The Best Practices Show with Kirk Behrendt

ACT Dental

Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide. At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of knowledge. Each episode features interviews with renowned dental professionals and industry leaders who have made significant strides in their practices. They share their experiences, insights, and the challenges they've overcome, offering a unique perspective that you won't find anywhere else. Why should you listen to The Best Practices Show? Whether you're a seasoned dentist, a new practice owner, or somewhere in between, this podcast is tailored to inspire and educate. Our goal is not just to provide you with information but to transform the way you think about and run your dental practice. We delve into topics ranging from advanced clinical techniques and practice management to leadership skills and personal growth. Kirk Behrendt, a respected figure in the dental community, brings his vast experience and infectious enthusiasm to each episode, making complex topics both understandable and engaging. As the CEO of ACT Dental, Kirk has helped countless dental practices thrive by focusing on holistic development - professionally, personally, and within their community. Our commitment to authenticity and practical advice sets The Best Practices Show apart. We don't just talk about theories; we dive into real-life applications you can implement immediately in your practice. Our community-centric approach means we're always listening to our audience and constantly evolving our content to meet your needs. In addition to the invaluable insights from our guests, we also provide access to exclusive resources available through ACT Dental. These resources complement the podcast topics and give you a more comprehensive understanding and practical tools to apply in your practice. By subscribing to The Best Practices Show, you're not just gaining access to a podcast; you're joining a community of like-minded professionals committed to excellence in dentistry. So, are you ready to transform your practice and be the best version of yourself? Join us on this journey, and let's grow together. Hit subscribe and never miss an episode of The Best Practices Show – where we uncover the secrets to the success of the world's best dental practices, one episode at a time. Subscribe to The Best Practices Show on Apple Podcasts Join our community and start your journey towards a more innovative, more successful dental practice today!

  1. 1일 전

    963: 4 Ways to Reinvent the Hygiene Op – Carlie Einarson

    Do your hygiene visits feel too routine? Do your patients devalue appointments? In this episode, Kirk Behrendt brings back Carlie Einarson, one of ACT’s amazing coaches, with four ways to reinvent your hygiene op so you can take it from being transactional to transformational for your patients. To help patients feel educated, motivated, and to value hygiene, listen to Episode 963 of The Best Practices Show! Learn More About Carlie: Send Carlie an email: carlie@actdental.com Follow Carlie on ACT’s Instagram: https://www.instagram.com/actdentalSend Courtney an email to learn more about ACT: courtney@actdental.com  More Helpful Links for a Better Practice & a Better Life: Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218 Episode Resources: Watch the video version of Episode 963: https://www.youtube.com/@actdental/videosRegister to ACT’s BPA for their Tiers of Service exercise: https://join.actdental.com/users/sign_in?post_login_redirect=https%3A%2F%2Fjoin.actdental.com%2Fc%2Fpractice-coaching-tools%2Ftiers-of-service-exercise#emailRegister to ACT’s BPA for their Creating a 6-Star Patient Experience tool: https://join.actdental.com/users/sign_in?post_login_redirect=https%3A%2F%2Fjoin.actdental.com%2Fc%2Fpractice-coaching-tools%2F6-star-experience#email Main Takeaways: Start off strong by setting clear expectations for your patients.Use monitors to show the impact of their visit, not the news or HGTV.A picture is worth a thousand words. Start using technology to its fullest.Celebrate even the

    35분
  2. 3일 전

    962: Get Your General Side of the Practice to Pay the Bills – Dr. John Cranham

    How do you build a general practice that can pay the bills? In this episode, Kirk Behrendt brings back Dr. John Cranham, co-founder of Cranham Culp Digital Dental, to share his tips for balancing bread-and-butter dentistry with your niche so you can have a fulfilling and profitable career. To learn how to build a healthy general practice that you enjoy, listen to Episode 962 of The Best Practices Show! Learn More About Dr. Cranham: Send Dr. Cranham an email: jcranham@mac.com Join Dr. Cranham on Facebook: https://www.facebook.com/john.c.cranhamFollow Dr. Cranham on Instagram: https://www.instagram.com/johnccranhamddsLearn more about Cranham Culp Digital Dental: https://www.ccdigitaldental.com More Helpful Links for a Better Practice & a Better Life: Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218 Episode Resources: Watch the video version of Episode 962: https://www.youtube.com/@actdental/videosRead Good to Great by Jim Collins: https://bookshop.org/p/books/good-to-great-why-some-companies-make-the-leap-and-other-s-don-t-jim-collins/ec0b317c56aaceb4?ean=9780066620992&next=t Main Takeaways: Don't get addicted to growth. Seek eudaimonia.Find your niche and balance it with your general dentistry.A healthy hygiene department is key to having a strong general practice.Pay attention to how you're scheduling. Keep your records and consult spots full.Align with your team so they understand why they shouldn't book your specialty spots.Balance what you love doing, what you can be the best at, and what can pay your bills. Snippets: 0:00...

    39분
  3. 5일 전

    961: Metric Mondays: New Patient Call Conversion Percentage – Miranda Beeson

    How good is your team at capturing opportunities over the phone? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down new patient call conversion percentage, how it impacts your practice, and what you can do to improve your numbers. To learn how to help your team with their phone skills and save thousands on marketing, listen to Episode 961 of The Best Practices Show! Learn More About Miranda: Send Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalSend Courtney an email to learn more about ACT: courtney@actdental.com  Learn More About ACT Dental: ACT’s Events: https://www.actdental.com/eventACT’s website: https://www.actdental.comACT’s Instagram: https://www.instagram.com/actdentalACT’s YouTube: https://www.youtube.com/actdentalACT’s Facebook: https://www.facebook.com/actdentalACT’s LinkedIn:  https://www.linkedin.com/company/actdental/ More Helpful Links for a Better Practice & a Better Life: Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218 Episode Resources: Watch the video version of Episode 961: https://www.youtube.com/@actdental/videos Main Takeaways: New patient call conversion percentage reflects your team’s phone skills.Listen to recorded calls as a team to evaluate and improve their...

    20분
  4. 10월 24일

    960: What Airway Health Really Means – Dr. Meggie Graham & Dr. Liz Turner

    Airway dentistry isn't just a fad — it’s here to stay! In this episode, Kirk Behrendt brings in Dr. Meggie Graham and Dr. Liz Turner, founders of the Untethered Airway Health Center, to talk about the growing field, what airway health really means, and why it’s important to integrate it into your practice. To learn how you can impact your patients’ health no matter their age, listen to Episode 960 of The Best Practices Show! Learn More About Dr. Graham & Dr. Turner: Join Dr. Graham & Dr. Turner on Facebook: https://www.facebook.com/untetheredahcFollow Dr. Graham & Dr. Turner on Instagram: https://www.instagram.com/untetheredairwayLearn more about Untethered Airway Health Center: https://untetheredairwayhealthcenter.comRegister for The Untethered Way courses: https://theuntetheredway.comListen to Dr. Graham & Dr. Turner’s podcast: https://untethered-airway-health.captivate.fm More Helpful Links for a Better Practice & a Better Life: Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218 Episode Resources: Watch the video version of Episode 960: https://www.youtube.com/@actdental/videos Main Takeaways: Airway is not just a fad — it’s that dentistry has been missing it for years.Help patients identify their breathing dysfunctions and become aware.Don't push airway onto patients who aren't ready to hear about it.Implementing airway isn't all or nothing. It’s okay to do it slowly.Stay curious and excited to learn to be fulfilled in your career. Snippets: 0:00 Introduction. 1:23 Dr. Turner and Dr. Graham’s backgrounds. 3:33 Dr. Turner and Dr. Graham’s aha moment. 10:25 What airway health really means. 17:34 Common...

    45분
  5. 10월 22일

    959: The Secret Behind Selling Dentistry Without Selling – Dr. Tom Hedge

    959: The Secret Behind Selling Dentistry Without Selling – Dr. Tom Hedge How do you sell dentistry without selling? In this episode, Kirk Behrendt brings in Dr. Tom Hedge, founder of The Houston Dentists Tanglewood, to review a recent presentation he gave at Smile Source Exchange and share his secret to selling dentistry without actually selling. To learn how to get patients to buy without feeling like they're sold to, listen to Episode 959 of The Best Practices Show! Learn More About Dr. Hedge: Send Dr. Hedge an email: tomhedge@mac.com Join Dr. Hedge on Facebook: https://www.facebook.com/TheHoustonDentistsTanglewoodFollow Dr. Hedge on Instagram: https://www.instagram.com/houstondentistoftanglewoodLearn more on Dr. Hedge’s website: https://www.thehoustondentiststanglewood.com More Helpful Links for a Better Practice & a Better Life: Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218 Episode Resources: Watch the video version of Episode 959: https://www.youtube.com/@actdental/videosLearn more about Smile Source and The Exchange: https://smilesource.comTry Weave: https://www.getweave.com Main Takeaways: Always take photos of new patients. It is a critical step.Use digital photography for patient education. Let them do the talking.Never treat a stranger. Ask good questions and get to know your patients.Consider hiring a remote employee. They can free up you and your team’s time.Make it as easy and as convenient as possible for patients to schedule appointments.There isn't one big thing to make your practice better; there are a thousand little...

    32분
  6. 10월 20일

    958: Metric Mondays: New Patient Re-Appointed to Hygiene Percentage - Miranda Beeson

    958: Metric Mondays: New Patient Re-Appointed to Hygiene Percentage - Miranda Beson Are your new patients one-and-done, or do they stay with you long term? In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to break down new patient re-appointed to hygiene percentage, how it affects your practice, and ways to improve your numbers. To learn how to create long-term patient relationships by re-appointing to hygiene, listen to Episode 958 of The Best Practices Show! Learn More About Miranda: Send Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalSend Courtney an email to learn more about ACT: courtney@actdental.com  More Helpful Links for a Better Practice & a Better Life: Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218 Episode Resources: Watch the video version of Episode 958: https://www.youtube.com/@actdental/videosRegister for ACT’s To The Top Study Club (October 24, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-october-24-2025-ttt-study-club-tickets-1218452908449?aff=odcleoeventsincollection Main Takeaways: Evaluate your new patient process. Ensure that it ends with a scheduled hygiene visit.Track your re-appointments. Quickly follow up with patients who haven't scheduled.Make it easy to schedule future appointments. Ensure it’s done before they leave.If your re-appointment percentage is low, focus on building patient loyalty.A high re-appointment percentage shows patients value your care.Discuss and document your new patient system as a team. Snippets: 0:00 Introduction. 2:14 New patients re-appointed to hygiene...

    18분
  7. 10월 17일

    957: Beat Burnout With Better Systems – Miranda Beeson

    957: Beat Burnout With Better Systems – Miranda Beeson When you're burned out, it leads to chaos. Luckily, there's a cure! In this episode, Kirk Behrendt brings back Miranda Beeson, ACT’s director of education, to share five steps to create a solid system that will keep your practice running smooth and stress-free. To learn how better systems can bring joy back into your practice, listen to Episode 957 of The Best Practices Show! Learn More About Miranda: Send Miranda an email: miranda@actdental.com Follow Miranda on ACT’s Instagram: https://www.instagram.com/actdentalSend Courtney an email for your Golden Ticket to ACT’s TTT: courtney@actdental.com Send Gina an email for your Golden Ticket to ACT’s TTT: gina@actdental.com  More Helpful Links for a Better Practice & a Better Life: Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218 Episode Resources: Watch the video version of Episode 957: https://www.youtube.com/@actdental/videosWatch Episode 947 with Alan Twigg: https://www.youtube.com/watch?v=4CHbDVbpa3MRegister for ACT’s To The Top Study Club (October 17, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-october-17-2025-ttt-study-club-tickets-1218436780209?aff=odcleoeventsincollectionRegister for ACT’s To The Top Study Club (October 24, 2025):...

    1시간 12분
  8. 10월 15일

    956: 5 Reasons Your Team Feels Overwhelmed – Michelle Wakeman

    956: 5 Reasons Your Team Feels Overwhelmed – Michelle Wakeman Do you and your team constantly feel overwhelmed? In this episode, Kirk Behrendt brings in Michelle Wakeman, one of ACT’s amazing coaches, to explain five reasons why and what you can do to reduce burnout and overwhelm. Feeling overwhelmed is normal — and it’s fixable! To learn how to be less stressed and more productive so you can take better care of your patients, listen to Episode 956 of The Best Practices Show! Learn More About Michelle: Send Michelle an email: michelle@actdental.com Follow Michelle on ACT’s Instagram: https://www.instagram.com/actdentalSend Courtney an email to learn more about ACT: courtney@actdental.com  More Helpful Links for a Better Practice & a Better Life: Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT’s BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT’s BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT’s To The Top Study Club: https://www.actdental.com/tttGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218 Episode Resources: Watch the video version of Episode 956: https://www.youtube.com/@actdental/videosRegister for ACT’s To The Top Study Club (October 17, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-october-17-2025-ttt-study-club-tickets-1218436780209?aff=odcleoeventsincollectionRegister for ACT’s To The Top Study Club (October 24, 2025): https://www.eventbrite.com/e/climb-with-us-register-for-october-24-2025-ttt-study-club-tickets-1218452908449?aff=odcleoeventsincollectionRegister to ACT’s BPA for their Creating New Agreements, Policies, and Systems resource:a href="https://join.actdental.com/users/sign_in?post_login_redirect=https%3A%2F%2Fjoin.actdental.com%2Fc%2Fpractice-coaching-tools%2Fcreating-new-agreements-policies-systems#email"...

    38분
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Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide. At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of knowledge. Each episode features interviews with renowned dental professionals and industry leaders who have made significant strides in their practices. They share their experiences, insights, and the challenges they've overcome, offering a unique perspective that you won't find anywhere else. Why should you listen to The Best Practices Show? Whether you're a seasoned dentist, a new practice owner, or somewhere in between, this podcast is tailored to inspire and educate. Our goal is not just to provide you with information but to transform the way you think about and run your dental practice. We delve into topics ranging from advanced clinical techniques and practice management to leadership skills and personal growth. Kirk Behrendt, a respected figure in the dental community, brings his vast experience and infectious enthusiasm to each episode, making complex topics both understandable and engaging. As the CEO of ACT Dental, Kirk has helped countless dental practices thrive by focusing on holistic development - professionally, personally, and within their community. Our commitment to authenticity and practical advice sets The Best Practices Show apart. We don't just talk about theories; we dive into real-life applications you can implement immediately in your practice. Our community-centric approach means we're always listening to our audience and constantly evolving our content to meet your needs. In addition to the invaluable insights from our guests, we also provide access to exclusive resources available through ACT Dental. These resources complement the podcast topics and give you a more comprehensive understanding and practical tools to apply in your practice. By subscribing to The Best Practices Show, you're not just gaining access to a podcast; you're joining a community of like-minded professionals committed to excellence in dentistry. So, are you ready to transform your practice and be the best version of yourself? Join us on this journey, and let's grow together. Hit subscribe and never miss an episode of The Best Practices Show – where we uncover the secrets to the success of the world's best dental practices, one episode at a time. Subscribe to The Best Practices Show on Apple Podcasts Join our community and start your journey towards a more innovative, more successful dental practice today!

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