The Best Practices Show with Kirk Behrendt

ACT Dental

Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide. At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of knowledge. Each episode features interviews with renowned dental professionals and industry leaders who have made significant strides in their practices. They share their experiences, insights, and the challenges they've overcome, offering a unique perspective that you won't find anywhere else. Why should you listen to The Best Practices Show? Whether you're a seasoned dentist, a new practice owner, or somewhere in between, this podcast is tailored to inspire and educate. Our goal is not just to provide you with information but to transform the way you think about and run your dental practice. We delve into topics ranging from advanced clinical techniques and practice management to leadership skills and personal growth. Kirk Behrendt, a respected figure in the dental community, brings his vast experience and infectious enthusiasm to each episode, making complex topics both understandable and engaging. As the CEO of ACT Dental, Kirk has helped countless dental practices thrive by focusing on holistic development - professionally, personally, and within their community. Our commitment to authenticity and practical advice sets The Best Practices Show apart. We don't just talk about theories; we dive into real-life applications you can implement immediately in your practice. Our community-centric approach means we're always listening to our audience and constantly evolving our content to meet your needs. In addition to the invaluable insights from our guests, we also provide access to exclusive resources available through ACT Dental. These resources complement the podcast topics and give you a more comprehensive understanding and practical tools to apply in your practice. By subscribing to The Best Practices Show, you're not just gaining access to a podcast; you're joining a community of like-minded professionals committed to excellence in dentistry. So, are you ready to transform your practice and be the best version of yourself? Join us on this journey, and let's grow together. Hit subscribe and never miss an episode of The Best Practices Show – where we uncover the secrets to the success of the world's best dental practices, one episode at a time. Subscribe to The Best Practices Show on Apple Podcasts Join our community and start your journey towards a more innovative, more successful dental practice today!

  1. 1D AGO

    937: Metric Mondays: Is Getting Out of Network Dead? The Data Will Shock You! – Dave Monahan

    Over 50% of practices are either thinking about or starting to move out of network. It’s a trend that's not slowing down! In this episode, Kirk Behrendt brings back Dave Monahan, founder and CEO of Kleer, to share the shocking data behind going out of network and why you’ll wish you had done it sooner. To learn all the benefits of going out of network for you and your patients, listen to Episode 937 of The Best Practices Show! Learn More About Dave: Send Dave an email: dave@kleer.com Follow Kleer-Membersy on Instagram: https://www.instagram.com/clerri_officialLearn more about Kleer-Membersy: https://clerri.com More Helpful Links for a Better Practice & a Better Life: Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218 Episode Resources: Watch the video version of Episode 937: https://www.youtube.com/@actdental/videos Main Takeaways: More practices than ever are thinking about or going out of network.Going out of network doesn’t mean you will lose the majority of your patients.Whether you're going fully or partially out of network, adopt a membership plan.Membership plans are cost-effective for patients and will be better for your practice.Start by dropping your lowest producing insurer. You'll wish you had started it sooner! Snippets: 0:00 Introduction. 1:50 Are dentists going out of network? 4:56 Why are large insurance companies purchasing dental practices? 7:09 How many patients will you lose if you go out of network? 9:34 What happens if dental insurance disappears? 13:14 Final thoughts. 14:18 More about Kleer-Membersy. Dave Monahan Bio: Dave Monahan is the CEO of Kleer, an advanced, cloud-based platform that enables dentists to easily design and manage their own membership plan and offer it directly to their patients. Kleer is turn-key and free to implement. Their mission is simple: partner with dentists to increase...

    18 min

  2. 4D AGO

    936: How to Keep Core Values Alive – Heather Crockett

    Establishing core values is the most important thing you will do for your practice. But core values aren’t just words on the wall! In this episode, Kirk Behrendt brings back Heather Crockett, one of ACT’s amazing coaches, to share how to keep your core values alive and prevent them from becoming stale over time. To learn how to make core values the heartbeat of your practice, listen to Episode 936 of The Best Practices Show! Learn More About Heather: Send Heather an email: heather@actdental.com Join Heather on Facebook: https://www.facebook.com/heather.r.crockettFollow Heather on ACT’s Instagram: https://www.instagram.com/actdentalSend Kirk an email: kirk@actdental.com Send Courtney an email: courtney@actdental.com  More Helpful Links for a Better Practice & a Better Life: Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218 Episode Resources: Watch the video version of Episode 936: https://www.youtube.com/@actdental/videosJoin ACT’s BPA for their Identifying Your Core Values resource: https://join.actdental.com/users/sign_in?post_login_redirect=https%3A%2F%2Fjoin.actdental.com%2Fc%2Fpractice-coaching-tools%2Flencioni-s-core-value-diagram#emailJoin ACT’s BPA for their How to Bring Your Core Values Alive resource:...

    29 min

  3. 6D AGO

    935: Unapologetically Pursuing Excellence: An Interview With Dr. Pamela Maragliano – Dr. Pamela Maragliano

    Are you unhappy with your practice and feeling stuck? In this episode, Kirk Behrendt brings in Dr. Pamela Maragliano, chief editor of Dental Economics, to inspire you with her journey to pursue excellence with confidence. Stop compromising your values to make others happy! To learn how to build your ideal vision, team, and practice, listen to Episode 935 of The Best Practices Show! Learn More About Dr. Maragliano: Follow Dr. Maragliano on Instagram: https://www.instagram.com/drpamela_maraglianoListen to Dentistry Unmasked podcast: https://open.spotify.com/show/37jqQgIVQQhZpJ6cx3hs1KLearn more about Dental Economics: https://www.dentaleconomics.com More Helpful Links for a Better Practice & a Better Life: Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218 Episode Resources: Watch the video version of Episode 935: https://www.youtube.com/@actdental/videos Main Takeaways: Don't compromise your values — especially for a team that doesn't care.Create a mission and a vision for your practice to attract your people.If you're not happy with your practice, do something about it!Stop wasting time with negative people or energy suckers.Always keep looking for the right team members.Be open and enjoy the ride for your career. Snippets: 0:00 Introduction. 1:00 Dr. Maragliano’s background. 6:02 Challenges in transitioning from hygienist, to prosthodontist, to practice owner. 7:43 Dr. Maragliano’s treatment style philosophy. 10:27 The current state and trends in dentistry. 12:31 Don't compromise your values. 16:00 Figure out your non-negotiables. 18:48 Find the right people and create a mission. 21:47 Values, explained. 27:02 Don't stop looking. 31:41 Have a ride-or-die in your office. 35:35 Have people you trust and give them autonomy. 38:10 Final thoughts. 40:12 More...

    44 min

  4. AUG 25

    934: Metric Mondays: An Easier Way to Achieve a 182% Increase in Dental Practice Collections – Dave Monahan

    Uninsured patients are afraid of the dentist. But it’s not the pain they're scared of! They don't have coverage, and they're anxious about the cost. In this episode, Kirk Behrendt brings back Dave Monahan, founder and CEO of Kleer, to share how to remove this barrier and grow your collections by 182%. To learn the easier way to get patients through the door and accept treatment, listen to Episode 934 of The Best Practices Show! Learn More About Dave: Send Dave an email: dave@kleer.com Follow Kleer-Membersy on Instagram: https://www.instagram.com/clerri_officialLearn more about Kleer-Membersy’s case studies: https://clerri.com More Helpful Links for a Better Practice & a Better Life: Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218 Episode Resources: Watch the video version of Episode 934: https://www.youtube.com/@actdental/videos Main Takeaways: Focus on getting existing patients to come in more often and accept needed treatment.Uninsured patients avoid dentists mostly due to lack of coverage and fear of cost.Patients with coverage, such as a membership plan, come in twice as much.Membership plans increase treatment presentation and acceptance.You will keep more of what you produce with a membership plan. Snippets: 0:00 Introduction. 1:56 Engage your existing patients. 4:05 Coverage, defined. 6:06 Kleer’s case study data. 11:09 Collections is the most important metric. 12:58 Average discount percentages. 14:59 Final thoughts. 16:03 More about Kleer-Membersy. Dave Monahan Bio: Dave Monahan is the CEO of Kleer, an advanced, cloud-based platform that enables dentists to easily design and manage their own membership plan and offer it directly to their patients. Kleer is turn-key and free to implement. Their mission is simple: partner with dentists to increase the value of their practices by making dental care...

    20 min

  5. AUG 22

    933: Improving Quality Control Without the Headache: How AI Can Boost Efficiency – Mike Buckner

    Do you ever wish you had a second set of eyes — without the headache of opinions and emotions? Well, now it’s possible! In this episode, Kirk Behrendt brings back Mike Buckner, executive vice president of revenue at Pearl, to showcase the impact of using AI to provide better care for your patients. To learn how AI will help you detect problems earlier, more accurately, and even more quickly, listen to Episode 933 of The Best Practices Show! Learn More About Mike: Send Mike an email: mike@hellopearl.com Follow Mike on Instagram: https://www.instagram.com/mikebucknerpearlTo connect, learn more about Pearl, and receive exclusive ACT Dental Partner benefits, please visit https://pages.hellopearl.com/act More Helpful Links for a Better Practice & a Better Life: Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218 Episode Resources: Watch the video version of Episode 933: https://www.youtube.com/@actdental/videosRead Buy Back Your Time by Dan Martell: https://www.buybackyourtime.com Main Takeaways: Think of AI as a spell check tool. It can help you do more and save time.AI, in recent years, has become even better with diagnostic accuracy.Reduce insurance claims headaches with AI's flagging system.Increase your confidence by using AI as a second opinion.With AI, you will be able to provide better patient care.Appoint a team member to be your “AI researcher”. Snippets: 0:00 Introduction. 0:42 Buy Back Your Time. 2:51 AI, explained. 5:56 How quickly is AI learning? 9:18 The impact of poor X-ray quality. 13:16 How the AI flagging system works. 14:02 AI helps you provide better care. 15:47 Final thoughts. 17:09 More about Pearl AI. Mike Buckner Bio: Mike has spent the last 12

    21 min

  6. AUG 20

    932: Is Your Collection Gap Stealing Profit? – Robyn Theisen

    You don't need to work harder, and you don't need to produce more. You just need to collect what you're owed! In this episode, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, to show you how much money you're leaving on the table and how to tighten your collection gap. To learn how to start collecting 100%, listen to Episode 932 of The Best Practices Show! Learn More About Robyn: Send Robyn an email: robyn@actdental.com Follow Robyn on ACT’s Instagram: https://www.instagram.com/actdentalSend Courtney an email: courtney@actdental.com  More Helpful Links for a Better Practice & a Better Life: Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218 Episode Resources: Watch the video version of Episode 932: https://www.youtube.com/@actdental/videosRegister to ACT’s BPA for GAPs at a Glance: https://join.actdental.com/users/sign_in?post_login_redirect=https%3A%2F%2Fjoin.actdental.com%2Fc%2Fpractice-coaching-tools%2Ffinancial-gaps-at-a-glance#email Main Takeaways: 95% sounds pretty good. But collecting 95% of your collectible production is not an “A”.Your issue isn't collections — it’s not having firm and strong financial arrangements.Financial conversations start at the front. Empower your team with confidence.Verbal skills matter. Be aligned with your language when asking for payment.Do consistent billing and follow-ups and have someone own these systems.It’s not about producing more, but about collecting everything you produce.Improving collections even by 1% or 2% has huge gains over time.Always aim to collect 100% of what you net produce. Snippets: 0:00 Introduction. 1:45 The collection gap,...

    21 min

  7. AUG 18

    931: Metric Mondays: The Shocking Metric With Your Cash-Paying Dental Patients! – Dave Monahan

    You want to fill your practice with cash-paying patients. But being uninsured doesn't mean more loyalty and more treatment! In this episode, Kirk Behrendt brings back Dave Monahan, founder and CEO of Kleer, to share some shocking data on cash-paying patients and why you need to invest in a membership plan for your practice. To learn how to increase the number of ideal, cash-paying patients, listen to Episode 931 of The Best Practices Show! Learn More About Dave: Send Dave an email: dave@kleer.com Follow Kleer-Membersy on Instagram: https://www.instagram.com/clerri_officialLearn more about Kleer-Membersy: https://clerri.com More Helpful Links for a Better Practice & a Better Life: Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218 Episode Resources: Watch the video version of Episode 931: https://www.youtube.com/@actdental/videosLearn more about Pearl Street Dental Partners: https://www.pearlstreetdentalpartners.com Main Takeaways: Don't assume that your uninsured patients are paying full fee. They aren't!Study the data between active cash patients versus membership patients.Membership plans will attract and retain patients with better patient care.Moving cash-paying patients to a membership can double your metrics. Snippets: 0:00 Introduction. 1:54 Why these metrics are important. 3:48 Pearl Street case study. 8:08 Active patients, explained. 9:27 Data on uninsured patients versus membership patients. 12:48 Data on discounts for uninsured patients versus membership patients. 14:52 Final thoughts. 16:34 More about Kleer-Membersy. Dave Monahan Bio: Dave Monahan is the CEO of Kleer, an advanced, cloud-based platform that enables dentists to easily design and manage their own membership plan and offer it directly to their

    20 min

  8. AUG 15

    930: Buying Back Your Time: How AI Can Streamline Your Dental Practice – Mike Buckner

    Time is the one thing you can't buy back. Once it’s gone, it’s gone! In this episode, Kirk Behrendt brings back Mike Buckner, executive vice president of revenue at Pearl, to talk about AI and how it can help you and your team be more efficient in your practice. To learn how to free up time for the things that matter most, listen to Episode 930 of The Best Practices Show! Learn More About Mike: Send Mike an email: mike@hellopearl.com Follow Mike on Instagram: https://www.instagram.com/mikebucknerpearlTo connect, learn more about Pearl, and receive exclusive ACT Dental Partner benefits, please visit https://pages.hellopearl.com/act More Helpful Links for a Better Practice & a Better Life: Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218 Episode Resources: Watch the video version of Episode 930: https://www.youtube.com/@actdental/videosRead Buy Back Your Time by Dan Martell: https://www.buybackyourtime.com Main Takeaways: Almost 90% of the work offloaded to AI is accurate.Audit your time to determine which tasks drain you most.Offload the low-value or most draining tasks to technology.Replace the time you've bought back with higher value tasks.Appoint a team member to be the “AI expert” to help you integrate AI.Practices resistant to AI will be surpassed by practices that leverage it. Snippets: 0:00 Introduction. 0:34 Time is your most important commodity. 2:47 The three-step process to offload what drains you. 4:56 Benefits of using Pearl AI for office managers. 8:50 Why Pearl AI is a better insurance verification solution. 11:05 How Pearl AI helps you be efficient with your time. 13:19 How accurate is Pearl AI? 14:42 Does Pearl AI work with all software? 15:15 Things you should know about AI. 17:47 Final thoughts. 19:36 More about Pearl AI. Mike Buckner...

    23 min
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4.8
out of 5
70 Ratings

About

Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide. At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of knowledge. Each episode features interviews with renowned dental professionals and industry leaders who have made significant strides in their practices. They share their experiences, insights, and the challenges they've overcome, offering a unique perspective that you won't find anywhere else. Why should you listen to The Best Practices Show? Whether you're a seasoned dentist, a new practice owner, or somewhere in between, this podcast is tailored to inspire and educate. Our goal is not just to provide you with information but to transform the way you think about and run your dental practice. We delve into topics ranging from advanced clinical techniques and practice management to leadership skills and personal growth. Kirk Behrendt, a respected figure in the dental community, brings his vast experience and infectious enthusiasm to each episode, making complex topics both understandable and engaging. As the CEO of ACT Dental, Kirk has helped countless dental practices thrive by focusing on holistic development - professionally, personally, and within their community. Our commitment to authenticity and practical advice sets The Best Practices Show apart. We don't just talk about theories; we dive into real-life applications you can implement immediately in your practice. Our community-centric approach means we're always listening to our audience and constantly evolving our content to meet your needs. In addition to the invaluable insights from our guests, we also provide access to exclusive resources available through ACT Dental. These resources complement the podcast topics and give you a more comprehensive understanding and practical tools to apply in your practice. By subscribing to The Best Practices Show, you're not just gaining access to a podcast; you're joining a community of like-minded professionals committed to excellence in dentistry. So, are you ready to transform your practice and be the best version of yourself? Join us on this journey, and let's grow together. Hit subscribe and never miss an episode of The Best Practices Show – where we uncover the secrets to the success of the world's best dental practices, one episode at a time. Subscribe to The Best Practices Show on Apple Podcasts Join our community and start your journey towards a more innovative, more successful dental practice today!

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