquer Insurance Frustrations – Robyn Theisen

    754: Dental Zen: 3 Tips to Conquer Insurance Frustrations – Robyn Theisen

    Dealing with insurance is not fun. It’s frustrating, time-consuming, and the least enjoyable part about dentistry. But there are ways to make it tolerable! To share how, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, with three tips to get your team aligned and ready to have the insurance conversation with your patients. To increase your team’s confidence when talking about insurance, listen to Episode 754 of The Best Practices Show!
    Learn More About Robyn:
    Send Robyn an email: robyn@actdental.com Follow Robyn on ACT’s Instagram: https://www.instagram.com/actdentalSend Gina an email: gina@actdental.com 
    More Helpful Links for a Better Practice & a Better Life:
    Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
    Episode Resources:
    Watch the video version of Episode 754: https://www.youtube.com/@actdental/videosRegister to access ACT’s Say This, Not That: https://form.jotform.com/221665137804153
    Main Takeaways:
    Make sure your patient is the main focus, not their insurance.Be aligned with your team about your relationship with insurance.Your entire team must know the ins and outs of insurance, not just admin.Level up your verbal skills. Be intentional with words when talking to patients.Utilize technology wherever possible to save yourself time and increase accuracy.There is a time and place for outsourcing. But try to keep certain processes in-house.
    Snippets:
    0:00 Introduction.
    1:37 Why this is an important topic.
    3:25 Set aside time to align with your team.
    4:01 Define your relationship with insurance.
    7:12 Align on communication to develop trust with patients.
    8:35 Develop your verbal skills.
    9:23 Eliminate “but”, “however”, and “unfortunately”.
    12:29 Utilize technology to your advantage.
    14:49 Should you outsource certain processes?
    17:32 Final thoughts.
    Robyn Theisen Bio:
    Robyn Theisen brings an entire life and legacy of dental experience to the team and every team with which she works as the daughter and sister of dentists. With almost 20 years of experience in dentistry, her roles ranged from...

    • 21 min
    753: Maximize Your Margins: Slash PPO Write-Offs and Skyrocket Your Dental Profits – Dr. Barrett Straub & Miranda Beeson

    753: Maximize Your Margins: Slash PPO Write-Offs and Skyrocket Your Dental Profits – Dr. Barrett Straub & Miranda Beeson

    753: Maximize Your Margins: Slash PPO Write-Offs and Skyrocket Your Dental Profits – Dr. Barrett Straub & Miranda Beeson
    Do you want to own a practice just for someone else to control it? If not, don't miss this episode! Kirk Behrendt brings in Dr. Barrett Straub, ACT’s CEO, and Miranda Beeson, ACT’s director of education, with a treatment plan to get you out of the thumbs of insurance so you can achieve financial freedom and personal fulfillment. With careful, strategic planning you can start removing some — or all — PPOs and reshape your future! To learn the steps to a better practice and a better life, listen to Episode 753 of The Best Practices Show!
    Learn More About Dr. Straub & Miranda:
    Send Dr. Straub an email: barrett@actdental.com Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straubRegister for Dr. Straub’s live workshop (August 23, 2024): https://www.eventbrite.com/e/act-dental-gaps-method-the-formula-for-financial-freedom-tickets-776572418007Send Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdental
    More Helpful Links for a Better Practice & a Better Life:
    Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
    Episode Resources:
    Watch the video version of Episode 753: https://www.youtube.com/@actdental/videosRegister to access ACT’s PPO Roadmap: https://www.actdental.com/free-resources/ppo-roadmapRegister to access ACT’s Say This, Not That: https://form.jotform.com/221665137804153Email Dr. Straub for ACT’s Capacity Tracker and Patient Segment Scorecard: barrett@actdental.com 
    Main Takeaways:
    Whether you're looking to drop PPOs or not, try out ACT’s PPO Roadmap.Insurance isn't

    • 1 hr 16 min
    752: 5 Things Nobody is Telling You About Profit in Your Dental Practice – Dr. Barrett Straub

    752: 5 Things Nobody is Telling You About Profit in Your Dental Practice – Dr. Barrett Straub

    752: 5 Things Nobody is Telling You About Profit in Your Dental Practice – Dr. Barrett Straub
    If you work more hours, you make more money — except you don't! More dentists are spending more time in the office, only to wonder where their money went. There's a way out of this scenario, and Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to demystify the five key things to know about profit so you can make educated decisions and gain control of your practice. Stop working harder for less! To learn how, listen to Episode 752 of The Best Practices Show!
    Learn More About Dr. Straub:
    Send Dr. Straub an email: barrett@actdental.com Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straubRegister for Dr. Straub’s live workshop (August 23, 2024): https://www.eventbrite.com/e/act-dental-gaps-method-the-formula-for-financial-freedom-tickets-776572418007
    More Helpful Links for a Better Practice & a Better Life:
    Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218
    Episode Resources:
    Watch the video version of Episode 752: https://www.youtube.com/@actdental/videosDownload ACT’s GAPs at a Glance resource: https://www.actdental.com/gaps-at-a-glance
    Main Takeaways:
    Remember that your P&L won't tell the whole story about your finances.Understand and close the different gaps you have in your practice.Profit isn't profit. There are three levels of profit to understand.High overhead isn't always about spending too much.Chasing money rarely works out.Get to the “I'm good” mindset.
    Snippets:
    0:00 Introduction.
    1:16 The GAPs method and its origins.
    7:00 Increasing profitability doesn't have to be difficult.
    10:32 The effort gap, explained.
    13:37 The collections gap, explained.
    18:13 The three levels of profit, explained.
    21:58 Gross production, explained.
    25:49 Annual patient value, explained.
    28:16 High overhead isn't always about spending too much.
    31:05 Three reasons your overhead is too high.
    35:19 The cash flow gap,...

    • 43 min

Customer Reviews

4.8 out of 5
70 Ratings

70 Ratings

Roasbury ,

Best Dental Podcast!

As a practice owner, I love this podcast and it’s great for the teams to listen to as well! Such valuable information every episode.

Shadworth ,

Come back

I’m not calling this a come back, I am saying if you’ve tried this show in the past, you need to come back now. Kirk has done an amazing job improving the quality of this show and he has emerged as a go-to dental owner podcast to listen to.

lmpdds ,

Making me a better leader!

I just wanted to say thank you to Kirk for making me a better leader by opening my mind to all these great thought leaders in dentistry. Every single one I listen to points out areas for growth(deficiencies!) in my leadership. I only wish this had been around 20 years ago! I wouldn’t have made all the mistakes I have made! But I deeply appreciate all this, it gives me fuel to fan the flame of a leader that everyone wants to follow. Thank you, thank you, thank you.

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