741 MSP Growth, Profits, and Wellness

Uncle Marv kicks off the episode with Peter Kujawa from ConnectWise, discussing the latest trends in the MSP industry. Peter shares fascinating data on revenue growth, wage inflation, and profitability. He notes that while organic growth has slowed to about 10%, profitability is improving as wage inflation eases. The conversation shifts to the value of MSPs, with Peter emphasizing the importance of maximizing EBITDA and running an efficient business. He dispels concerns about a potential bubble in MSP valuations, citing the large supply of MSPs and increasing interest from private equity firms. 

In the second half, Uncle Marv chats with Diana Giles from Skyline IT Management. Diana shares her conference experience and discusses her new podcast, "For the Health of IT," which focuses on mental and physical wellness in the IT industry. They explore the importance of addressing mental health issues and removing the stigma associated with them. The episode wraps up with Diana providing updates on her business, including strategic decisions to focus on specific clients and services. She also touches on her ongoing education in Microsoft 365 Defender, hinting at potential changes in her service offerings. 

Guests:

• Peter Kujawa: Vice President and General Manager, Service Leadership at ConnectWise
• Diana Giles: Owner of Skyline IT Management and host of "For the Health of IT" podcast

Websites and Links:  

• ConnectWise: https://www.connectwise.com/
• Service Leadership: https://www.service-leadership.com
• Skyline IT Management: https://skylineitmgmt.com/
• For the Health of IT podcast: https://forthehealthofit.tech

People Mentioned for Shout Outs: 

• Jay McBain from Canalys
• Steve (Diana's husband)
• Infima and ThreatLocker (for sponsoring Medieval Times event)

=== Show Information

• Website: https://www.itbusinesspodcast.com/
• Host: Marvin Bee
• Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
• Become a monthly supporter: https://ko-fi.com/itbusinesspodcast

=== Music: 

• Show Intro:  Upbeat & Fun Sports Rock Logo, By AlexanderRufire
• License Code: 7X9F52DNML - Date: January 1st, 2024